TRB's Transit Cooperative Research Program (TCRP) Research Report 193: Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 2: User Guide provides potential countermeasures and strategies to prevent or mitigate assaults against transit operators. The User Guide includes an operator assault risk management toolbox developed to support transit agencies in their efforts to prevent, mitigate, and respond to assaults against operators. The User Guide also provides transit agencies with guidance in the use and deployment of the vulnerability self-assessment tool and the route-based risk calculator and includes supportive checklists, guidelines, and methodologies.
Transit industry policies, practices, and operating procedures related to preventing, mitigating, and responding to operator assaults are not uniform. The policies and procedures set by the transit agency and situational and design factors can shape mitigation approaches. The format, scale, and implementation of these measures vary greatly among transit agencies. Many agencies have written policies that address workplace violence prevention, but they vary widely in content, scope, and application. Relevant skills and training required by transit operators to address this issue vary as well.
TCRP Research Report 193: Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 1: Research Overview documents the materials and methodology used to develop Volume 2: User Guide.
Table of Contents
|1 Operator Assault Risk Management||3-4|
|2 Operator Assault Risk Management Toolbox||5-35|
|3 Countermeasures Catalog||36-38|
|4 Threat Assessment Response Protocol and Evaluation Methodology||39-45|
|5 Threat Assessment Response Protocol and Evaluation Methodology||46-54|
|Appendix A: Vulnerability Self-Assessment Tool||55-67|
|Appendix B: Route-Based Risk Calculator Template||68-72|
|Appendix C: Route-Comparison Summary Table Template||73-75|
|Appendix D: Countermeasures Catalog||76-107|
|Appendix E: Incident-Based Threat Assessment Response Protocol and Evaluation Methodology||108-118|
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