BOX 8.1
Professional Preparation for End-of-Life Care

    Scientific and clinical knowledge and skills, including:

    • Learning the biological mechanisms of dying from major illnesses and
    injuries

    • Understanding the pathophysiology of pain and other physical and emotional symptoms

    • Developing appropriate expertise and skill in the pharmacology of symptom management

    • Acquiring appropriate knowledge and skill in nonpharmacological symptom management

    • Learning the proper application and limits of life-prolonging interventions

    • Understanding tools for assessing patient symptoms, status, quality of life, and prognosis

    Interpersonal skills and attitudes, including:

    • Listening to patients, families, and other members of the health care team

    • Conveying difficult news

    • Understanding and managing patient and family responses to illness

    • Providing information and guidance on prognosis and options

    • Sharing decisionmaking and resolving conflicts

    • Recognizing and understanding one's own feelings and anxieties about dying and death

    • Cultivating empathy

    • Developing sensitivity to religious, ethnic, and other differences

    Ethical and professional principles, including:

    • Doing good and avoiding harm

    • Determining and respecting patient and family preferences

    • Being alert to personal and organizational conflicts of interests

    • Understanding societal/population interests and resources

    • Weighing competing objectives or principles

    • Acting as a role model of clinical proficiency, integrity, and compassion

    Organizational skills, including:

    • Developing and sustaining effective professional teamwork

    • Understanding relevant rules and procedures set by health plans, hospitals, and others

    • Learning how to protect patients from harmful rules and procedures

    • Assessing and managing care options, settings, and transitions

    • Mobilizing supportive resources (e.g., palliative care consultants, community-based assistance)

    • Making effective use of existing financial resources and cultivating new funding sources



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