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Suggested Citation:"Appendix B Biographies of Consultants." National Research Council. 2005. Key Performance Indicators for Federal Facilities Portfolios: Federal Facilities Council Technical Report Number 147. Washington, DC: The National Academies Press. doi: 10.17226/11226.
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Appendix B
Biographies of Consultants

John H. Cable, R.A., PMP, is an architect with over 35 years of experience in managing projects of various size and complexity. His activities have been both domestic and international and have included management consulting; management of his own planning, design, and construction business; formulating and managing building energy conservation research; managing a large-scale congressionally mandated program in energy conservation standards; and teaching.

He is currently executive director of the Graduate Project Management program at the Clark School of Engineering, University of Maryland. John initiated the graduate program in project management during the fall of 1999 and an undergraduate Citation in Project Management in 2002. He teaches courses in project management fundamentals, and managing projects in a dynamic environment. John is also vice chair of the Project Management Institute’s Global Accreditation Center Board of Directors and a member of the science council of NASA’s Center for Project Management Research. This past summer John was an invited member of GSA’s Project Management Working Group, which formulated recommendations on establishing a project management framework for the federal government.

Prior to joining the University, John was a research fellow in the Logistics Management Institute’s (LMI) facilities and engineering management group, where he managed a variety of lead assignments analyzing facility design and construction practices, conducted benchmarking and business process reengineering studies, assessed the use of information technology in the management of design and construction, managed business and program planning assignments, and trained and assisted clients in becoming certified in compliance with ISO 9000 quality management standards.

Prior to LMI, John created and managed a successful design-build firm specializing in renovation and new construction of residential, commercial, and retail properties. In 1980 he was cited by Engineering News-Record as “one who served in the best interests of the building industry” for his work in creating the building systems energy conservation research program at the U.S. Department of Energy. In 1992 he was selected by Remodeling Magazine as one of the 50 best remodeling contractors in the United States.

John is a graduate of Clemson University and Catholic University and is a doctorial candidate in project management at the University of Maryland. He is a licensed architect and is certified by the Project Management Institute as a Project Management Professional (PMP). John is currently managing research on project performances metrics and is doing research on effective project performance reporting techniques.

Suggested Citation:"Appendix B Biographies of Consultants." National Research Council. 2005. Key Performance Indicators for Federal Facilities Portfolios: Federal Facilities Council Technical Report Number 147. Washington, DC: The National Academies Press. doi: 10.17226/11226.
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Jocelyn S. Davis is an experienced nonprofit executive, having served both as the chief financial officer of the ICMA Retirement Trust and Retirement Corporation and as the chief financial officer of AARP, formerly the American Association of Retired Persons. In addition to the traditional responsibilities of the chief financial officer role, she has substantive operational experience, including high-volume cash transaction processing systems, call center operations, and development of specialty teams to define and resolve major business issues in a variety of contexts.

These projects have included implementation of daily valuation, consistent with the mutual fund industry, for a nonprofit investment advisor and pension administrator; rehabilitation of a call center that handles calls from 33 million association members; acquisition of a headquarters building; development of a unique investment product for a nonprofit that allowed further investment diversification; and design and implementation of Web-based credit card processing for a large national nonprofit. Her experience includes identifying and recruiting the right people for the right job at the right time and establishing an effective, collaborative team to get the job done.

Jocelyn serves currently as an independent trustee for the Allmerica Investment Trust, as an independent member of the Investment Committee of the American Psychological Association, and as a member of the board’s executive committee and chairman of the audit committee of the Vaccine Fund. The Vaccine Fund works with the Global Alliance for Vaccines and Immunization to fund basic vaccines and immunizations for the poorest countries.

In addition to ongoing management consulting and board work, Jocelyn is trained as a coach and uses the principles of positive psychology championed by Dr. Martin Seligman of the University of Pennsylvania. She is currently continuing with her coaching training with MentorCoach. She offers a unique blend of practical executive-level work experience to all her coaching clients.

Jocelyn is a graduate of the College of William and Mary and has practiced for many years as a certified public accountant with Ernst & Whinney, now Ernst & Young. She works actively with clients to assist them in board governance matters from structure through director selection and evaluation to implementation of Sarbanes-Oxley in nonprofit organizations.

She is a member of the American Society of Association Executives, the National Association of Corporate Directors, and BoardSource. She is a founding member of the Advisory Board of the NPO (Non-Profit Organization) Cooperation Circle in Washington, D.C., which provides a monthly forum for peer-to-peer knowledge networking within the nonprofit community.

Suggested Citation:"Appendix B Biographies of Consultants." National Research Council. 2005. Key Performance Indicators for Federal Facilities Portfolios: Federal Facilities Council Technical Report Number 147. Washington, DC: The National Academies Press. doi: 10.17226/11226.
×
Page 40
Suggested Citation:"Appendix B Biographies of Consultants." National Research Council. 2005. Key Performance Indicators for Federal Facilities Portfolios: Federal Facilities Council Technical Report Number 147. Washington, DC: The National Academies Press. doi: 10.17226/11226.
×
Page 41
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More than 30 federal departments and agencies with a wide range of missions and programs manage large inventories of facilities, also called portfolios. These portfolios range in size from a few hundred to more than a hundred thousand individual structures, buildings, and their supporting infrastructure. They are diverse in terms of facility types, mix of types, and geographic dispersal. For federal senior executives, facilities portfolio-related decisions revolve around the allocation of resources (staff, funding, time) for acquisition, renovation, operation, repair, and disposition of facilities. To make informed decisions, senior executives require information that will allow them to answer such questions as:

  • What facilities do we have?
  • What condition are they in?
  • What facilities are needed to support the organization's missions?

This study lays out a framework for developing and evaluating trends in facilities portfolio conditions, investments, and costs and identifies a set of key indicators that can be used to track performance over time. Some of the indicators are currently in use in some federal agencies; others will need to be developed.

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