Guidebook for Conducting Airport User Surveys (2009)

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F-1 This appendix contains sample questionnaires from a range of recent air passenger surveys, including one intercept interview survey and four surveys performed using self-completed forms. Metropolitan Transportation Commission 2006 Airline Passenger Survey The first sample questionnaire was developed for the 2006 Airline Passenger Survey under- taken at Oakland International Airport and San Francisco International Airport by the Metro- politan Transportation Commission, the metropolitan planning organization responsible for transportation planning for the San Francisco Bay Area. The survey was performed as an inter- view survey of selected passengers in two locations: airline gate lounges or as passengers exited security screening. Passengers were sampled with the intent of only interviewing one respondent per air party. The survey questions were programmed into hand-held Personal Digital Assistant (PDA) units. The survey was performed in two waves between August 23 and October 8, 2006. The survey yielded just over 8,200 responses from ground originating air parties, just under 3,600 at Oak- land International Airport and just over 4,600 at San Francisco International Airport. More details of the survey are reported in: JD Franz Research, Inc., Metropolitan Transportation Commission 2006 Airline Passenger Survey: Oakland Inter- national Airport and San Francisco International Airport, Final Report, Prepared for the Metropolitan Trans- portation Commission, Oakland, Calif., January 2008. Atlanta International Airport 2005 Passenger Survey The second sample questionnaire was developed for the 2005 peak week air passenger survey at Hartsfield–Jackson Atlanta International Airport. The survey used a self-completed question- naire that was distributed to passengers waiting in the airline gate lounges for selected flights. The completed questionnaires were collected before or as passengers boarded the flight, although postage-paid envelopes were available so that the survey form could be returned by mail if pas- sengers were not able to complete it before boarding the flight. The questionnaire was designed as a tri-fold form, both to facilitate respondents writing on it while holding it and to allow it to be mailed back. The introduction to the survey and the sequence of questions on the panels appear in the correct order when the questionnaire is folded. A P P E N D I X F Sample Questionnaires for Passenger Surveys

Boston Logan 2007 Air Passenger Ground Access Survey The third sample questionnaire was developed for the 2007 Air Passenger Ground Access Sur- vey undertaken at Boston Logan International Airport by the Massachusetts Port Authority (Massport). The survey used a self-completed questionnaire that was distributed to passengers waiting in the airline gate lounges for selected flights. The completed questionnaires were col- lected before or as passengers boarded the flight, although the survey form was designed so that it could be returned by mail if passengers were not able to complete it before boarding the flight. The questionnaire was designed as a tri-fold form, both to facilitate respondents writing on it while holding it and to allow it to be mailed back. The introduction to the survey and the sequence of questions on the panels appear in the correct order when the questionnaire is folded. The survey was conducted over a two-week period from Monday, April 23 to Sunday, May 5, 2007. A total of 255 flights were surveyed, yielding just over 10,000 survey responses. More details of the survey are reported in: Vanasse Hangen Brustlin, Inc., Boston-Logan International Airport 2007 Environmental Data Report, Report EOEA #3247, Prepared for the Massachusetts Port Authority, East Boston, Mass., September 2008. Roanoke Regional Airport 2005 Passenger Survey The fourth sample questionnaire was developed for an air passenger survey at Roanoke Regional Airport in Virginia undertaken in 2005 as part of an airport master plan study. The sur- vey used a self-completed questionnaire that was distributed to passengers waiting in the airline gate lounges for selected flights. 2007 Washington–Baltimore Regional Air Passenger Survey The fifth sample questionnaire is one of three developed for the 2007 Washington–Baltimore Regional Air Passenger Survey that was undertaken by the Metropolitan Washington Council of Governments at Ronald Reagan Washington National Airport, Washington Dulles International Airport, and Baltimore/Washington International Thurgood Marshall Airport (BWI). The sam- ple questionnaire shown was designed for use at BWI. Similar questionnaires were designed for use at National and Dulles Airports. The survey questionnaires were distributed to passengers waiting in the airline gate lounges for selected flights for self-completion. The completed ques- tionnaires were collected before or as passengers boarded the flight, although postage-paid envelopes were available so that the survey form could be returned by mail if passengers were not able to complete it before boarding the flight. The questionnaire was designed as a tri-fold form, both to facilitate respondents writing on it while holding it and to allow it to be mailed back. The introduction to the survey and the sequence of questions on the panels appear in the correct order when the questionnaire is folded. The survey was conducted over a two-week period from Sunday, October 7 to Saturday, Octo- ber 20, 2007, with a few additional flights surveyed during the following week. Survey responses were obtained from approximately 19,000 passengers. More details of the survey are reported in: Mohammed, A., 2007 Washington-Baltimore Regional Air Passenger Survey, Metropolitan Washington Council of Governments, Washington, D.C., September 2008. F-2 Guidebook for Conducting Airport User Surveys

