Training Programs, Processes, Policies, and Practices (2006)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

35 Brown, K.G., “Using Computers to Deliver Training: Which Employees Learn and Why,” Personnel Psychology, Vol. 54, No. 2, pp. 271–296. Christof, R.T., G.A. Schoenfeld, and J.W. Tansky, “Over- coming Barriers to Training Utilization Technology: The Influence of Self-Efficacy Factors on Multimedia-Based Training Receptiveness,” Human Resources Development Quarterly, Vol. 9, pp. 25–38. Collison, J., Future of the U.S. Labor Pool, Research Division, Society for Human Resources Management, Alexandria, Va., 2005. Friedman, T.L., The World Is Flat: A Brief History of the 21st Century, Farrar, Strauss and Giroux, New York, N.Y., 2004. Harter, J.K., F.L. Schmidt, and C.L.M. Keyes, “Well-Being in the Workplace and Its Relationship to Business Outcomes,” The Gallup Organization, Washington, D.C., 2002 [Online]. Available: http://media.gallup.com/DOCUMENTS/white Paper–Well-BeingInTheWorkplace.pdf. Howell, S.L., P.B. Williams, and L.K. Lindsay, “Thirty-Two Trends Affecting Distance Learning Education: An Informed Foundation for Strategic Planning,” 2003 [Online]. Available: www.westga.edu/~distance/ojdla/ fall63/howell63:html. Johnstone, S.M., P. Ewell, and K. Paulson, “Student Learn- ing as Academic Currency,” Center for Policy Analysis, American Council on Education, Washington, D.C., 2002 [Online]. Available: http://www.acenet.edu/AM/ Template.cfm?Section=CPA. Lifelong Learning and the Knowledge Economy: Summary of the Global Conference on Lifelong Learning, Organized by the World Bank, the Baden–Württemberg Foundation for Development-Cooperation, and the German State of Baden–Württemberg, Stuttgart, Germany, Oct. 9–10, 2002, Jan. 2003 [Online]. Available: http://www1.worldbank.org/ education/tertiary/lifelong. McCombs, B.L., “Assessing the Role of Educational Tech- nology in the Teaching and Learning Process: A Learner- Centered Perspective,” The Secretary’s Conference on Educational Technology, U.S. Department of Education, Washington, D.C., 2000 [Online]. Available: http://www.ed.gov/rschstat/eval/tech/techconf00/mccom bs_paper.html. Meyers, A., “Quality in Distance Education: Focus on On- Line Learning,” ASHE-ERIC Higher Education Report, Vol. 29, No. 4, 2003, pp. 1–121. Oblinger, D., C.A. Barone, and B.L. Hawkins, “Distributed Education and Its Challenges: An Overview,” American Council on Education, Washington, D.C., 2001. Pfau, B. and I. Kay, “Playing the Training Game,” HR Mag- azine, Vol. 47, No. 8, Aug. 2002. Rossett, A., Training Needs Assessment, Educational Technology Publications, Englewood Cliffs, N.J., 1987, 298 pp. Rossett, A. and J.H. Gautier-Downes, A Handbook of Job Aids, Pfeffer, San Diego, Calif., 1991, 208 pp. Rossett, A., First Things Fast: A Handbook for Perfor- mance Analysis, Jossey–Bass, San Francisco, Calif., 1999, 256 pp. Rossett, A. and K. Sheldon, Beyond the Podium: Delivering Training and Performance to a Digital World, Jossey–Bass, San Francisco, Calif., 2001, 336 pp. Smith, P.L. and C. Killon, “Comparing Distance Learning and Classroom Learning: Conceptual Considerations,” American Journal of Distance Education, Vol. 13, 1999, pp. 6–23. Trinka, J., “What’s a Manager to Do?” [Online]. Available: http://www.govleaders.org/whats_a_manager_to_do.htm [Mar. 2006]. USDA Forest Service Senior Leader Program: Training Evaluation Tools and Instruments, National Academy of Public Administration, Washington, D.C., Oct. 2005. Van Adelsburg, D. and E.A. Trolley, Running Training Like a Business: Delivering Unmistakable Value, The Forum Corporation, Boston, Mass., 1999. Walters, J. and C. Thompson, The Transformation of the Government Accountability Office, IBM Center for the Business of Government, Washington, D.C., July 2005. BIBLIOGRAPHY