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Emergency Communications Planning for Airports

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TRB's Airport Cooperative Research Program (ACRP) Synthesis 73: Emergency Communications Planning for Airports explores emergency communications planning and is specifically designed for use by airport senior management, public information officers, and first responders and emergency managers. The report includes sample communication plan tables of contents, field operations guides, and a checklist of effective communications plans.


Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press.

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Publication Info

87 pages |8.5 x 11

Table of Contents

skim chapter
Front Matter i-ix
Summary 1-2
Chapter One - State of the Practice 3-7
Chapter Two - Communication and Information at Airports 8-11
Chapter Three - Scope and Methodology 12-14
Chapter Four - Emergency and Crisis Communications Planning and Plans 15-20
Chapter Five - Roles of the Primary Audiences for This Study 21-24
Chapter Six - Role of Social Media 25-27
Chapter Seven - Issues with Contact Lists 28-28
Chapter Eight - Evaluating the Effectiveness of Emergency and Crisis Communications 29-31
Chapter Nine - Conclusions and Suggestions for Further Research 32-34
Acronyms 35-37
Glossary 38-40
References and Bibliography 41-44
Appendix A - Survey Questions 45-58
Appendix B - Participating Airports 59-60
Appendix C - Case Examples 61-69
Appendix D - FOG1 Lead PIO Functions and Duties 70-71
Appendix E - FOG2 Deputy Lead PIO Functions and Duties 72-74
Appendix F - FOG3 Functions and Duties of PIO Coordinator for Social Media 75-75
Appendix G - FOG4 Functions and Duties of PIO in PR Office or 24-Hour Duty Officer 76-76
Appendix H - FOG5 Functions and Duties of PIO at Media Assembly Site 77-77
Appendix I - FOG6 Functions and Duties of PIO at News Conference Site 78-79
Appendix J - FOG7 Functions and Duties of Airport Photographer 80-80
Appendix K - FOG8 Functions and Duties of Airport Videographer 81-81
Appendix L - FOG9 Functions and Duties of Airport Graphic Designers 82-82
Appendix M - Checklist for Effective Planning Practices for Creating and Sustaining Effective Emergency Communications Plans for Airports 83-89

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