Building a Resilient Workforce
OPPORTUNITIES FOR THE DEPARTMENT OF HOMELAND SECURITY: WORKSHOP SUMMARY
Heather M. Colvin and Rachel M. Taylor, Rapporteurs
Planning Committee on Workforce Resiliency Programs
Board on Health Sciences Policy
INSTITUTE OF MEDICINE
OF THE NATIONAL ACADEMIES
THE NATIONAL ACADEMIES PRESS
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NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine.
This study was supported by Contract No. HSHQDC-08-C-00111 between the National Academy of Sciences and Department of Homeland Security. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the organizations or agencies that provided support for this project.
International Standard Book Number-13: 978-0-309-25511-0
International Standard Book Number-10: 0-309-25511-2
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Copyright 2012 by the National Academy of Sciences. All rights reserved.
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Suggested citation: IOM (Institute of Medicine). 2012. Building a resilient workforce: Opportunities for the Department of Homeland Security: Workshop summary. Washington, DC: The National Academies Press.
“Knowing is not enough; we must apply.
Willing is not enough; we must do.”
Advising the Nation. Improving Health.
THE NATIONAL ACADEMIES
Advisers to the Nation on Science, Engineering, and Medicine
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PLANNING COMMITTEE ON WORKFORCE
LIEUTENANT GENERAL JAMES PEAKE (RET. ARMY) (Chair), CGI Federal
JOSEPH BARBERA, The George Washington University
SCOTT A. MUGNO, FedEx Ground
KAREN H. SEXTON, University of Kentucky, Chandler Medical Center
DAVID N. SUNDWALL, University of Utah School of Medicine
CATHERINE ZURN, Orange County Sheriff-Coroner Department
CATHARYN T. LIVERMAN, Senior Program Officer
HEATHER M. COLVIN, Program Officer
RACHEL M. TAYLOR, Research Associate
PAMELLA ATAYI, Senior Program Assistant
JUDY ESTEP, Program Associate
GARY WALKER, Financial Associate
1The planning committee’s role was limited to planning the workshop, and the workshop summary has been prepared by the workshop rapporteurs as a factual summary of what occurred at the workshop.
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This summary has been reviewed in draft form by individuals chosen for their diverse perspectives and technical expertise, in accordance with procedures approved by the National Research Council’s Report Review Committee. The purpose of this independent review is to provide candid and critical comments that will assist the institution in making its published summary as sound as possible and to ensure that the summary meets institutional standards for objectivity, evidence, and responsiveness to the study charge. The review comments and draft manuscript remain confidential to protect the integrity of the process. We wish to thank the following individuals for their review of this summary:
Amy B. Adler, Lead Scientist and Science Coordinator, United States Army Medical Research Unit-Europe
Bryan W. Flynn, Associate Professor, Center for the Study of Traumatic Stress, Department of Psychiatry, Uniformed Services University of the Health Sciences
Dennis Holley, Supervisory Air Marshal in Charge, Transportation Security Administration, Office of Law Enforcement/Federal Air Marshal Service
Amy L. Kristof-Brown, Professor and Director, PhD Program in Management and Organizations, Henry B. Tippie Research Professor of Human Resource Management, The University of Iowa
Although the reviewers listed above have provided many constructive comments and suggestions, they did not see the final draft of the workshop summary before its release. The review of this summary was
overseen by Linda Hawes Clever with the California Pacific Medical Center and Stanford University School of Medicine, who was responsible for making certain that an independent examination of this summary was carried out in accordance with institutional procedures and that all review comments were carefully considered. Responsibility for the final content of this summary rests entirely with the rapporteurs and the institution.
The Workforce Resiliency Programs workshop series would not have been possible without the Department of Homeland Security’s (DHS’s) Office of Health Affairs (OHA) sponsorship of the Standing Committee on Health Threats Resilience. Dr. Alexander Garza’s leadership was critical in bringing attention to this timely issue. Dr. Kathryn Brinsfield and Alisa Green’s dedication and attention to detail made it possible to ensure that all stakeholders participated in the workshops. The planning committee’s hard work created a dynamic environment to present a broad array of views on a complex topic.
The planning committee wishes to express its gratitude to all the speakers and panelists for their thoughtful and stimulating contributions. The reviewers’ thoughtful comments helped clarify and focus the written summary. Finally, the support of the Institute of Medicine staff ensured a collaborative and productive planning process.
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|CBP||Customs and Border Protection|
|CDC||Centers for Disease Control and Prevention|
|CHCO||Chief Human Capital Office|
|DCoE||Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury|
|DHS||Department of Homeland Security|
|DOD||Department of Defense|
|EAP||employee assistance program|
|EMS||emergency medical services|
|EPA||Environment Protection Agency|
|EVS||Employee Viewpoint Survey|
|FAMS||Federal Air Marshal Service|
|FEMA||Federal Emergency Management Agency|
|FLETC||Federal Law Enforcement Training Center|
|ICE||Immigration and Customs Enforcement|
|IOM||Institute of Medicine|
|NIOSH||National Institute for Occupational Safety and Health|
|NRC||Nuclear Regulatory Commission|
|NSA||National Security Agency|
|OCHCO||Office of the Chief Human Capital Officer|
|OCSO||Office of the Chief Security Officer|
|OEF||Operation Enduring Freedom|
|OHA||Office of Health Affairs|
|OIF||Operation Iraqi Freedom|
|OMB||Office of Management and Budget|
|OPM||Office of Personnel Management|
|PSD||Personnel Security Division|
|PTSD||post-traumatic stress disorder|
|SES||senior executive service|
|START||National Consortium for the Study of Terrorism and Responses to Terrorism|
|TSA||Transportation Security Administration|
|USCG||U.S. Coast Guard|
|USCIS||U.S. Citizenship and Immigration Services|
|USSS||U.S. Secret Service|