Research Roadmap in the Area of Airport Operations and Maintenance (2019)

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ACRP Web-Only Document 37 Research Roadmap in the Area of Airport Operations and Maintenance Narrative Research Roadmap Report Katherine Preston Jessica Cohen Spencer Julia Nagy HMMH Burlington, MA James Crites James Crites, LLC Fort Worth, TX Contractor’s Final State of the Industry Report for ACRP 11-02/ Task 29 Submitted November 2018 ACKNOWLEDGMENT This work was sponsored by the Federal Aviation Administration (FAA). It was conducted through the Airport Cooperative Research Program (ACRP), which is administered by the Transportation Research Board (TRB) of the National Academies of Sciences, Engineering, and Medicine. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. Cooperative Research Programs (CRP) grants permission to reproduce material in this publication for classroom and not-for-profit purposes. Permission is given with the understanding that none of the material will be used to imply TRB, AASHTO, FAA, FHWA, FMCSA, FRA, FTA, Office of the Assistant Secretary for Research and Technology, PHMSA, or TDC endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP. DISCLAIMER The opinions and conclusions expressed or implied in this report are those of the researchers who performed the research. They are not necessarily those of the Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; or the program sponsors. The information contained in this document was taken directly from the submission of the author(s). This material has not been edited by TRB. Copyright National Academy of Sciences. All rights reserved.

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C O O P E R A T I V E R E S E A R C H P R O G R A M S CRP STAFF FOR ACRP Web-Only Document 37 Christoper J. Hedges, Director, Cooperative Research Programs Lori L. Sundstrom, Deputy Director, Cooperative Research Programs Marci A. Greenberger, Senior Program Officer Brittany Summerlin-Azeez, Program Coordinator Eileen P. Delaney, Director of Publications Natalie Barnes, Associate Director of Publications Jennifer Correro, Assistant Editor ACRP PROJECT 11-02/Task 29 PANEL AREA ELEVEN: Special Projects Mark J. Day, Blue Grass Airport, Lexington, KY Terry Dlugos, Jacksonville International Airport, Jacksonville, FL Scott McMahon, Morristown Municipal Airport, DM Airports, LTD, Morristown, NJ Viji Prasad, Los Angeles World Airports, Los Angeles, CA Chris R. Read, City of Scottsdale - Scottsdale Airport, Scottsdale, AZ Gary Shafer, Southern Illinois Airport, Carbondale, IL

iv Contents Executive Summary ........................................................................................................................... v 1 Introduction ........................................................................................................................................ 1 1.1 Project Background ................................................................................................................................................ 1 1.2 Integration with ACRP IdeaHub .............................................................................................................................. 2 1.3 Roadmap Development Process............................................................................................................................. 2 1.4 Roadmap Products ................................................................................................................................................. 2 1.4.1 Visual Research Roadmap ............................................................................................................................ 2 1.4.2 Research Idea Database ............................................................................................................................... 3 1.4.3 Narrated PowerPoint Presentation ............................................................................................................. 3 2 Review of Existing Research ............................................................................................................. 4 2.1 Transportation Research Board .............................................................................................................................. 4 2.2 International Facilities Management Association .................................................................................................. 6 2.3 Federal Aviation Administration ............................................................................................................................. 7 2.4 Trade Associations .................................................................................................................................................. 7 2.5 Other Stakeholders ................................................................................................................................................. 8 2.6 Research Gaps ........................................................................................................................................................ 8 2.7 Review of Existing Research Conclusion ................................................................................................................. 9 3 Idea Identification and Prioritization .............................................................................................. 10 3.1 Stakeholder Engagement and Idea Identification Process ................................................................................... 10 3.2 Research Prioritization Overview ......................................................................................................................... 11 3.2.1 Prioritization Criteria ................................................................................................................................. 11 3.3 Application of Prioritization Methodology ........................................................................................................... 12 4 Research Topics ............................................................................................................................... 13 4.1 Integrating Advanced and Disruptive Technologies ............................................................................................. 13 4.2 Operations and Maintenance Workforce ............................................................................................................. 15 4.3 Safety and Security ............................................................................................................................................... 17 4.4 Continuity of Operations ...................................................................................................................................... 18 4.5 Sustainability and Resiliency of Infrastructure ..................................................................................................... 19 4.6 Facility and Operational Modernization ............................................................................................................... 20 4.7 Unmanned Aerial Systems / Vehicles ................................................................................................................... 21 4.8 General Asset Management and Maintenance .................................................................................................... 21 4.9 Financial Resources and Procurement ................................................................................................................. 22 5 Conclusion ....................................................................................................................................... 23 6 References ....................................................................................................................................... 24 Appendixes A Acronyms ......................................................................................................................................... 25 B Visual Research Roadmap ............................................................................................................. 26 C Research Idea Database ................................................................................................................ 27

