Recapitalizing the Navy: A Strategy for Managing the Infrastructure

Recapitalizing the Navy:
A Strategy for Managing the Infrastructure



Committee on Shore Installation Readiness and Management

Naval Studies Board

Commission on Physical Sciences, Mathematics, and Applications

National Research Council




NATIONAL ACADEMY PRESS
Washington, D.C. 1998



Table of Contents

 

NOTICE


PREFACE


ACKNOWLEDGMENTS


ACKNOWLEDGMENT OF REVIEWERS


EXECUTIVE SUMMARY


1 INTRODUCTION

Background

The Navy’s Problem: Meeting Its Recapitalization and Modernization Goal Through Infrastructure Reductions

Organization of This Report


2 SELECTED NAVY INITIATIVES

Regionalization

Facilities Planning, Maintenance, and Demolition

Logistics

Smart Base

Information Technology for the 21st Century and Smart Link

Closing Comment


3 A STRATEGY FOR MANAGING THE INFRASTRUCTURE

The Strategy

Navy-wide Enablers

Implementing the Strategy


4 THE NEED FOR TOP LEADERSHIP TO DRIVE CHANGE ACROSS THE ENTIRE NAVY SYSTEM

The Compelling Case for Major Change Across the Navy

The Leader’s Crucial Role in Changing the Organization


APPENDIXES

A Admiral Johnson’s Letter of Request

B Analysis of Department of the Navy Funding Trends

C Developing Output Measures

D Key Guides to Successful Change

E Committee Biographies

F Meetings Agendas

G Acronyms and Abbreviations


NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine. The members of the committee responsible for the report were chosen for their special competences and with regard for appropriate balance.

The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. Upon the authority of the charter granted to it by the Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters. Dr. Bruce Alberts is president of the National Academy of Sciences.

The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding engineers. It is autonomous in its administration and in the selection of its members, sharing with the National Academy of Sciences the responsibility for advising the federal government. The National Academy of Engineering also sponsors engineering programs aimed at meeting national needs, encourages education and research, and recognizes the superior achievements of engineers. Dr. William A. Wulf is president of the National Academy of Engineering.

The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the services of eminent members of appropriate professions in the examination of policy matters pertaining to the health of the public. The Institute acts under the responsibility given to the National Academy of Sciences by its congressional charter to be an adviser to the federal government and, upon its own initiative, to identify issues of medical care, research, and education. Dr. Kenneth I. Shine is president of the Institute of Medicine.

The National Research Council was organized by the National Academy of Sciences in 1916 to associate the broad community of science and technology with the Academy’s purposes of furthering knowledge and advising the federal government. Functioning in accordance with general policies determined by the Academy, the Council has become the principal operating agency of both the National Academy of Sciences and the National Academy of Engineering in providing services to the government, the public, and the scientific and engineering communities. The Council is administered jointly by both Academies and the Institute of Medicine. Dr. Bruce Alberts and Dr. William A. Wulf are chairman and vice chairman, respectively, of the National Research Council.

This work was performed under Department of the Navy Contract N00014-96-D-0169/0001 issued by the Office of Naval Research under contract authority NR 201-124. However, the content does not necessarily reflect the position or the policy of the Department of the Navy or the government, and no official endorsement should be inferred.

The United States Government has at least a royalty-free, nonexclusive, and irrevocable license throughout the world for government purposes to publish, translate, reproduce, deliver, perform, and dispose of all or any of this work, and to authorize others so to do.


Copyright © 1998 by the National Academy of SciencesAll rights reserved.


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Committee on Shore Installation Readiness and Management

 

JOHN D. CHRISTIE, Logistics Management Institute, Co-Chair

JOHN F. EGAN, Nashua, New Hampshire, Co-Chair

JOHN W. ASHER III, Strategic Marketing and Analysis, Inc.

ALBERT J. BACIOCCO, JR., The Baciocco Group

LLOYD A. DUSCHA, Reston, Virginia

ELVIN R. HEIBERG III, Heiberg Associates

SAMUEL D. KLEINMAN, Center for Naval Analyses

GENIE McBURNETT, Falls Church, Virginia

NANCY Y. MOORE, RAND

GERALD NADLER, University of Southern California

SEAN O’KEEFE, Syracuse University

DAN R. OLSEN, JR., Carnegie Mellon University

MICHAEL W. O’NEILL, Deloitte & Touche, LLP

HERBERT RABIN, University of Maryland

JOSEPH B. REAGAN, Saratoga, California

JOHN M. STEWART, McKinsey & Company, Inc.

RAYMOND M. WALSH, Sonalysts, Inc.

MITZI M. WERTHEIM, Center for Naval Analyses

 

Naval Studies Board Liaison

Seymour J. Deitchman, Chevy Chase, Maryland

 

Navy Liaison Representatives

VADM W.J. Hancock, USN, Office of the Chief of Naval Operations, N4 (through July 31, 1998)

VADM James F. Amerault, USN, Office of the Chief of Naval Operations, N4 (as of August 3, 1998)

RADM John T. Scudi, USN, Office of the Chief of Naval Operations, N46 (through August 17, 1998)

RADM Annette E. Brown, USN, Office of the Chief of Naval Operations, N46 (as of October 26, 1998)

David M. Wennergren, Office of the Chief of Naval Operations, N464 (through October 26, 1998)

 

Consultants

Sidney G. Reed, Jr.

James G. Wilson

 

Staff

Charles F. Draper, Program Officer


Naval Studies Board

 

DAVID R. HEEBNER, Science Applications International Corporation (retired), Chair

VINCENT VITTO, Charles S. Draper Laboratory, Inc., Vice Chair

ALBERT J. BACIOCCO, JR., The Baciocco Group, Inc.

ALAN BERMAN, Applied Research Laboratory, Pennsylvania State University

NORMAN E. BETAQUE, Logistics Management Institute

NORVAL L. BROOME, Mitre Corporation

GERALD A. CANN, Rockville, Maryland

PAUL K. DAVIS, RAND and RAND Graduate School of Policy Studies

SEYMOUR J. DEITCHMAN, Chevy Chase, Maryland, Special Advisor

ANTHONY J. DeMARIA, DeMaria ElectroOptics Systems, Inc.

JOHN F. EGAN, Nashua, New Hampshire

RICHARD J. IVANETICH, Institute for Defense Analyses

DAVID W. McCALL, Far Hills, New Jersey

ROBERT B. OAKLEY, National Defense University

WILLIAM J. PHILLIPS, Northstar Associates, Inc.

HERBERT RABIN, University of Maryland

JOSEPH B. REAGAN, Saratoga, California

HARRISON SHULL, Monterey, California

JAMES M. SINNETT, Boeing Company

KEITH A. SMITH, Vienna, Virginia

ROBERT C. SPINDEL, Applied Physics Laboratory, University of Washington

DAVID L. STANFORD, Science Applications International Corporation

H. GREGORY TORNATORE, Applied Physics Laboratory, Johns Hopkins University

J. PACE VANDEVENDER, Sandia National Laboratories

PAUL K. VAN RIPER, Williamsburg, Virginia

VERENA S. VOMASTIC, Institute for Defense Analyses

BRUCE WALD, Arlington Education Consultants

MITZI WERTHEIM, Center for Naval Analyses

 

Navy Liaison Representatives

RADM John W. Craine, Jr., USN, Office of the Chief of Naval Operations, N81

RADM Richard A. Riddell, USN, Office of the Chief of Naval Operations, N91 (through May 29, 1998)

RADM Paul G. Gaffney II, USN, Office of the Chief of Naval Operations, N91 (as of May 29, 1998)

 

Marine Corps Liaison Representative

LtGen John E. Rhodes, USMC, Commanding General, Marine Corps Combat Development Command

 

Ronald D. Taylor, Director

Charles F. Draper, Program Officer

Susan G. Campbell, Administrative Assistant

Mary G. Gordon, Information Officer

Larissa M. Markarian, Senior Project Assistant (through October 16, 1998)


Commission on Physical Sciences, Mathematics, and Applications

 

PETER M. BANKS, ERIM International, Co-Chair

W. CARL LINEBERGER, University of Colorado, Co-Chair

WILLIAM BROWDER, Princeton University

LAWRENCE D. BROWN, University of Pennsylvania

MARSHALL H. COHEN, California Institute of Technology

RONALD G. DOUGLAS, Texas A&M University

JOHN E. ESTES, University of California at Santa Barbara

JERRY P. GOLLUB, Haverford College

MARTHA P. HAYNES, Cornell University

JOHN L. HENNESSY, Stanford University

CAROL M. JANTZEN, Westinghouse Savannah River Company

PAUL G. KAMINSKI, Technovation, Inc.