METROPOLITAN TRANSPORTATION COMMISSION SAN FRANCISCO INTERNATIONAL AIRPORT OAKLAND INTERNATIONAL AIRPORT SURVEY OF AIR PASSENGERS (FINAL VERSION) QA. INTERVIEWER: Please enter the location where this interview is taking place. OAKLAND INTERNATIONAL AIRPORT SAN FRANCISCO INTERNATIONAL AIRPORT QB. INTERVIEWER: Please enter the terminal where this interview is taking place. Oakland TERMINAL 1 TERMINAL 2 San Francisco TERMINAL 1/B TERMINAL 1/C TERMINAL 3/E TERMINAL 3/F (MAIN PIER) TERMINAL 3/F (GATES 73/74) TERMINAL 3/F (GATE 75) INTERNATIONAL TERMINAL A INTERNATIONAL TERMINAL G QC. INTERVIEWER: Where is this interview taking place? GATE (ASK QD) SECURITY SCREENING (ASK QE) IF GATE, ASK: QD. INTERVIEWER: Please enter the gate where this interview is taking place. IF SECURITY SCREENING, ASK: QE. INTERVIEWER: Please enter the security screening location where this interview is taking place. Oakland TERMINAL 1 TERMINAL 2 Sample Questionnaires for Passenger Surveys F-3

F-4 Guidebook for Conducting Airport User Surveys San Francisco TERMINAL 1/B TERMINAL 1/C TERMINAL 3/E TERMINAL 3/F (MAIN PIER) TERMINAL 3/F (GATES 73/74) TERMINAL 3/F (GATE 75) INTERNATIONAL TERMINAL/A INTERNATIONAL TERMINAL/G QF. INTERVIEWER: Please enter your interviewer ID number. ___ ___ ___ ___ Good (morning) (afternoon) (evening). My name is YOUR FULL NAME, and we are doing a brief survey of passengers for NAME OF AIRPORT. I need less than ten minutes of your time. Would you please take this short survey? YES NO – NO TIME NO – NO/OTHER REASON LANGUAGE BARRIER QG. Did your airline ask you to be at the gate in the next 20 minutes, or do you have more time than that? NEXT 20 MINUTES (ASK QH) MORE TIME (SKIP TO Q1) IF NEXT 20 MINUTES, ASK: QH. May I accompany you to the gate and conduct the interview there if there is enough time? YES - CONTINUE WITH Q1 NO - THANK AND TERMINATE 1. First, what airline are you flying on today? __________________ 2. And what is your flight number? (ASK FOR BOARDING PASS OR TICKET IF NOT SURE) ________ 3. Including yourself, how many people are in your travel party today? (By travel party, I mean all of the people who are traveling together with you on the same flight today.) 4. And how many of these are children under the age of 18? 5. Did you fly into this airport today solely for the purpose of connecting with another flight, or did you get here by ground transport? FLEW IN - CONNECTOR (CONTINUE) GROUND TRANSPORTATION (SKIP TO Q8)

Sample Questionnaires for Passenger Surveys F-5 IF FLEW IN (CONNECTOR), ASK: 6. What airline did you take to get here? 7. And what was that flight number? ASK FOR BOARDING PASS OR TICKET IF NOT SURE. THANK AND TERMINATE. IF USED GROUND TRANSPORTATION, ASK: 8. What is your final airport destination for today’s trip? 9. And what is the main purpose of your trip? SHOW CARD OR READ IF NEEDED. CONVENTION OR CONFERENCE OTHER TYPE OF BUSINESS TRIP VISIT FRIENDS OR RELATIVES VACATION TRAVEL TO OR FROM SCHOOL WEDDING OR FUNERAL PERSONAL OR FAMILY EMERGENCY SOME OTHER PURPOSE RECORD OTHER PURPOSE. 10. How many people came into the terminal with you today just to see you or other members of your travel party off? (INCLUDE NON-FLYING PARENTS.) 11. At which of the types of places shown on this card did you start your trip to the airport today? SHOW CARD OR READ IF NEEDED. YOUR OWN HOME (ASK Q18A) SOMEONE ELSE’S HOME (ASK Q18A) A PLACE OF BUSINESS (ASK Q18A) A HOTEL, MOTEL, INN, BED & BREAKFAST (ASK Q13) A RESTAURANT (ASK Q14) A CONVENTION CENTER (ASK Q15) A SCHOOL, COLLEGE, OR UNIVERSITY (ASK Q16) A TOURIST ATTRACTION (ASK Q17) SOMEWHERE ELSE (ASK Q17) 12. And what city or town was that in? _______________________ IF NOT ON LIST, SKIP TO Q18A. IF HOTEL/MOTEL/INN/B&B, ASK: 13. And what was the name of that _______? IF NOT ON LIST ENTER NAME IN OTHER

