TRB’s National Cooperative Rail Research Program (NCRRP) Report 2: A Guide to Building and Retaining Workforce Capacity for the Railroad Industry presents competency models that describe workforce requirements for the passenger and freight railroad industry. The models are based on assessments of past trends, current forecasts, and a detailed gap analysis of employee supply and demand. The report also presents a strategy for improving employee retention and enhancing educational programs designed to attract new employees to the industry.
Table of Contents
|Chapter 1 - Introduction||5-9|
|Chapter 2 - Literature Review||10-32|
|Chapter 3 - Perspectives on Recruitment and Retention Practices, Strategies, and Challenges||33-88|
|Chapter 4 - Workforce Competency Models||89-156|
|Chapter 5 - Education||157-171|
|Chapter 6 - Assessment of Industry Needs/Gap Analysis for Railroad Workforce||172-191|
|Chapter 7 - Strategies for Building and Maintaining a Railroad Workforce||192-204|
|Appendix A - Focus Group Questions||207-208|
|Appendix B - Recruitment and Retention Survey for Craftworkers||209-220|
|Appendix C - Recruitment and Retention Survey for Operations Managers and System Engineers||221-225|
|Appendix D - Executive Leader Interview Tool||226-226|
|Appendix E - HR Structured Interview Questions||227-231|
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