The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you're cautious of `experts' who claim to have all the answers, then you'll find comfort in the theme of `unleashed creativity' that recurs throughout the 20 essays presented in this book. . . . Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."
Table of Contents
|Vision and Value: Getting the Most out of Microcomputers||3-10|
|The Organizational Issues||11-14|
|I. Small Computer Technology: Where We Are and Where We||15-16|
|Faster, Smaller, Cheaper: Trends in Microcomputer Technology||19-27|
|Trends in Personal Computer Software||28-35|
|Personal Computer Networks||36-40|
|II. Small Computers in Large Organizations: The Implications||41-42|
|Managing Uncontrollable Growth||45-51|
|Managed Innovation: Controlling End-User Computing in the Federal Government||52-59|
|Personal Computers and the Office of the Future||60-66|
|III. Managing Microcomputers: The Issues||67-68|
|A Perspective for the Chief Executive Officer||71-80|
|Managing Microcomputers and End-User Computing: Some Critical Issues||81-92|
|Regaining Control Through Centralized Action||93-96|
|IV. Managing Microcomputers: Case Studies||97-98|
|Productivity Through Automation||101-114|
|Managing Microcomputers in State and Local Government||115-123|
|The User Era||124-129|
|Personal Computing, Not Personal Computers||130-134|
|Control Through Persuasion||135-140|
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