National Academies Press: OpenBook

A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line (2013)

Chapter: Appendix D--Inventory of Programs and Services of the Department of Homeland Security

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Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
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Page 237
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 238
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 239
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 240
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 241
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 242
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 243
Suggested Citation:"Appendix D--Inventory of Programs and Services of the Department of Homeland Security." Institute of Medicine. 2013. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line. Washington, DC: The National Academies Press. doi: 10.17226/18407.
×
Page 244

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

Appendix D Inventory of Programs and Services of the Department of Homeland Security As part of its early efforts for DHSTogether, the Department of Homeland Security Human Capital Office compiled an inventory of “Emergency Assistance and Wellness Programs” related to health promotion and resilience throughout the department. The list is included in this appendix. Although this inventory notes the current level of program development and in what percentage of locations programs are available, it fails to include any information below the component agency level and omits information on whether programs were ever evaluated. The inventory lists 60 items, most of which are implemented differently by the various component agencies. 237

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The responsibilities of the Department of Homeland Security (DHS) range from preventing foreign and domestic terrorist attacks; securing the nation's borders; safeguarding transportation systems; responding to natural disasters; nuclear detection; and more. Created in 2002 from a merger that rapidly incorporated parts of eight cabinet departments and 22 government agencies, DHS has struggled to integrate its numerous components and their unique cultures. While DHS is very accomplished at performing its many missions, the nature of the DHS work environment is inherently stressful, and employees suffer from low morale.

A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line reviews current workforce resilience efforts, identifies gaps, and provides recommendations for a 5-year strategy to improve DHSTogether, the current DHS workforce resilience program. This report stresses the importance of strong leadership, communication, measurement, and evaluation in the organization and recommends content for a 5-year plan that will promote centralized strategic direction and resource investment to improve readiness and resilience at the department.

While all DHS component agencies share a common mission, each have distinct roles with different stressors attached, making implementation of an organization-wide resilience or wellness program difficult. The recommendations of A Ready and Resilient Workforce for the Department of Homeland Security outline how DHS can focus its efforts on creating a common culture of workforce readiness and resilience, while recognizing the distinct, proud, celebrated cultures of its component agencies.

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