TABLE 5.2 Dimensions of Quality in Care of Dying Patients and Related Quality Strategies
| Context | Structures | Processes | Outcomes |
| Culture, norms, social institutions | Care settings (home, institution) | Establishing diagnosis and prognosis | Physical (symptoms, function) |
| Demographic | Personnel (staff, volunteers, numbers, training) | Establishing goals and plans | Psychological (emotional, cognitive) |
| Geography | Clinical policies (protocols, guidelines) | Providing palliative and other patient care | Spiritual |
| Economic system, resources | Information and decision support systems | Caring for families,bereavement care | Perceptions of care, burden of care |
| Political system, policies, regulations | Financial policies (free care, target profit levels) | Coordinating care including transfers among settings | Dignity, control over decisionmaking |
| Individual and family characteristics | Monitoring, improving care | Survival | |