TRB’s Airport Cooperative Research Program (ACRP) Synthesis 95: Airport Incident Reporting Practices focuses on current practices for defining, collecting, aggregating, protecting, and reporting airport organizational incident information.
The report is designed to assist those airport operators seeking to understand the nature of airport incident reporting and its importance for organizational learning and effectiveness, risk management, operational safety, and worker safety.
An incident reporting system can be utilized to flag or provide potential early warning of drifts in actions toward a stated goal or an adverse event or loss.
When discussing incident reporting, reference is made to safety, hazards, indicators, performance, enterprise risk management, culture, climate, and other related terms. However, there does not exist universal agreement as to what constitutes an incident. For this reason, the report takes a broad approach to incident reporting in organizations. It views incident reporting as a means to improve airport organizations through the analysis of data. With data, better-informed and higher quality decision-making can be exercised.
Table of Contents
|Chapter 1 - Introduction||5-12|
|Chapter 2 - Terms and Definitions||13-18|
|Chapter 3 -Incidents Applied to Safety and Risk||19-25|
|Chapter 4 -Breadth and Depth of Incident Reporting||26-28|
|Chapter 5 -Encouraging Incident Reporting||29-33|
|Chapter 6 - Organizational Performance Indicators||34-42|
|Chapter 7 - Research and Resources on Indicators and Metrics||43-47|
|Chapter 8 - Practices in Incident Reporting||48-51|
|Chapter 9 - Case Examples||52-59|
|Chapter 10 - Findings and Conclusions||60-62|
|Acronyms and Abbreviations||66-66|
|Appendix A - Survey Responses||67-71|
|Appendix B - Terms and Definitions||72-79|
|Appendix C - Typical Accident and Incident Statistical Rates||80-81|
|Appendix D - Example of Safety Indicators and Metrics for 14 CFR Part 139||82-89|
|Appendix E - Sample Poster and Web Display for Confidential Incident Reporting||90-90|
|Appendix F - Sample Policy Requiring Employee Incident Reporting||91-94|
|Appendix G - Sample Safety Policy Requiring Incident Reporting||95-96|
|Appendix H - Sample Employee Incident Report Form||97-98|
|Appendix I - Example of Computer Incident Reporting Data Entry Screen||99-100|
|Appendix J - Sample Safety Metrics Dashboard||101-104|
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