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Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary (2015)

Chapter: Appendix B: Participant Biographies

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Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
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Appendix B

Participant Biographies

Bruce Agins, M.D., M.P.H., is the medical director of the New York State Department of Health AIDS Institute, where he oversees a staff of 40 individuals involved in guidelines development, quality management, and education programs. He is the principal architect of New York’s HIV Quality of Care Program and has more than 20 years of HIV-specific quality improvement experience. He is principal investigator of the National Quality Center and the NYLINKS programs funded by the Health Resources and Services Administration (HRSA). Since 2002, Dr. Agins has applied his experience in the field of HIV quality improvement to the international setting, directing HEALTHQUAL International, which is supported through the President’s Emergency Plan for AIDS Relief (PEPFAR). HEALTHQUAL partners with ministries of health in countries throughout Africa, Asia, and the Caribbean and in Papua New Guinea to provide technical support and coaching to build capacity for quality management as part of sustainable health systems. Dr. Agins has participated in consultations with the World Health Organization (WHO) and participated as faculty in the Salzburg Seminar devoted to the development of guidelines and models of quality management in resource-limited settings. Dr. Agins is an infectious disease specialist with extensive experience in the oversight of government-sponsored programs. Dr. Agins holds academic appointments as full clinical professor in the Department of Epidemiology and Biostatistics in Global Health Sciences (volunteer) at the University of California, San Francisco, School of Medicine and as adjunct professor in the Division of Infectious Diseases and Immunology at New York University School of Medicine. He is a graduate of Haverford College (1975) and Case Western Reserve School

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

of Medicine (1980) and received his M.P.H. from the Mailman School of Public Health at Columbia University in 1994.

Rifat Atun, M.B.B.S., M.B.A., FRCGP, FFPH, FRCP, is a professor of global health systems at the Harvard School of Public Health, Harvard University, and director of the Global Health Systems Cluster. He is an honorary professor at the London School of Hygiene and Tropical Medicine, and from 2006–2013, he was a professor of international health management at Imperial College London. Between 2008 and 2012, he was a member of the Executive Management Team of the Global Fund to Fight AIDS, Tuberculosis and Malaria in Switzerland as the director of the Strategy, Performance and Evaluation Cluster.

His research is empirically oriented and focuses on health systems reform, diffusion of innovations in health systems, and global health financing, including research and development. He has published extensively in these areas in Lancet, PLoS Medicine, BMJ, Lancet Infectious Diseases, and the Cochrane Database of Systematic Reviews.

Dr. Atun has worked at the UK Department for International Development (DFID) Health Systems Resource Centre and has acted as a consultant for the World Bank, the WHO, and a number of international agencies on the design, implementation, and evaluation of health system reforms. He has served as a member of the Advisory Committee for the WHO Research Centre for Health Development in Japan. He is a member of the PEPFAR Scientific Advisory Board, the UK Medical Research Council’s Global Health Group, and the Advisory Board for the Norwegian Research Council’s Programme for Global Health and Vaccination Research.

Dr. Atun studied medicine at University of London as a Commonwealth Scholar and subsequently completed his postgraduate medical studies and master of business administration at University of London and Imperial College London. He is a Fellow of the Faculty of Public Health of the Royal College of Physicians (UK), a Fellow of the Royal College of General Practitioners (UK), and a Fellow of the Royal College of Physicians (UK).

Pierre M. Barker, M.D., is senior vice president of the Institute for Healthcare Improvement (IHI), where he is responsible for IHI’s large-scale health systems improvement initiatives outside the United States. Working closely with partners in government and the nongovernmental sector, IHI has an expanding portfolio of work to improve the reliability and scale-up of effective health programs in Africa, Australasia, Europe, Latin America, and the Middle East. In addition to advising governments and large organizations on quality strategies, IHI uses the science of improvement to promote improved outcomes in the areas of patient safety, population health, patient-centered care, and cost of care. Dr. Barker attended medical school

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

in South Africa and trained in pediatrics in the United Kingdom and the United States.

Before joining IHI, he was medical director of University of North Carolina (UNC) Children’s Hospital clinics and was responsible for leading health system–wide initiatives on improving access to care and chronic disease management. A renowned authority on improving health systems, Dr. Barker initially served at IHI as in-country director of IHI’s South Africa projects and then as head of IHI programs in low- and middle-income countries. He retains a position of clinical professor of pediatrics in the Maternal and Child Health Department at the UNC Gillings School of Global Public Health. He also advises the WHO on health systems strengthening, redesign of HIV care, and infant feeding guidelines.

Donald M. Berwick, M.D., M.P.P., FRCP, is president emeritus and senior fellow at IHI, an organization that Dr. Berwick co-founded and led as president and CEO for 18 years. He is one of the nation’s leading authorities on health care quality and improvement. In July 2010, President Obama appointed Dr. Berwick to the position of administrator of the Centers for Medicare & Medicaid Services (CMS), which he held until December 2011. A pediatrician by background, Dr. Berwick has served as clinical professor of pediatrics and health care policy at the Harvard Medical School, professor of health policy and management at the Harvard School of Public Health and member of the staffs of Boston Children’s Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women’s Hospital. He has also served as vice chair of the U.S. Preventive Services Task Force, the first Independent Member of the Board of Trustees of the American Hospital Association, and chair of the National Advisory Council of the Agency for Healthcare Research and Quality. An elected member of the National Academy of Medicine (NAM), Dr. Berwick served two terms on the Institute of Medicine’s (IOM’s) governing council and was a member of the IOM’s Board on Global Health. He served on President Clinton’s Advisory Commission on Consumer Protection and Quality in the Healthcare Industry.

Dr. Berwick is a recipient of numerous awards, including the 1999 Joint Commission’s Ernest Amory Codman Award, the 2002 American Hospital Association’s Award of Honor, the 2006 John M. Eisenberg Patient Safety and Quality Award for Individual Achievement from the National Quality Forum and the Joint Commission on Accreditation of Healthcare Organizations, the 2007 William B. Graham Prize for Health Services Research, the 2007 Heinz Award for Public Policy from the Heinz Family Foundation, the 2012 Gustav O. Lienhard Award from the IOM, and the 2013 Nathan Davis Award from the American Medical Association. In 2005, he was appointed Honorary Knight Commander of the British Empire by the Queen

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

of England, the highest honor awarded by the United Kingdom to non-British subjects, in recognition of his work with the British National Health Service. Dr. Berwick is the author or co-author of more than 160 scientific articles and 4 books. He also serves now as lecturer in the Department of Health Care Policy at Harvard Medical School.

Xavier Bosch-Capblanch, M.D., M.Sc., Ph.D., is a medical doctor, with an official medical specialty in public health (Spain), M.Sc. in tropical medicine and hygiene (Spain), and Ph.D. on evidence and policy of vaccination programs in low- and middle-income countries (University of Amsterdam). He is Group Leader (Data-Evidence-Evaluation-Policy) at the Swiss Tropical and Public Health Institute (Basel, Switzerland). He is also honorary lecturer at the Liverpool School of Tropical Medicine.

Dr. Bosch-Capblanch started his career working as a clinician in Spain, and he has been living and working in rural settings of sub-Saharan Africa for 10 years. He progressively moved from clinical work to health care management, public health, project management and research, including 4 years coordinating a rural health research center in Mozambique. He has worked in more than 20 countries.

Dr. Bosch-Capblanch has undertaken formal lecturing and on-the-job training of government officials and consultants involved in the design and/ or implementation of public health programs in Saudi Arabia, Sudan, and Syria, as well as in Basel and Liverpool.

His areas of expertise include information and evidence methods on health systems interventions and immunization. In the former, Dr. Bosch-Capblanch has been involved in numerous initiatives to assess the quality of routine administrative and surveys data, has led several surveys in different countries, and has lectured on data and information for decision making. A significant part of this work is directly related to health systems evidence and vaccination coverage data. He has been involved in several Cochrane and non-Cochrane systematic reviews and has led initiatives to bridge the gap between research evidence and management and policy making.

Edward Broughton, Ph.D., M.P.H., PT, is director of research and evaluation for the U.S. Agency for International Development (USAID) Applying Science to Strengthen and Improve Systems (ASSIST) Project at University Research Co., LLC (URC), where he leads a portfolio of more than 20 evaluations and cost-effectiveness studies on health care improvement methods in low- and middle-income countries. He has published several research papers in peer-reviewed journals and presented at many international health conferences. He received his Ph.D. in international health from Johns Hopkins University and formerly was adjunct faculty at Columbia University.

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Carmela Cordero, M.D., is an obstetrician-gynecologist with 30 years of experience as a service provider, master trainer, technical advisor, manager, and program leader in both the public and private sectors of reproductive health and family planning programs. She is currently a senior clinical advisor at EngenderHealth, where she leads the Clinical Support Team, a multiple-country group of clinicians providing support to global and country programs and projects. Dr. Cordero is a highly experienced trainer and has worked in more than 37 countries facilitating the introduction and dissemination of new family planning technologies, especially long-acting reversible methods and permanent methods; the development of training manuals, job aides and curricula; the development and implementation of national norms and standards in contraception and reproductive health; and the introduction of maternity care technologies and approaches that improve service quality.

Dr. Cordero is widely recognized for stimulating the development, introduction, and adoption of clinical safety and quality assurance and improvement systems in health care facilities around the world. She has 9 years of experience as a hospital gynecologist and obstetrician in Maternidad Nuestra Señora de la Altagracia, the main maternity care and university hospital in Santo Domingo, Dominican Republic. Dr. Cordero is an active member of the Dominican Society of Obstetrics and Gynecology and of the International Federation of Gynecology and Obstetrics. She is fluent in English, French, and Spanish.

Jishnu Das, Ph.D., is a lead economist in the Development Research Group (Human Development and Public Services Team) at the World Bank and a visiting fellow at the Center for Policy Research, New Delhi. Dr. Das’s work focuses on the delivery of basic services, particularly health and education. He has worked on the quality of health care, mental health, information in health and education markets, child learning and test-scores and the determinants of trust. His work has been published in leading economics, health, and education journals and widely covered in the media and policy forums. In 2011, he was part of the core team on the World Development Report on gender and development. He received the George Bereday Award from the Comparative and International Education Society and the Stockholm Challenge Award for the best information and communications technology project in the public administration category in 2006, and the Research Academy award from the World Bank in 2013.

Michael English, M.B.B.Chir., worked in Kilifi from 1992 on malaria, in the early years of the Kilifi program, and returned to the United Kingdom in 1996 to complete specialist training as a general pediatrician in 1998. He returned to Kilifi in 1999 to work on neonatal illnesses as part of a

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Wellcome Trust Career Development Fellowship while also working as a pediatrician in Kilifi District Hospital. In 2004, after some work at the national level on quality of pediatric care, he moved to Nairobi where he continues to work with the KEMRI Wellcome Trust Research Programme as a Wellcome Trust Senior Research Fellow. He was made Professor of International Child Health in Oxford in 2010. His work has included developing national, evidence-based guidelines for care of severely ill children and newborns, at first in 2005 and then updated in 2010 and 2013. To complement these, Dr. English and colleagues developed the ETAT+ course, adapting the WHO’s ETAT course and expanding its scope to include evidence-based case management of serious illness in the child and newborn periods. The ETAT+ course is now provided with the help of multiple colleagues and the Kenya Paediatric Association with training conducted across Kenya and for Kenyan medical students. Others have taken the course to Rwanda, Somaliland, and Uganda. The Health Services Unit he leads has undertaken long-term studies by a multidisciplinary team on initiating and establishing best practices within rural government hospitals. This has resulted in a Kenyan team working with the support of international collaborators on hospital performance measurement, cost-effectiveness, motivation, task-shifting, and barriers to implementation. More recently, work has started on governance, leadership, human resources for health and knowledge translation. The group is well known for their work on measuring and testing interventions to improve pediatric and neonatal quality of care. Dr. English and the group work closely with the Kenyan ministry of health, and he provides technical advice to the WHO on a range of issues related to child and newborn survival.

James Heiby, M.D., M.P.H., is a medical officer in the USAID Office of Health Systems. Since 1985, Dr. Heiby’s work has focused on adapting modern quality improvement approaches from industrialized countries for use in the health systems of low- and middle-income countries. He has developed and managed a series of 5-year projects, including the current USAID ASSIST Project, which works in more than 20 countries. His work on quality improvement was recognized with the USAID Science and Technology for Development Award and the Distinguished Honor Award, and he has published several papers related to this field. He lectures on quality improvement at the schools of public health of Johns Hopkins, Harvard, George Washington, and Columbia Universities and serves as a reviewer for several journals. Prior to joining USAID, he worked in the Bureau of Epidemiology at the Centers for Disease Control and Prevention (CDC). Dr. Heiby has a degree in medicine from Johns Hopkins and in public health from Harvard and completed clinical training in internal medicine at New York Hospital-Cornell Medical Center.

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Ashish K. Jha, M.D., M.P.H., is director for the Harvard Global Health Institute, K.T. Li Professor of International Health & Health Policy at the Harvard School of Public Health, professor of medicine at Harvard Medical School, and a practicing internal medicine physician at the Veterans Affairs Boston Healthcare System.

Dr. Jha received his M.D. from Harvard Medical School and trained in internal medicine at the University of California, San Francisco, where he also served as chief medical resident. He completed his general medicine fellowship at Brigham and Women’s Hospital and Harvard Medical School and received his M.P.H. from the Harvard School of Public Health.

Dr. Jha’s major research interests lie in improving the quality and costs of health care with a specific focus on the impact of policy efforts. His work has focused on a broad set of issues, including transparency and public reporting of provider performance, financial incentives, health information technology, and leadership, and the roles they play in fixing health care delivery systems.

Edward Kelley, Ph.D., is director for the Department of Service Delivery and Safety at the World Health Organization. In this role, he leads the WHO’s efforts at strengthening the safety, quality, integration, and peoplecenteredness of health services globally and manages the WHO’s work in a wide range of programs, including health services integration and regulation, patient safety and quality, blood safety, injection safety, transplantation, traditional medicine, essential and safe surgery, and emerging areas such as mHealth for health services and genomics. Very recently, Dr. Kelley was asked to lead the Infection Prevention and Safety and the Health System Recovery teams for the WHO’s Ebola response effort.

Prior to joining the WHO, he served as director of the U.S. National Healthcare Reports for the U.S. Department of Health and Human Services in the Agency for Healthcare Research and Quality. These reports track levels and changes in the quality of care for the American health care system at the national and state level, as well as disparities in quality and access across priority populations. Dr. Kelley also directed the 28-country Health Care Quality Indicators (HCQI) Project of the Organisation for Economic Co-operation and Development (OECD). Formerly, Dr. Kelley served as a senior researcher and quality assurance advisor for the USAID-sponsored Quality Assurance Project (QAP) and Partnerships for Health Reform Project Plus (PHRPlus). In these capacities, he worked for 10 years in West and North Africa and Latin America, directing research on the Integrated Management of Childhood Illness in Niger. Prior to this, Dr. Kelley directed the international division of a large U.S.-based hospital consulting firm, the Advisory Board Company. His research focused on patient safety, quality and organization of health services, metrics and measurement in health services, and health systems improvement approaches and policies.

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Niek Klazinga, M.D., Ph.D., is presently the coordinator of the Health Care Quality Indicators (HCQI) project at the OECD in Paris. He combines this work with a professorship in social medicine at the Academic Medical Centre at the University of Amsterdam. Dr. Klazinga has been involved over the past 25 years in numerous health services research projects and policy debates on quality of care and has published widely on the subject. His present commitments include a visiting professorship at the Corvinus University in Budapest, advisor to the WHO/Europe, advisor to the Canadian Institute for Health Informatics, member of the Outcome Framework Technical Advisory Committee of the English Department of Health, member of the advisory committee on Hospital Groups of the Irish Ministry of Health, and member of the board of trustees of the Isala Clinics (Zwolle, a large teaching hospital in the Netherlands) and Arkin (Amsterdam, one of the largest mental health care institutes in the Netherlands). Dr. Klazinga has (co)authored around 200 articles in peer-reviewed journals and to date completed the supervision of 30 Ph.D. trajectories.

Margaret E. Kruk, M.D., M.P.H., is associate professor of global health at the Harvard T.H. Chan School of Public Health. Dr. Kruk’s research emphasizes health care utilization, health financing, quality of care, and population preferences for health services in low-income countries. Dr. Kruk is interested in the development of novel evaluation methods for assessing the effectiveness of complex interventions and health system reforms. She collaborates with governments and academics in several African countries, most recently Ethiopia, Ghana, Liberia, Mozambique, and Tanzania. She has published more than 50 papers in peer-reviewed journals and was a commissioner on the Lancet Global Health 2035 Commission. Prior to joining Harvard, Dr. Kruk was assistant professor of health policy and management at the Columbia University Mailman School of Public Health where she also directed the Global Health Systems, Coverage, and Quality Program. Before that, she was an assistant professor in health management and policy at the University of Michigan School of Public Health and policy advisor for health at the Millennium Project, an advisory body to the United Nations Secretary-General on the Millennium Development Goals. She holds an M.D. degree from McMaster University and an M.P.H. from Harvard University.

Ramanan Laxminarayan, Ph.D., M.P.H., directs the Center for Disease Dynamics, Economics & Policy (CDDEP). He is also a research scholar and lecturer at Princeton University. His research deals with the integration of epidemiological models of infectious diseases and drug resistance into the economic analysis of public health problems. He has worked to improve

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

understanding of drug resistance as a problem of managing a shared global resource. Dr. Laxminarayan has worked with the WHO and the World Bank on evaluating malaria treatment policy, vaccination strategies, the economic burden of tuberculosis, and control of noncommunicable diseases. He has served on a number of advisory committees at the WHO, the CDC, and the IOM. In 2003–2004, he served on the IOM Committee on the Economics of Antimalarial Drugs and subsequently helped create the Affordable Medicines Facility for malaria, a novel financing mechanism for antimalarials. His work has been covered in major media outlets, including the Associated Press, BBC, CNN, the Economist, the LA Times, NBC, NPR, Reuters, Science, Wall Street Journal, and National Journal.

Sheila Leatherman, M.S.W., is a research professor at the UNC Gillings School of Global Public Health. She conducts research and policy analysis internationally focusing on quality of care, health systems reform, methodologies for evaluating the performance of health care systems, and integrating microfinance and community health interventions. She was elected to the U.S. National Academy of Sciences in 2002 as a member of the IOM and made an Honorary Fellow of the Royal College of Physicians (2006).

In the international field of health care quality and health systems strengthening, Ms. Leatherman worked from 1997–2008 as an independent evaluator of the impact of government reforms on quality of care in the National Health Service of the United Kingdom (resulting in three books). In 2007, she was awarded the honor of Commander of the British Empire (CBE) by Queen Elizabeth for her work over the past decade in the National Health Service. In the United States, she has authored a series of books on quality of health care: general (2002), child and adolescent health (2004), Medicare population (2005). She co-authored the first national report for Canada on quality, commissioned by the Canadian Health Services Research Foundation, which was published in 2010. She works with multiple low-, middle-, and upper-income countries advising and assisting in the development of national quality agendas.

Her second area of research and practice is in the emerging field of integrating microfinance and income generation with community health interventions for poverty reduction and health promotion; projects have been conducted in Benin, Bolivia, Burkina Faso, Cambodia, India, Nigeria, Peru, the Philippines, and Tanzania.

She has a broad background in health care management in state and federal health agencies, as chief executive of a health maintenance organization (HMO), and as a senior executive of United Health Group in the United States, where she founded and directed a research center for more than 10 years.

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

M. Rashad Massoud, M.D., M.P.H., FACP, is a physician and public health specialist internationally recognized for his leadership in global health care improvement. He is the director of the USAID ASSIST Project. He is senior vice president of the Quality and Performance Institute at URC, leading URC’s quality improvement efforts in more than 30 countries, applying improvement science to deliver better results in global health priority areas. He has a proven record of strong leadership and management.

Previously, he was senior vice president at IHI in Cambridge, Massachusetts, responsible for its Strategic Partners—IHI’s key customers working on innovation, transformation, and large-scale spread. Dr. Massoud pioneered the application of collaborative improvement methodology in several low- and middle-income countries. He helped develop the WHO strategy for design and scale-up of antiretroviral therapy to meet the 3×5 target and large-scale improvement in the Russian Federation. He founded and, for several years, led the Palestinian health care quality improvement effort. He was a founding member and chairman of the Quality Management Program for Health Care Organizations in the Middle East and North Africa, which helped improve health care in five participating Middle East countries. He has worked on health care quality improvement for the Harvard Institute for International Development and the Palestine Council of Health.

Kedar Mate, M.D., is an internal medicine physician and an assistant professor of medicine at Weill Cornell Medical College and a research fellow at Harvard Medical School’s Division of Global Health Equity. In addition, he serves as the senior vice president for innovation at IHI and the regional senior vice president for the Middle East and Asia-Pacific. Previously, he worked with Partners In Health, served as a special assistant to the director of the HIV/AIDS Department at the WHO, and led IHI’s national program in South Africa.

In addition to his clinical expertise in hospital-based medicine, Dr. Mate has developed broad expertise in health systems improvement, innovation, and implementation science. He advises initiatives in multiple countries on developing and applying novel strategies to strengthen health systems to improve delivery of critical health services. In his leadership role at IHI, Dr. Mate has overseen the developments of innovative new systems designs to implement high-quality, low-cost health care both in the United States and in international settings.

Dr. Mate has published numerous peer-reviewed articles, book chapters, and white papers and delivered keynote speeches in forums all over the world. He teaches undergraduate and graduate-level courses in Haiti, New York, South Africa, and Tanzania. He graduated from Brown University with a degree in American history and from Harvard Medical School with

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

his medical degree. He trained in internal medicine at the Brigham and Women’s Hospital in Boston.

Nachiket Mor, M.B.A., Ph.D., is the chairman of the board of CARE India, a board member of the Reserve Bank of India, and a board member of CRISIL. He has a background in finance and economics with a specific interest in financial access and health care. Dr. Mor worked with ICICI Bank, India’s second largest bank, from 1987 to 2007 and was a member of its board of directors from 2001 to 2007. From 2007 to 2011, he served as the founding president of the ICICI Foundation for Inclusive Growth and, during this period, was also the chair of the Governing Council of IFMR Trust and board chair of FINO, both leading participants in the field of financial inclusion in India. While at ICICI, he also served as a board member of Wipro for 5 years and board chair of the Fixed Income Money Market and Derivatives Association of India for 2 years. During 2011–2012, he served as a member of the High Level Expert Group on Universal Health Coverage for India appointed by the Planning Commission of India and, during 2012–2013, as a member of the health subcommittee of the National Advisory Council of the government of India. Dr. Mor is currently also a member of the board of directors of the IKP Centre for Technologies in Public Health and Sughavazhvu Healthcare. Dr. Mor is a Yale World Fellow, has a Ph.D. in economics from the University of Pennsylvania with a specialization in finance from the Wharton School, an M.B.A. from the Indian Institute of Management, Ahmadabad, and an undergraduate degree in physics from the Mumbai University.

Dinesh Nair, M.B.B.S., AFIH, M.H.A., is a core member of the Results Based Financing (RBF) team at the Health, Nutrition and Population (HNP) Global Practice in the World Bank. His main areas of work include providing operational support to countries for the implementation of RBF and drawing together lessons from implementation, especially building the knowledge base for RBF. As a senior health specialist in the Bank, Dr. Nair brings a wide range of experiences from working as a primary care physician in a tribal coal mining area in Central India to leading some of the Bank’s pioneering work in Africa. Dr. Nair has been the technical quality adviser for several West African countries and team leader of three of Nigeria’s large health projects: Results Based Financing Project, