TRB's Transit Cooperative Research Program (TCRP) Research Report 193: Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 1: Research Overview provides the materials and methodology used to produce potential countermeasures and strategies to prevent or mitigate assaults against transit operators.
Transit industry policies, practices, and operating procedures related to preventing, mitigating, and responding to operator assaults are not uniform. The policies and procedures set by the transit agency and situational and design factors can shape mitigation approaches. The format, scale, and implementation of these measures vary greatly among transit agencies. Many agencies have written policies that address workplace violence prevention, but they vary widely in content, scope, and application. Relevant skills and training required by transit operators to address this issue vary as well.
Volume 1 documents the materials used to develop TCRP Research Report 193: Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 2: User Guide. The User Guide includes an operator assault risk management toolbox developed to support transit agencies in their efforts to prevent, mitigate, and respond to assaults against operators. The User Guide also provides transit agencies with guidance in the use and deployment of the vulnerability self-assessment tool and the route-based risk calculator and includes supportive checklists, guidelines, and methodologies.
Table of Contents
|2 Literature Review and Synthesis||2-7|
|3 Threat Assessment Response Protocol||8-12|
|4 Risk Methodology||13-21|
|6 Operator Assault Risk Management Toolbox||40-56|
|7 Transit Agency Examples||57-63|
|Appendix A Bibliography||64-69|
|Appendix B Transit Agency Operator Assault Route Factors||70-94|
|Appendix C Weighted Countermeasure Scores||95-97|
|Appendix D Vulnerability Self-Assessment Questionnaire||98-108|
|Appendix E Route-Based Risk Calculator||109-146|
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