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Suggested Citation:"References." Institute of Medicine. 2009. Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12474.
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Suggested Citation:"References." Institute of Medicine. 2009. Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12474.
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Page 90
Suggested Citation:"References." Institute of Medicine. 2009. Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12474.
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Page 91
Suggested Citation:"References." Institute of Medicine. 2009. Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12474.
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Page 92
Suggested Citation:"References." Institute of Medicine. 2009. Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12474.
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Page 93
Suggested Citation:"References." Institute of Medicine. 2009. Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12474.
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Page 94

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92 HEALTH LITERACY, eHEALTH, AND COMMUNICATION Nielsen, J. 2005. Usability: Empiricism or ideology? http://www.useit.com/alertbox/20050627. html (accessed July 9, 2008). Norman, C. D., and H. A. Skinner. 2006a. eHEALS: The eHealth literacy scale. Journal of Medical Internet Research 8(4):e27. Norman, C. D., and H. A. Skinner. 2006b. eHealth literacy: Essential skills for consumer health in a networked world. Journal of Medical Internet Research 8(2):e9. Oh, H., C. Rizo, M. Enkin, and A. Jadad. 2005. What is eHealth (3): A systematic review of published definitions. Journal of Medical Internet Research 7(1):e1. Partnership for Solutions. 2004. Chronic conditions: Making the case for ongoing care. www. partnershipforsolutions.org/DMS/files/chronicbook2004.pdf. (accessed June 18, 2008). PC Magazine. 2008. Encyclopedia. http://www.pcmag.com/encyclopedia_term/0,2542,t= RSS&i=50680,00.asp (accessed August 14, 2008). Ratzan, S., and R. Parker. 2000. Introduction. In National Library of Medicine current bibliog- raphies in medicine: Health literacy. NLM Pub. No. CBM 2000-1 ed., edited by C. Selden, M. Zorn, S. Ratzan, and R. Parker. Bethesda, MD: National Institutes of Health, U.S. Department of Health and Human Services. Raymond, B., and C. Dold. 2002. Clinical information systems: Achieving the vision. Oakland, CA: Kaiser Permanente Institute for Health Policy. Rodgers, A. 2008. Strategies for raising health literacy in Arizona Medicaid members: New ap- proaches for state Medicaid and “health knowledge builders.” Powerpoint presentation at the Institute of Medicine workshop on health literacy, eHealth, and communication: Putting the consumer first. Washington, DC, March 17. Rubenson, K., R. Desjardins, and E. Yoon. 2007. Adult learning in canada: A comparative persepective: Results from the adult literacy and life skills survey. Ottowa, ON: Statistics Canada. SearchMobileComputing.com. 2008. Searchmobilecomputing.Com definitions. http://­ searchmobilecomputing.techtarget.com/sDefinition/0,,sid40_gci838865,00.html (ac- cessed August 14, 2008). Seymour-Rolls, K., and I. Hughes. 2000. Participatory action research: Getting the job done. http://www2.fhs.usyd.edu.au/arow/arer/004.htm (accessed August 14, 2008). Shea, K., A. Shih, and K. Davis. 2007. Health care opinion leaders’ views on the quality and safety of health care in the United States. New York: The Commonwealth Fund Shoen, C., S. How, I. Weinbaum, J. Craig Jr., and K. Davis. 2006. Public views on shaping the future of the US health system. New York: The Commonwealth Fund. Skinner, H. A., S. Biscope, and B. Poland. 2003a. Quality of internet access: Barrier behind internet use statistics. Social Science & Medicine 57(5):875–880. Skinner, H. A., S. Biscope, B. Poland, and E. Goldberg. 2003b. How adolescents use technol- ogy for health information: Implications for practitioners. Journal of Medical Internet Research 5(4):e32. Solomon, C. 2008. Using technology to improve migrant health care delivery. Powerpoint pre- sentation at the Institute of Medicine workshop on health literacy, eHealth, and com- munication: Putting the consumer first. Washington, DC, March 17. Stamm, K., and R. Dube. 1994. The relationship of attitudinal components to trust in media. Communication Research 21(1):105–123. Statistics Canada. 2005. Building on our competencies: Canadian results of the international adult literacy and skills survey, 2003. Ottawa, ON: Human Resources and Skills Development Canada and Statistics Canada. Sussex Learning Network. 2006. Glossary. http://www.sussexlearningnetwork.org.uk/­ glossary/B (accessed August 14, 2008). Techweb. 2008. Techencyclopaedia: Streaming video. http://www.techweb.com/encyclopedia/ defineterm. jhtml?term=STREAMINGVIDEO (accessed August 14, 2008).

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There is great enthusiasm over the use of emerging interactive health information technologies-often referred to as eHealth-and the potential these technologies have to improve the quality, capacity, and efficiency of the health care system. However, many doctors, advocacy groups, policy makers and consumers are concerned that electronic health systems might help individuals and communities with greater resources while leaving behind those with limited access to technology.

In order to address this problem, the Institute of Medicine's Roundtable on Health Literacy held a workshop to explore the current status of communication technology, the challenges for its use in populations with low health literacy, and the strategies for increasing the benefit of these technologies for populations with low health literacy. The summary of the workshop, "Health Literacy, eHealth, and Communication: Putting the Consumer First," includes participants' comments on these issues.

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