Every job can lead to stress. How people cope with that stress can be influenced by many factors. The Department of Homeland Security (DHS) employs a diverse staff that includes emergency responders, border patrol agents, federal air marshals, and policy analysts. These employees may be exposed to traumatic situations and disturbing information as part of their jobs. DHS is concerned that long-term exposure to stressors may reduce individual resilience, negatively affect employees' well-being, and deteriorate the department's level of operation readiness.
To explore DHS workforce resilience, the Institute of Medicine hosted two workshops in September and November 2011. The September workshop focused on DHS's operational and law enforcement personnel, while the November workshop concentrated on DHS policy and program personnel with top secret security clearances. The workshop brought together an array of experts from various fields including resilience research, occupation health psychology, and emergency response. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary:
The report presents highlights from more than 20 hours of presentations and discussions from the two workshops, as well as the agendas and a complete listing of the speakers, panelists, and planning committee members.
Table of Contents
|1 Introduction and Overview||1-8|
|2 Overview of the Department of Homeland Security Resilience Issues and Programs||9-42|
|3 An Operational Definition of Resilience||43-60|
|4 Factors Influencing Workforce Effectiveness and Resilience||61-94|
|5 Resilience Programs and Interventions||95-124|
|6 Leveraging Existing Services and Programs to Support Resilience||125-140|
|7 Understanding Individual and Organizational Resilience and Performance Measures||141-166|
|8 Perspectives on Priorities and Next Steps||167-194|
|Appendix A: Workforce Resiliency: A Workshop Series: Workshop Agenda||195-204|
|Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies||205-210|
|Appendix C: Speaker Biographies||211-230|
|Appendix D: Standing Committee on Health Threats Resilience||231-232|
The National Academies Press and the Transportation Research Board have partnered with Copyright Clearance Center to offer a variety of options for reusing our content. You may request permission to:
For most Academic and Educational uses no royalties will be charged although you are required to obtain a license and comply with the license terms and conditions.
For information on how to request permission to translate our work and for any other rights related query please click here.
For questions about using the Copyright.com service, please contact:
Copyright Clearance Center
22 Rosewood Drive
Danvers, MA 01923
Tel (toll free): 855/239-3415 (select option 1)
Loading stats for Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary...