TRB's National Cooperative Highway Research Program (NCHRP) Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation presents guidance for state transportation agencies on adopting an explicit knowledge management (KM) strategy and the ways that organizations have implemented such strategies. KM is an umbrella term for a variety of techniques for preserving and enhancing the knowledge of an organization’s employees and effectively employing that knowledge as a productive asset.
A PowerPoint Presentation also accompanies the report.
Table of Contents
|Roadmap to the Guide||7-8|
|Learning from Experience||43-88|
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