KENNETH H. KELLER, University of Minnesota

MARGARET G. KIVELSON, University of California at Los Angeles

DANIEL KLEPPNER, Massachusetts Institute of Technology

JOHN R. KREICK, Sanders, a Lockheed Martin Company (retired)

MARSHA I. LESTER, University of Pennsylvania

M. ELISABETH PATÉ-CORNELL, Stanford University

NICHOLAS P. SAMIOS, Brookhaven National Laboratory

CHANG-LIN TIEN, University of California at Berkeley

 

NORMAN METZGER, Executive Director


Preface

 

As the Department of the Navy plans to meet the challenges of the 21st century, it must take into account budget trends since the end of the Cold War and the need for maintenance and modernization of the fleet. To adjust, significant restructuring of both fleet and shore activities has been undertaken and will continue. However, such restructuring must be done without adversely affecting the ability of naval forces to execute their missions. A serious challenge to the Department of the Navy is how to recapitalize and modernize for the future while maintaining fleet readiness within projected budgets. Reducing the costs associated with maintaining an extensive shore establishment has been viewed by the Department of Defense and the Department of the Navy as one means for achieving the necessary cost savings to finance the fleet of the future.

Naval installations are major components of the shore establishment and are complex enterprises. Some are comparable to cities, with airports and harbors; others incorporate shipyards and aviation depots. Most have family housing, hospitals, and child care and commissary facilities. Typically, a base commander and his or her staff are responsible for managing more than 100 different activities and often must provide such support to numerous tenant organizations. Unfortunately, these commanders are not provided the tools needed for managing such complex enterprises, and today’s accounting, information management, and personnel and legal systems are ill-suited to the challenge. By contrast, large enterprises in the private sector rely on management techniques and business practices that are based largely on advances in information technology, systems and industrial engineering, operations research, organizational design, accounting, production scheduling and economics, management of human resources, and environmental management. Use of these techniques has dramatically reduced overall operating costs and enabled better use of resources in major functions. Their application to shore installation operations could provide the same benefit to the Department of the Navy. With this in mind, the Navy has in fact established the Smart Base project, a set of initiatives to apply state-of-the-market, commercially available technology, policy changes, and better business practices to shore installation operations in an effort to increase efficiency. This initiative along with others is providing a testbed for new ways of doing business.

At the request of Admiral Jay L. Johnson, USN, Chief of Naval Operations (CNO) (see Appendix A), the National Research Council (NRC) conducted a study designed to assist the Department of the Navy with its ongoing efforts to improve shore installation operations, readiness, and management through the focused application and integration of state-of-the-market technologies and business methods (including outsourcing, privatization, and partnerships with state and local governments), with a goal of reduced cost of infrastructure. The Committee on Shore Installation Readiness and Management, operating under the auspices of the NRC’s Naval Studies Board, was appointed to (1) identify business practices (or enterprise processes) in addition to application of technology for enhancing efficiency; (2) recommend how implementation might be accomplished and evaluate efficiencies that might be gained; and (3) provide estimates that project Navy-wide savings that could result from further application. Against these objectives, it also was requested that the committee examine the Navy’s Smart Base project.

In responding to the CNO’s request, the committee focused its considerations initially on U.S. Navy efforts to reduce shore installation costs, exclusive of base realignment and closure (BRAC). The committee’s interpretation of the terms of reference was that it should investigate what could be done to achieve infrastructure savings outside of BRAC. The committee soon realized, however, that reengineering naval installations could bring only small savings and that the Navy and the Marine Corps infrastructure in total should be examined fully if the Department of the Navy’s recapitalization goals are to be met. Furthermore, in its efforts to provide implementable recommendations, the committee identified and presents in the body of the report a number of specific actions that it believes are best assigned to particular individuals under the current Navy organization, e.g., the Secretary of the Navy, the Chief of Naval Operations, the Chief Information Officer, and such. In many cases, alternative approaches might be possible, particularly under a different organizational structure. The committee had no desire to comment on how the Navy is organized. Given the existing organizational structure, however, the committee felt compelled in many instances to provide at least one method by which specific problems could be solved and progress made in these complex areas.