F-6 Guidebook for Conducting Airport User Surveys IF RESTAURANT, ASK: 14. And what was the name of that restaurant? SKIP TO Q18A. IF CONVENTION CENTER, ASK: 15. And what convention center was that? IF NOT ON LIST ENTER NAME IN OTHER, SKIP TO Q18A. IF SCHOOL, COLLEGE, OR UNIVERSITY, ASK: 16. And what is the name of that (school) (college) (university)? IF NOT ON LIST ENTER NAME IN OTHER, SKIP TO Q18A. IF ATTRACTION OR OTHER PLACE, ASK: 17. And what was the name of that (attraction) (place)? IF NOT FOUND ON LIST, ENTER NAME IN OTHER, GO TO Q18A. IF HOME OR BUSINESS LOCATION, ASK: 18A. What is the ZIP code of that (residence)? 18B. Could you please tell me the street address there? ASK FOR HELPFUL DOCUMENTS IF NEEDED. PROBE FOR STREET SPELLING. IF REFUSED ADDRESS, ASK: 19. Then could you please give me the block number? (Such as the 100 block, the 1000 block, and so forth.) IF REFUSED BLOCK, SAY: 20. Then could you just give me the nearest intersection—that is, the nearest street and the nearest cross-street? 21. What time did you leave that place? ___ ___ : ___ ___ AM PM 22. And what time did you arrive inside the terminal? ___ ___ : ___ ___ AM PM 23. How did you get to the airport today? OAKLAND: PRIVATE CAR/VEHICLE (SKIP TO Q27) AC TRANSIT (PUBLIC TRANSIT) BUS (SKIP TO Q37) AC TRANSIT FROM AMTRAK (SKIP TO Q33) AC TRANSIT FROM BART (SKIP TO Q31) AIRBART FROM AMTRAK (SKIP TO Q33) AIRBART FROM BART (SKIP TO Q31) CHARTERED BUS OR VAN SERVING YOUR TRAVEL PARTY ONLY (SKIP TO Q38)

Sample Questionnaires for Passenger Surveys F-7 HOTEL/MOTEL COURTESY SHUTTLE (SKIP TO Q24) LIMOUSINE SERVING YOUR PARTY ALONE (SKIP TO Q38) RENTAL CAR (SKIP TO Q27) SCHEDULED AIRPORT BUS: NAME: ___________________ (SKIP TO Q35) SHARED RIDE VAN SERVING MORE THAN ONE PARTY (SKIP TO Q38) TAXI/CAB (SKIP TO Q38) SOMETHING ELSE: ____________________________ (SKIP TO Q38) DON’T KNOW (THANK AND TERMINATE) REFUSED (THANK AND TERMINATE) SAN FRANCISCO PRIVATE CAR/VEHICLE (SKIP TO Q27) BART (SKIP TO Q31) BART FROM CALTRAIN (SKIP TO Q33) CHARTERED BUS OR VAN SERVING YOUR TRAVEL PARTY ONLY (SKIP TO Q38) HOTEL/MOTEL COURTESY SHUTTLE (SKIP TO Q24) LIMOUSINE SERVING YOUR PARTY ALONE (SKIP TO Q38) RENTAL CAR (SKIP TO Q27) SAMTRANS (PUBLIC TRANSIT) BUS (SKIP TO Q37) SCHEDULED AIRPORT BUS: NAME: ___________________ (SKIP TO Q35) SHARED RIDE VAN SERVING MORE THAN ONE PARTY: NAME _____________ (SKIP TO Q38) TAXI/CAB (SKIP TO Q38) SOMETHING ELSE: ____________________________ (SKIP TO Q38) DON’T KNOW (THANK AND TERMINATE) REFUSED (THANK AND TERMINATE) IF HOTEL/MOTEL SHUTTLE, ASK: 24. Did you stay overnight at that hotel, or did you visit the hotel only for the purpose of getting to the airport? STAYED OVERNIGHT (SKIP TO Q38) ONLY VISITED TO GET TO AIRPORT (CONTINUE) IF SOLELY TO GET TO AIRPORT, ASK: 25. Did you park at the hotel, or did you get there some other way? PARKED (CONTINUE) OTHER WAY (SKIP TO Q38) VOLUNTEERED PARKED NEAR HOTEL (CONTINUE) DON’T KNOW (SKIP TO Q38) REFUSED (SKIP TO Q38) IF PARKED AT HOTEL OR VOLUNTEERED PARKED NEAR HOTEL, ASK: 26. Were any passengers dropped off at the curb in front of the terminal before the car was parked? SKIP TO Q38.

