TRB’s Transit Cooperative Research Program (TCRP) Web-Only Document 29: Cost-Benefit Analysis of Providing Non-Emergency Medical Transportation (NEMT) examines the relative costs and benefits of providing transportation to non-emergency medical care for individuals who miss or delay healthcare appointments because of transportation issues. The report includes a spreadsheet to help local transportation and social service agencies conduct their own cost-benefit analyses of NEMT tailored to the local demographic and socio-economic environment. The executive summary of the report is available as Research Results Digest 75.
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