The Executive Summary gives the report’s major recommendations. The body of the report presents and discusses additional, specific, detailed recommendations and actions regarding naval installations and also key aspects of the multifaceted Navy infrastructure. In making its recommendations, the committee was very conscious of the impact that potential changes in the infrastructure might have on the ability of the operating forces to carry out their missions. The committee believes that making the infrastructure more efficient by using good business practices, as opposed to the current approach of arbitrarily reducing funding for the infrastructure, will in fact enhance the support of the operating forces and improve the capability of the infrastructure to respond to new and/or additional requirements. This would include the requirement for dealing with sudden emergencies that necessitate rapid response, such as Desert Storm.

The committee first convened early in 1998 and met for approximately 8 months. During that time, it held the following meetings and visited the following bases:

  • February 4-5, 1998, in Washington, D.C. Organizational meeting. Navy briefings.
  • March 4-5, 1998, in Washington, D.C. Navy briefings. Managerial accounting and facility management in the commercial sector.
  • April 27-30, 1998, in San Diego, California. Site visit to assess the regionalization efforts underway at Naval Base, San Diego. Briefings on management and change.
  • May 20-21, 1998, in Washington, D.C. Navy briefings. Use of information technology in the U.S. Air Force.
  • June 4, 1998, in Pascagoula, Mississippi. Subcommittee site visit to Navy’s Smart Base.
  • June 10-11, 1998, in Washington, D.C. Navy briefings. Briefings on management and change.
  • June 24, 1998, in Portsmouth, New Hampshire. Subcommittee site visit to Navy’s Smart Industrial Base.
  • July 1-2, 1998, in Washington, D.C.
  • August 11-12, 1998, in Washington, D.C.

The resulting report represents the committee’s consensus view on the issues posed in the charge.


Acknowledgments

 

The Committee on Shore Installation Readiness and Management extends its gratitude to the many individuals who provided valuable information and support during the course of this study. Special acknowledgment goes to Mr. David M. Wennergren, who assisted the committee with countless briefings and information throughout the early stages of this study.

The committee wishes to extend a special thanks to RADM Veronica Z. Froman, USN, Commander, Naval Base, San Diego. Admiral Froman and her staff were gracious in hosting the committee on its 4-day site visit to learn more about regionalization efforts in the Southwest Region. Likewise, the committee wishes to thank VADM Henry C. Giffin, USN, Commander, Naval Surface Force, U.S. Atlantic Fleet, and RADM R. Tim Zeimer, USN, Commander, Naval Base, Norfolk, for visiting with the committee in Washington, D.C., to discuss fleet readiness and regionalization efforts in the Hampton Roads region.

The committee also wishes to thank CAPT Vernon T. Williams, USN, Shipyard Commander, Portsmouth Naval Shipyard, and CDR Christy J. Wheeler, USN, Commander, Naval Station, Pascagoula, for hosting site visits by members of the committee to learn more about initiatives surrounding the Navy’s Smart Base project.

Finally, the committee wishes to thank the many men and women throughout the Armed Services, as well as government, academic, and industry leaders who provided the committee with insightful discussions throughout the course of this study. Without their combined efforts, the committee’s report would not have been possible.


Acknowledgment of Reviewers

 

This report has been reviewed by individuals chosen for their diverse perspectives and technical expertise, in accordance with procedures approved by the National Research Council’s (NRC’s) Report Review Committee. The purpose of this independent review is to provide candid and critical comments that will assist the authors and the NRC in making the published report as sound as possible and to ensure that the report meets institutional standards for objectivity, evidence, and responsiveness to the study charge. The content of the review comments and the draft manuscript remain confidential to protect the integrity of the deliberative process. We wish to thank the following individuals for their participation in the review of this report:

    ADM Stanley R. Arthur, USN (retired), Lockheed Martin Corporation,

    MG Norman G. Delbridge, USA (retired), Springfield, Virginia,

    Brian K. Dickson, PricewaterhouseCoopers LLP,

    L. Paul Dube, Arlington, Virginia,

    John R. Kreick, Sanders, a Lockheed Martin Company (retired),

    Joe H. Mize, Oklahoma State University,

    Richard L. Tucker, University of Texas, Austin, and

    Anthony M. Valletta, SRA International, Inc.

Although the individuals listed above provided many constructive comments and suggestions, responsibility for the final content of this report rests solely with the authoring committee and the NRC.



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