F-8 Guidebook for Conducting Airport User Surveys IF PRIVATE VEHICLE OR RENTAL VEHICLE ASK: 27. Were any passengers dropped off at the curb in front of the terminal (before returning the rental car)? YES (CONTINUE) NO (SKIP TO Q38) DON’T KNOW (SKIP TO Q38) REFUSED (SKIP TO Q38) 28. And was the vehicle driven away without being parked, parked for a while and then driven away, or parked for the duration of your trip? DRIVEN AWAY (SKIP TO Q38) PARKED AND THEN DRIVEN AWAY (CONTINUE) PARKED FOR DURATION OF TRIP (CONTINUE) IF PARKED, ASK: 29. At what location was the vehicle parked? OAKLAND HOURLY/SHORT-TERM LOT AT THE AIRPORT DAILY/LONG-TERM LOT (A OR B) AT THE AIRPORT ECONOMY LOT AT THE AIRPORT VALET PARKING AT THE AIRPORT OFF-AIRPORT LOT HOTEL/MOTEL PARKING LOT AIRPORT EMPLOYEE LOT OTHER: _____________ SAN FRANCISCO DOMESTIC TERMINAL GARAGE AT THE AIRPORT INTERNATIONAL TERMINAL GARAGE AT THE AIRPORT LONG-TERM GARAGE AT THE AIRPORT VALET PARKING AT THE AIRPORT OFF-AIRPORT LOT OR GARAGE: ______________________ HOTEL/MOTEL PARKING LOT OR GARAGE AIRPORT EMPLOYEE LOT OTHER: _____________ 30. And how long (was it) (will it be) parked there? LESS THAN A DAY: ____ ____ HOURS DAYS: ___ ___ ROUND TO NEAREST NUMBER OF DAYS SKIP TO Q38.

Sample Questionnaires for Passenger Surveys F-9 31. At what station did you begin your trip on BART? LIST OF STATIONS. 32. And how did you get to that station? ACCEPT MULTIPLE RESPONSES. (IF BART, RETURN TO QUESTION 31 AND ASK, "What I am looking for is the very first station where you got on BART for your trip to the airport today.") WALKED DROVE AND PARKED DROPPED OFF TAXI/CAB AMTRAK (SKIP TO Q33) BART CALTRAIN (SKIP TO Q33) OTHER PUBLIC TRANSIT OTHER: _________________ SKIP TO Q38. IF AMTRAK/CALTRAIN/AIRBART FROM AMTRAK, SAY (IN Q23): 33. At what station did you begin your trip on (Amtrak) (Caltrain)? LIST OF STATIONS. 34. And how did you get to that station? ACCEPT MULTIPLE RESPONSES. (IF AMTRAK OR CALTRAIN, RETURN TO QUESTION 33 AND ASK, “What I am looking for is the very first station where you got on (AMTRAK)(CALTRAIN) for your trip to the airport today.”) WALKED DROVE AND PARKED DROPPED OFF TAXI/CAB AMTRAK BART CALTRAIN OTHER PUBLIC TRANSIT OTHER: ______________________ SKIP TO Q38. IF SCHEDULED AIRPORT BUS, SAY: 35. Where did you begin your trip on the airport bus? LIST OF LOCATIONS 36. And how did you get to that location? ACCEPT MULTIPLE RESPONSES. WALKED DROVE AND PARKED DROPPED OFF TAXI/CAB IF BART OR AIRBART FROM BART, ASK:

