National Academies Press: OpenBook

Airport Sustainability Practices (2008)

Chapter: APPENDIX B Management Performance Scale

« Previous: APPENDIX A Airport Sustainability Practices Survey
Page 95
Suggested Citation:"APPENDIX B Management Performance Scale." National Academies of Sciences, Engineering, and Medicine. 2008. Airport Sustainability Practices. Washington, DC: The National Academies Press. doi: 10.17226/13674.
Page 95

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93 appendix B ManaGeMenT perForMance scaLe 1 2 3 4 5 Program and Policies No formal policy or program in place. Limited Program or policy in place to address issues. Policy or programs are well-developed and reflects good practice Policy or program embedded in airport operations and reflects best practice. Industry-leading policy or program. Long-term planning horizon. Performance Monitoring and Reporting Risks have not been assessed and performance is not monitored. Risks have been assessed and a baseline established. No on- going monitoring of performance. Goals and targets established. Performance is monitored but is not reported either internal or external to the organizations. Continuous monitoring of performance against goals and targets that are updated regularly. Performance is reported internally within the organization. Includes mechanism for continuous performance improvements. Performance goals aligned with strategic planning/corporate level goals and targets. Performance is reported externally to stakeholders and general public. Incentives and Awareness Issue not on radar screen, relevancy to the organization undetermined. No budget allocation for activity. Problems identified. Stakeholders take the lead in raising issue. Limited budget allocation for managing issue. Some awareness of issue inside organization. Policy or program is communicated and enforced. Funding allocation to manage issue established on annual basis. Strong internal awareness, recognition and understanding of issue. Investment deemed a priority. Feedback loops in place, continuous surveying of stakeholders. Performance goals incentivized.

Next: APPENDIX C List of 25 Airports Responding to Survey »
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TRB’s Airport Cooperative Research Program (ACRP) Synthesis 10: Airport Sustainability Practices explores airport sustainability practices across environmental, economic, and social issues.

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