A
References
AHA (American Hospital Association). 2002. It’s in our hands: How hospital leaders can build a thriving workforce. Chicago, IL: American Hospital Association.
Baldwin, D. 1996. Some historical notes on interdisciplinary and interprofessional education and practice in health care in the USA. Journal of Interprofessional Care 10(2):173-187.
Christensen, C. 1997. The innovator’s dilemma: When new technologies cause great firms to fail. Cambridge, MA: Harvard Business School Press.
Christensen, C. 2009. Key concepts—disruptive innovation. http://www.claytonchristensen.com/disruptive_innovation.html (accessed December 16, 2009).
Hendrich, A., M. Chow, B. A. Skierczynski, and Z. Lu. 2008. A time and motion study: How do medical–surgical nurses spend their time? The Permanente Journal 12(3):37-46.
Ickovics, J. R., T. S. Kershaw, C. Westdahl, U. Magriples, Z. Massey, H. Reynolds, and S. S. Rising. 2007. Group prenatal care and perinatal outcomes: A randomized controlled trial. Obstetrics and Gynecology 110(2, Part 1):330-339.
Ingersoll, G., and M. Schmitt. 2004. Work groups and patient safety. In Keeping patients safe: Transforming the work environment of nurses. Washington, DC: The National Academies Press.
IOM (Institute of Medicine). 2003. Health professions education: A bridge to quality. Washington, DC: The National Academies Press.
IOM. 2004. Keeping patients safe: Transforming the work environment of nurses. Washington, DC: The National Academies Press.
Leape, L. L., A. G. Lawthers, T. A. Brennan, and W. G. Johnson. 1993. Preventing medical injury. QRB Quality Review Bulletin 19(5):144-149.
Maxfield, D., J. Grenny, R. McMillan, K. Patterson, and A. Switzler. 2005. Silence kills: The seven crucial conversations for healthcare. Provo, UT: VitalSmarts. Available at: http://www.silencekills.com (accessed February 24, 2010).
McCarthy, D., S. K. H. How, C. Schoen, J. C. Cantor, and D. Belloff. 2009. Aiming higher: Results from a state scorecard on health system performance, 2009. New York: The Commonwealth Fund.
Mitchell, P. H., S. Armstrong, T. F. Simpson, and M. Lentz. 1989. American Association of Critical-Care Nurses demonstration project: Profile of excellence in critical care nursing. Heart & Lung: The Journal of Critical Care 18(3):219-237.
Mitchell, P. H., S. E. Shannon, K. C. Cain, and S. T. Hegyvary. 1996. Critical care outcomes: Linking structures, processes, and organizational and clinical outcomes. American Journal of Critical Care 5(5):353-363; quiz 364-365.
Mitchell, P. H., B. Belza, D. C. Schaad, L. S. Robins, F. J. Gianola, P. S. Odegard, D. Kartin, and R. A. Ballweg. 2006. Working across the boundaries of health professions disciplines in education, research, and service: The University of Washington experience. Academic Medicine 81(10):891-896.
Rosenstein, A. H. 2002. Original research: Nurse–physician relationships: Impact on nurse satisfaction and retention. American Journal of Nursing 102(6):26-34.
Rosenstein, A. H. 2009. Early intervention can help prevent disruptive behavior. Physician Executive 35(6):14-15.
Rosenstein, A. H., and M. O’Daniel. 2005. Disruptive behavior and clinical outcomes: Perceptions of nurses and physicians. American Journal of Nursing 105(1):54-64; quiz 64-65.
Rosenstein, A. H., and M. O’Daniel. 2006. Impact and implications of disruptive behavior in the perioperative arena. Journal of the American College of Surgeons 203(1):96-105.
Rosenstein, A. H., and M. O’Daniel. 2008a. Invited article: Managing disruptive physician behavior: Impact on staff relationships and patient care. Neurology 70(17):1564-1570.
Rosenstein, A. H., and M. O’Daniel. 2008b. A survey of the impact of disruptive behaviors and communication defects on patient safety.
Joint Commission Journal of Quality and Patient Safety 34(8):464-471.
Rosenstein, A. H., H. Russell, and R. Lauve. 2002. Disruptive physician behavior contributes to nursing shortage. Study links bad behavior by doctors to nurses leaving the profession. Physician Executive 28(6):8-11.
RWJF and IHI (The Robert Wood Johnson Foundation and Institute for Healthcare Improvement). 2007. Transforming care at the bedside: A new era in nursing. Princeton, NJ, and Boston, MA: The Robert Wood Johnson Foundation and Institute for Healthcare Improvement.
Shaw, G. 2009. Can health care quality improve and cost decrease? Pilot project in Atlantic City may show the way. Princeton, NJ: Robert Wood Johnson Foundation.
Shortell, S. M., R. R. Gillies, D. A. Anderson, K. M. Erickson, and J. B. Mitchell. 1996. Remaking health care in America. Hospitals & Health Networks 70(6):43-44, 46, 48.
Tucker, A. L., and S. J. Spear. 2006. Operational failures and interruptions in hospital nursing. Health Services Research 41(3 Pt 1):643-662.
Wenzel, R. P., and M. B. Edmond. 2001. The impact of hospital-acquired bloodstream infections. Emerging Infectious Diseases 7(2):174-177.