F-10 Guidebook for Conducting Airport User Surveys OTHER PUBLIC TRANSIT: _______________ OTHER: ____________________ SKIP TO Q38. IF PUBLIC BUS (AC TRANSIT, SAMTRANS), SAY: 37. How did you get to the stop where you first got on the (AC Transit) (SamTrans) bus? ACCEPT MULTIPLE RESPONSES. WALKED DROVE AND PARKED DROPPED OFF TAXI/CAB BART CALTRAIN OTHER PUBLIC TRANSIT: _______________________________ OTHER: _____________________ 38. What were the most important sources of information you used to decide how to get to the airport today? SHOW CARD. CODE UP TO FIRST THREE SOURCES. AIRPORT WEB SITE OTHER WEB SITE (And what was that Web site?): _____________________ AIRPORT INFORMATION BROCHURE, DISPLAY, OR PHONE NUMBER TRAVEL AGENT TRAVEL GUIDE (And what was that travel guide?): ______________________ HOTEL STAFF 511 TRANSIT INFORMATION (PHONE 511, 817-1717, OR 511.ORG) 511 HIGHWAY TRAFFIC INFORMATION (PHONE 511, 817-1717, OR 511.ORG) OTHER HIGHWAY TRAFFIC INFORMATION (RADIO, TELEVISION, NEWSPAPER) PUBLIC OR PRIVATE TRANSPORTATION OPERATOR BROCHURE, DISPLAY, OR PHONE NUMBER FAMILY/FRIENDS/BUSINESS ASSOCIATES OTHER: _________________ NONE/ALREADY FAMILIAR WITH 39. And what are the main reasons you decided to get to the airport the way you did? CODE UP TO FIRST THREE REASONS. COMFORT CONVENIENCE (PROBE FOR REASON) DEPENDABILITY LUGGAGE (AMOUNT) NO PRIVATE VEHICLE AVAILABLE NO PUBLIC TRANSIT AVAILABLE NUMBER OF PEOPLE IN TRAVEL PARTY PARKING CONSIDERATIONS PRICE/COST RETURN RENTAL CAR

Sample Questionnaires for Passenger Surveys F-11 SAFETY OR SECURITY CONCERNS SOMEONE ELSE DECIDED TRAVEL TIME/TIME OTHER: __________________________ ASK Q40 IF MORE THAN ONE PERSON IN TRAVEL PARTY: 40. Including yourself, how many people in your travel party came to the airport in the same vehicle as you? (IF NEEDED: By travel party, I mean all of the people who are traveling together with you on the same flight today.) ASK Q41 IF ONE PERSON IN TRAVEL PARTY (Q3) OR IN VEHICLE (Q40): 41. How many pieces of luggage did you check today? RANGE CHECK FOR >3. ASK Q42 IF MORE THAN ONE PERSON IN Q40: 42. How many total pieces of luggage did these people check - that is, the people who arrived here in the same vehicle? RANGE CHECK FOR >3/PERSON. ASK Q43 OF CONVENTION/CONFERENCE/BUSINESS/OTHER PURPOSE TRAVELERS ONLY. 43. Will any of the cost of your trip to the airport (including parking) be reimbursed by your employer, by a client, or by some other organization? (BEING REIMBURSED BY FAMILY, FRIENDS, OR COLLEAGUES DOES NOT COUNT.) YES NO NOT SURE 44. Are you a resident of this area who is starting an air trip here today, or are you a visitor from another area who is taking an air trip to get home or travel to some other destination? RESIDENT (CONTINUE) VISITOR (SKIP TO Q49) DON’T KNOW/REFUSED—THANK AND TERMINATE ASK Q45 THROUGH Q48 OF RESIDENTS. VISITORS SKIP TO Q49. 45. How many nights will you be away from home on this trip? 46. And what airport will you fly back into? OAKLAND (CONTINUE) SACRAMENTO (CONTINUE) SAN FRANCISCO (CONTINUE) SAN JOSE (CONTINUE) OTHER: ______________ (CONTINUE) NOT SURE YET (SKIP TO Q53) NOT RETURNING BY AIR (SKIP TO Q53)

F-12 Guidebook for Conducting Airport User Surveys 47. About what time will your return flight arrive? ____ ____ : ____ ____ AM PM (LOOK AT TICKET IF UNSURE) 48. How are you planning to get to your local destination when you get back? ACCEPT MULTIPLE RESPONSES. PICKED UP BY SOMEONE IN A PRIVATE VEHICLE PRIVATE VEHICLE PARKED AT AIRPORT OR NEARBY AIRBART SHUTTLE BUS BART CHARTERED BUS OR VAN HOTEL/MOTEL COURTESY SHUTTLE LIMOUSINE PUBLIC TRANSIT BUS (AC TRANSIT, MUNI, SAMTRANS, VTA, ETC.) PUBLIC TRANSIT LIGHT RAIL (MUNI, VTA) RENTAL CAR SCHEDULED AIRPORT BUS SHARED RIDE VAN TAXI/CAB TRAIN (CALTRAIN, AMTRAK) OTHER: _____________________________ NOT SURE SKIP TO Q53. 49. What day did you arrive in the Bay Area? CALENDAR IS DISPLAYED. MONTH ___ ___ DATE ___ ___ 50. And what airport did you fly into? OAKLAND (CONTINUE) SACRAMENTO (CONTINUE) SAN FRANCISCO (CONTINUE) SAN JOSE (CONTINUE) DON’T RECALL (SKIP TO Q53) OTHER: ______________ (CONTINUE) DID NOT ARRIVE BY AIR (SKIP TO Q53) ASK Q51 AND Q52 IF ARRIVED BY AIR. 51. About what time did your flight arrive? (LOOK AT TICKET) ____ ____ : ____ ____ AM PM 52. And how did you get from the airport to your local destination? ACCEPT MULTIPLE RESPONSES. PICKED UP BY SOMEONE IN A PRIVATE VEHICLE PRIVATE VEHICLE PARKED AT AIRPORT OR NEARBY RENTAL CAR AIRBART SHUTTLE BUS BART ASK Q47 AND 48 IF RETURNING BY AIR.

Sample Questionnaires for Passenger Surveys F-13 CHARTERED BUS OR VAN HOTEL/MOTEL COURTESY SHUTTLE LIMOUSINE PUBLIC TRANSIT BUS (AC TRANSIT, MUNI, SAMTRANS, VTA, ETC.) PUBLIC TRANSIT LIGHT RAIL (MUNI, VTA) SCHEDULED AIRPORT BUS SHARED RIDE VAN TAXI/CAB TRAIN (CALTRAIN, AMTRAK) OTHER: _____________________________ NOT SURE CONTINUE HERE WITH ALL RESPONDENTS. 53. In the past twelve months, including this trip, how many times have you flown out of _________ Airport? How about _______________ Airport? Oakland Sacramento San Francisco San Jose Now just a couple of questions about you for classification purposes … ASK Q54 THROUGH Q57 OF VISITORS ONLY. 54. First, do you live in the United States? YES (CONTINUE) NO (SKIP TO Q57) DON’T KNOW/REFUSED (SKIP TO Q60) IF YES, ASK: 55A. And what is the ZIP code where you live? 55B. What city or town do you live in? IF ZIP CODE UNKNOWN, ASK: 56. What state do you live in? SKIP TO Q60. IF NO, ASK: 57. What country do you live in? ASK Q58 AND Q59 ONLY OF RESIDENTS WHO DID NOT COME FROM HOME AND ALREADY PROVIDED ZIP CODE/CITY OR TOWN. 58. First, what is the ZIP code where you live? RANGE CHECK FOR NORTHERN CALIFORNIA. 59. And what city or town do you live in?

F-14 Guidebook for Conducting Airport User Surveys CONTINUE HERE WITH ALL RESPONDENTS. 60. Including yourself, how many people live in your household? RANGE CHECK FOR 10+. IF MORE THAN ONE, ASK: 61. And how many of these are children under the age of 18? 62. Which letter on this card corresponds to the total annual income of your entire household last year before taxes? SHOW CARD. ASK FOREIGNERS TO ESTIMATE INCOME IN U.S. DOLLARS. A. UNDER $25,000 B. $25,000 - $49,999 C. $50,000 - $74,999 D. $75,000 - $99,999 E. $100,000 - $149,999 F. $150,000 - $199,999 G. $200,000 - $299,999 H. $300,000 AND OVER I. DON’T KNOW J. REFUSED ANSWER GIVEN IN ANOTHER CURRENCY 63. Now just in case my supervisor needs to verify something from this interview, could I please have your name or initials and phone number or email address? NAME OR INITIALS: _________________________ PHONE: (_____) ____________________________ EMAIL ADDRESS: ____________________________ 64. RECORD GENDER MALE FEMALE

Sample Questionnaires for Passenger Surveys F-19