TRB’s Transit Cooperative Research Program (TCRP) Web-Only Document 59: Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers explores whether pictograms–picture-based communication tools that use illustrations with few or no words–can be effective in communicating emergency information and behavioral modification to people with communication challenges during a transit emergency situation.
A PowerPoint presentation that summarizes Web-Only Document 59 is available for download.
Table of Contents
|CHAPTER 1 Background||9-11|
|CHAPTER 2 Research Approach||12-31|
|CHAPTER 3 Findings and Applications||32-34|
|CHAPTER 4 Conclusions and Recommendations for Further Study||35-38|
|ABBREVIATIONS, ACRONYMS, INITIALISMS, AND SYMBOLS||41-44|
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