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Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs

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Description

TRB's National Cooperative Highway Research Program (NCHRP) Web-Only Document 238: Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs documents the methodology used to develop NCHRP Research Report 867: Keeping What You Paid For—Retaining Essential Consultant-Developed Knowledge Within DOTs. The document also provides key findings of the project and case studies used to create the guidance document.

NCHRP Research Report 867 presents guidance on the use of knowledge capture and active learning to ensure that essential, mission-critical knowledge is maintained within the agency when a contractor’s work is finished. Knowledge capture is the process of transforming human knowledge into codified information (for example, through documentation of interviews with key contractor personnel) and making the information available to others. Active learning occurs when DOT staff work directly with contractors or consultants. The report covers knowledge capture and active learning for system management, emergency response, and other critical components of a transportation agency's mission.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2017. Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs. Washington, DC: The National Academies Press. https://doi.org/10.17226/24978.

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Publication Info

8.5 x 11
DOI: https://doi.org/10.17226/24978
Contents

Table of Contents

skim chapter
Front Matter i-iii
1. Project Overview 1-2
2. Literature Review 3-6
3. Framework Development 7-32
4. Case Study and Guidance Development 33-39
5. Conclusions and Next Steps 40-42
Works Cited 43-44
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