TRB’s Transit Cooperative Research Program (TCRP) Research Report 204: Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) is designed to help transit agencies that have decided to pursue partnerships with one or more TNCs. The report provides information on where, when, and how partnerships between transit agencies and TNCs should be considered and pursued.
As new mobility service providers emerge, many public transit agencies have partnered, or are in the process of partnering, with such providers. Among these providers are TNCs. While partnerships between transit agencies and private mobility providers are not new, partnerships with TNCs create unique opportunities and challenges as both parties work toward mutually beneficial program models.
TCRP Report 204 provides 20 in-depth case studies of partnerships between transit agencies and TNCs. Its Partnership Playbook synthesizes lessons learned from these case studies and provides step-by-step practical guidance for transit practitioners on how they should be considered and pursued.
The report provides an up-to-date guide on partnerships between transit agencies and TNCs in all stages of development and realization. It covers partnerships developed with several target markets in mind, including:
Table of Contents
|Chapter 1 - Introduction||4-9|
|Chapter 2 - Methodology||10-12|
|Chapter 3 - Transit Agency Survey Results||13-16|
|Chapter 4 - Case Studies||17-67|
|Chapter 5 - Findings||68-82|
|Chapter 6 - Partnership Playbook||83-86|
|Chapter 7 - Suggestions for Further Research||87-88|
|Appendix A - Transit Agency Survey Instrument||91-116|
|Appendix B - Transit Agency Survey Results||117-130|
|Appendix C - Transit Interview Protocols||131-135|
|Appendix D - 2016 U.S. DOT Dear Colleague Letter||136-138|
|Appendix E - Inventory of Transit Agencies Involved in TNC Partnerships||139-146|
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