A Guide to Agency-Wide Knowledge Management for State Departments of Transportation

National Academies of Sciences, Engineering, and Medicine

doi:10.17226/22098

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A Guide to Agency-Wide Knowledge Management for State Departments of Transportation

(2015)

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TRB's National Cooperative Highway Research Program (NCHRP) Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation presents guidance for state transportation agencies on adopting an explicit knowledge management (KM) strategy and the ways that organizations have implemented such strategies. KM is an umbrella term for a variety of techniques for preserving and enhancing the knowledge of an organization’s employees and effectively employing that knowledge as a productive asset.

A PowerPoint Presentation also accompanies the report.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; National Cooperative Highway Research Program; Spy Pond Partners LLC

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2015. A Guide to Agency-Wide Knowledge Management for State Departments of Transportation. Washington, DC: The National Academies Press. https://doi.org/10.17226/22098.

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Publication Info

94 pages | 8.5 x 11 | DOI: https://doi.org/10.17226/22098

Chapters		skim
Front Matter	i-viii
Summary	1-6
Roadmap to the Guide	7-8
Understanding KM	9-16
Implementing KM	17-42
Learning from Experience	43-88

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