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Suggested Citation:"Bibliography." National Research Council. 2001. Learning from Our Buildings: A State-of-the-Practice Summary of Post-Occupancy Evaluation. Washington, DC: The National Academies Press. doi: 10.17226/10288.
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Suggested Citation:"Bibliography." National Research Council. 2001. Learning from Our Buildings: A State-of-the-Practice Summary of Post-Occupancy Evaluation. Washington, DC: The National Academies Press. doi: 10.17226/10288.
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Page 127
Suggested Citation:"Bibliography." National Research Council. 2001. Learning from Our Buildings: A State-of-the-Practice Summary of Post-Occupancy Evaluation. Washington, DC: The National Academies Press. doi: 10.17226/10288.
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Page 128
Suggested Citation:"Bibliography." National Research Council. 2001. Learning from Our Buildings: A State-of-the-Practice Summary of Post-Occupancy Evaluation. Washington, DC: The National Academies Press. doi: 10.17226/10288.
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(Ed.) On Organizational Learning. Cambridge, Mass.: Blackwell Busi- Campbell, D.T. (1999). Social Experimentation. Sage Publications. ness. pp. 84-100. Center for Environmental Design Research (Center for the Built Environ- Argyris, C., and Schon, D. (1978). Organizational Learning. Reading, ment). (1996). Vital Signs. Berkeley: University of California. Mass.: Addison-Wesley. www.cbe.berkeley.edu. Aronoff, S., and Kaplan, A. (1995). Total Workplace Performance: Center for Universal Design. (1997). The Principles of Universal Design Rethinking the Office Environment. Ottawa: WDL Publications. (Version 2.0). Raleigh, N.C.: North Carolina State University. Babbie, E. (1990). Survey Research Methods. Belmont, Calif.: Wadsworth. Centre scientifique et technique du bâtiment (1990). Améliorer Baird, G., Gray, J., Isaacs, N., Kernohan, D., and McIndoe, G. (1996). Build- l’architecture et la vie quotidienne dans les bâtiments publics Paris: ing Evaluation Techniques, Wellington, New Zealand: McGraw-Hill. Plan construction et architecture. Ministère des équipements, du Bainbridge, W. (1999). Cyberspace: Sociology’s natural domain. Contem- logement, des transports et de l’espace. porary Sociology 28(6):664-667. CIB (1996). A Model Post-Construction Liability and Insurance System, Bakens, W. (2001). Thematic Network PeBBu—Performance Based Build- CIB Publication 192. Prepared under the supervision of CIB W087. ing—Revised Workplan, Rotterdam: CIB. Cohen, R., Bordass, W., and Leaman, A. (1996). Probe: A Method of Inves- Balaram, S. (2001). Universal design and the majority world. In: Preiser, tigation. Harrogate, U.K.: CIBSE-ASHRAE Joint National Conference. W.F.E., and Ostroff, E. (Eds.) Universal Design Handbook. New York: Cooper, C. (1973). Comparison Between Architects’ Intentions and Resi- McGraw-Hill. dents’ Reactions, Saint Francis Place San Francisco. Berkeley, Calif.: Basi, R. (1999). WWW response rates to socio-demographic items. Journal Center for Environmental Structure. of the Market Research Society 41 (4):397-401. Consumer Reports. (2000). Rating the Raters, August 31. Becker, F., and Steele, F. (1995). Workplace by Design: Mapping the High Corry, S. (2001). Post-occupancy evaluation and universal design. In: Performance Workscape. San Francisco, Calif.: Jossey-Bass. Preiser, W.F.E., and Ostroff, E. (Eds.) Universal Design Handbook. Bordass, W., and Leaman, A. (1997). Future buildings and their services: New York: McGraw-Hill. Strategic considerations for designers and clients. Building Research Cotts, D.G., and Lee, M. (1992). The Facility Management Handbook. New and Information 25(4):190-195. York: AMACOM, a division of American Management Association. Bourdeau, Luc (Ed.) (1999). 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BIBLIOGRAPHY 127 Appropriation of Space, Proceedings of the Third International Archi- ment, Public Buildings Service, General Services Administration, by tectural Psychology Conference at Louis Pasteur University, Strasbourg, the Building Research Division, Institute for Applied Technology, Na- France, 1977. tional Bureau of Standards, U.S. Department of Commerce. Washing- Davis, G. et al. (1993). Serviceability Tools Manuals, Volumes 1 and 2. ton, D.C.: NBS Report 10 527. Ottawa: International Centre for Facilities. Heerwagen, J. (2000). Green buildings, organizational success and occu- Davis, G. et al. (2001) Serviceability Tools, Volume 3—Portfolio and Asset pant productivity. Building Research and Information. 28 (5/6):353- Management: Scales for Setting Requirements and for Rating the Con- 367. dition and Forecast of Service Life of a Facility—Repair and Alteration Horgen, T.H., Joroff, M.L., Porter, W.L., and Schon, D.A. 1999. Excellence (R&A) Projects. 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Ottawa: Public Works Canada. edition)—Guidelines 9001 and 9004. Eley, J., and Marmot, A.F. (1995) Understanding Offices, What Every Man- Joiner, D., and Ellis, P. (1989). Making POE work in an organization. In: ager Needs to Know About Office Buildings. Middlesex, U.K.: Penguin Preiser, W. (Ed.) Building Evaluation. New York: Plenum Press. Books. Jones, L. (2001). Infusing universal design into the interior design curricu- Ellis, W.R., and Cuff, D. (1989). Architects’ People. New York: Oxford lum. In: Preiser, W.F.E., and Ostroff, E. (Eds.) Universal Design Hand- University. book. New York: McGraw-Hill. Farbstein, J., and Kantrowitz, M. (1989) Post-occupancy evaluation and Joroff, M., Louargand, M., Lambert, S., and Becker, F. (1993). Strategic organizational development: The experience of the United States Postal Management of the Fifth Resource: Corporate Real Estate. Industrial Service. In Preiser, W. (Ed.) Building Evaluation. New York: Plenum Development Research Foundation. 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Environmental Design Design and Management : A Generic Approach to Building Evaluation. Evaluation. New York: Plenum Press. Oxford: Butterworth Architecture. General Services Administration, Office of Governmentwide Policy, Office King, N. (2000). What are they thinking? PC Magazine (February 8): 163- of Real Property. (1997). Office Space Use Review. Washington, D.C. 178. General Services Administration, Office of Governmentwide Policy, Office Lorch, R. (Ed.) (2001). Post-occupancy evaluation (Special Issue) Building of Real Property. (1998). Government-wide Real Property Performance Research & Information 29(2). Results—Government-wide baseline—Private Sector Performance— Knocke, J. (1996). A Model Post-Construction Liability and Insurance Sys- Building Profiles. Washington, D.C. tem. CIB Publication 192, prepared under the supervision of CIB W087. General Services Administration, Office of Governmentwide Policy, Office Rotterdam, Holland. of Real Property. (1998). Government-wide Real Property Performance Leaman, A., Cohen, R. and Jackman, P. (1995). Ventilation of office build- Measurement Study. Washington, D.C. ings: Deciding the most appropriate system. Heating and Air Condi- General Services Administration. (1999). The Integrated Workplace: A tioning (7/8):16-18, 20, 22-24, 26-28. Comprehensive Approach to Developing Workspace. Washington, D.C.: Loftness, V., et al. (1996). Re-valuing Buildings: Invest Inside Buildings to Office of Governmentwide Policy and Office of Real Property. Support Organizational and Technological Change Through Appropri- Gibson, E.J. (1982). Working with the Performance Approach in Building. ate Spatial, Environmental and Technical Infrastructures. Steelcase, CIB Report, Publication 64. Rotterdam, Holland. Inc. Glover, M. (Ed.) (1976). Alternative Processes; Building Procurement, Lundin, B.L. (1996) Point of departure—Standard offers a new way to Design and Construction. Occasional Paper Number 2. Montreal, determine if a building measures up. Building Operating Management Quebec: Industrialization Forum. (September):154. Grantham, C. (2000). The Future of Work: The Promise of the New Digital Lynn, M., and Davis, G. (1998). The Need to Adopt an Auditable Commer- Work Society. New York: McGraw-Hill, Commerce Net Press. cial Real Estate Building Measurement Standard for Purposes of Secu- Gray, J. (in press) Innovative, Affordable, and Sustainable Housing. Pro- rities Disclosure (A Ticking Time Bomb). International Center for ceedings of the CIB 2001 Triennial Congress. Rotterdam, Holland. Facilities. Gregerson, J. (1997). Fee not-so-simple. Building Design and Construc- Markus, L. (1990). Toward a “critical mass” theory of interactive media. In tion. August 30-32. Fulk, J., and C. Steinfield (Eds.) Organizations and Communication Guimaraes, M.P. (2001). Universal design evaluation in Brazil: Developing Technology. Newbury Park, Calif.: Sage. pp. 194-218. rating scales. 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In 1986, the FFC requested that the NRC appoint a committee to examine the field and propose ways by which the POE process could be improved to better serve public and private sector organizations. The resulting report, Post-Occupancy Evaluation Practices in the Building Process: Opportunities for Improvement, proposed a broader view of POEs-from being simply the end phase of a building project to being an integral part of the entire building process. The authoring committee recommended a series of actions related to policy, procedures, and innovative technologies and techniques to achieve that broader view.

In 2000, the FFC funded a second study to look at the state of the practice of POEs and lessons-learned programs among federal agencies and in private, public, and academic organizations both here and abroad. The sponsor agencies specifically wanted to determine whether and how information gathered during POE processes could be used to help inform decisions made in the programming, budgeting, design, construction, and operation phases of facility acquisition in a useful and timely way. To complete this study, the FFC commissioned a set of papers by recognized experts in this field, conducted a survey of selected federal agencies with POE programs, and held a forum at the National Academy of Sciences on March 13, 2001, to address these issues. This report is the result of those efforts.

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