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The technology procurement process includes sourcing and acquiring software, hardware, and services. Systems and nuances of technology procurement vary within each airport, and navigating such variances at a pace that meets the airports’ needs and technology evolution can be challenging.

The TRB Airport Cooperative Research Program's ACRP Synthesis 120: Airport Software Solutions and Services Sourcing identifies the efficient and innovative technology sourcing and procurement practices developed by airports.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2022. Airport Software Solutions and Services Sourcing. Washington, DC: The National Academies Press. https://doi.org/10.17226/26735.

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Publication Info

150 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/26735
Chapters skim
Front Matter i-viii
Summary 1-2
Chapter 1 - Introduction 3-7
Chapter 2 - State of the Practice 8-11
Chapter 3 - Governance Structures 12-16
Chapter 4 - Technology Procurement Vehicles 17-20
Chapter 5 - Innovative Practices 21-29
Chapter 6 - Case Examples 30-39
Chapter 7 - Conclusions 40-42
References 43-45
Bibliography 46-47
Glossary 48-49
Abbreviations and Acronyms 50-50
Appendix A - Technology Procurement Process Checklist 51-53
Appendix B - Technology Procurement Process Workflows 54-57
Appendix C - Technology Procurement Plan Templates 58-83
Appendix D - Interview Guide and Survey Questionnaire 84-85
Appendix E - Interview and Survey Responses 86-144

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