THE TWO CHAPTERS IN THIS PART PROVIDE the background for the committee's study and a summary of its key findings and conclusions. Chapter 1 describes the history of the project, summarizes the conclusions of the committee's first report, describes tasks for the second phase of work, and presents overviews of each of the chapters in this book.
The committee's key findings and conclusions are summarized in Chapter 2. Three types of conclusions are presented: those that summarize implications from completed research, those that call for needed research, and those that have practical implications for organizational contexts. The committee's detailed conclusions on each topic are presented in the final sections of each chapter.