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Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers

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TRB’s Transit Cooperative Research Program (TCRP) Web-Only Document 59: Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers explores whether pictograms–picture-based communication tools that use illustrations with few or no words–can be effective in communicating emergency information and behavioral modification to people with communication challenges during a transit emergency situation.

A PowerPoint presentation that summarizes Web-Only Document 59 is available for download.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2013. Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers. Washington, DC: The National Academies Press. https://doi.org/10.17226/22598.

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Publication Info

8.5 x 11
DOI: https://doi.org/10.17226/22598
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