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Advisory Committee on Technology in Services Industries Chairman JAMES BRIAN Quinn, William and Josephine Buchanan Professor of Man- agement, Amos Tuck School of Business Administration, Dartmouth Col- lege Members DoNA~D N. FREY, Professor of Industrial Engineering and Management Sci- ences, Northwestern University, and former Chairman of the Board, Bell & Howell Company PAu~ F. G~AsER, Chairman, Corporate Technology Committee, Citicorp THOMAS R. KuEsEc, Chairman of the Board, Parsons, Brinkerhoff, Quade & Douglas, Inc. FREDERICK W. SMITH, Chairman and Chief Executive Officer, Federal Ex- press Corporation Eric E. SUMNER, Vice President, Operations Systems and Network Planning, AT&T Bell Laboratories 195
