TRB's National Cooperative Highway Research Program (NCHRP) Synthesis 362: Training Programs, Processes, Policies, and Practices examines program components required to have a sound set of policies, processes, and procedures for planning, developing, implementing, funding, and evaluating state department of transportation training, development, and education programs.
Table of Contents
|Chapter One - Challenge of Maintaining a Knowledgeable Workforce||3-6|
|Chapter Two - Essential Components of an Effective Training Program||7-20|
|Chapter Three - Experiences of State Departments of Transportation||21-27|
|Chapter Four - Successful Practices From Business and Government||28-32|
|Chapter Five - Conclusions||33-33|
|Appendix A - Questionnaire for State Transportation Agencies||36-77|
|Appendix B - List of Participants||78-78|
|Appendix C - ASTD 2005 State of the Industry Report: ASTD s Annual Review of Trends in Workplace Learning and Performance||79-82|
|Appendix D - ASTD Competencies Study||83-87|
|Appendix E - Additional Resources||88-89|
|Abbreviations used without definitions in TRB publications||90-90|
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