v Executive Summary The Airport Cooperative Research Program (ACRP) undertakes high-quality, applied research projects to improve practice in the airport industry. The ACRP relies on input and cooperation from industry stakeholders, such as airports, air carriers, trade associations, consultants, and state and local government officials, for both the development of research problem statements, and to serve on project panels to direct the research. While there is no shortage of research needs for the airport industry, there is often a lack of time for practitioners to thoughtfully translate their challenges into research ideas and problem statements. In addition, most practitioners do not have a complete picture of all the existing, ongoing and planned research from ACRP, the Federal Aviation Administration (FAA) and academia. As a result the ACRP undertook the development of several research roadmaps to provide a vehicle for industry to collaborate in identifying future research needs and knowledge gaps. The research roadmaps will help ACRP to direct research funding towards areas of greatest need, and ensure the consistent supply of relevant problem statements. ACRP project 11-02/Task 29, “Research Roadmap in the Area of Airport Operations and Maintenance” outlines the key research gaps and areas of interest for airports in the field of operations and maintenance (O&M) over the next five years. The roadmap was developed through a review of relevant research and broad stakeholder engagement with industry practitioners. The research ideas generated as part of this project are organized into nine high-level themes, which represent the main categories of challenges facing airports in this field presently and over the next several years. While both operations and maintenance subjects are designated as their own research areas within the ACRP program, the roadmap takes a coordinated approach and combines the two in both the report and the visual representation. Based on the result of the outreach and literature review, forty-two research ideas were generated and categorized into nine high-level themes, including: Continuity of Operations Financial Resources and Procurement Facility and Operational Modernization General Asset Management and Maintenance Integrating Advanced and/or Disruptive Technologies Safety and Security Sustainability and Resiliency Unmanned Aerial Systems / Vehicles O&M Workforce

vi The research ideas are further categorized into twelve sub-topics. The ideas contained in the research roadmap are spread out over a wide variety of themes and sub-topics, because O&M stakeholders interviewed stressed that the nature of their work requires them to consider each of these topics in developing their approach to conducting their day-to-day duties. Other disciplines are often assigned the responsibility for developing solutions to the challenges that airport operators and maintainers encounter (e.g., planners, design teams, construction, information technology professionals and airport procurement specialists). As such, these other disciplines may ultimately take the lead in developing some of the roadmap ideas into problem statements, and conducting the research identified in this roadmap. Although many of the roadmap ideas align closely with multiple traditional ACRP research areas, O&M personnel should be included to ensure that their perspectives are considered, and how the actions and decisions of one group affect those across the organization. As airports modernize, the need to collaborate and coordinate their activities across virtually all disciplines has become apparent, particularly with the outsized role that new technologies are playing in this industry and depicted in the roadmap. Research associated with the ideas contained in this roadmap will benefit from the insights that airport executive leadership and human resource executives can provide, given the role that they play in integrating the efforts of all airport personnel and stakeholders. An overview of the themes and the roadmap development process is described in Section 1. A description of the Literature Review process, sources identified and a high-level summary of findings are described in Section 2. The resulting research ideas were prioritized based on a set of key criteria, stakeholder input and research team analysis, which are described in Section 3. The high-level issue themes, sub-topics and specific research ideas are described in Section 4. Final observations of the research team are included in Section 5. Accompanying products to the roadmap are included in the appendices and on IdeaHub. The completed “Research Roadmap in the Area of Airport Operations and Maintenance” consists of the following products: • Narrative Research Roadmap report (this document: ACRP Web-Only Document 37: Research Roadmap in the Area of Airport Operations and Maintenance) • Appendix B. Graphical representation of the roadmap (the static version is available in Appendix B; an interactive version is available on ACRP’s website at https://public.tableau.com/profile/acrp#!/vizhome / ACRPRoadmapOperationsMaintenance_0/ACRPOperationsMaintenanceResearchRoadmap) • Appendix C. Research Ideas Database (separate Excel file) • Narrated PowerPoint presentation describing the roadmap and related products (a separate PowerPoint presentation)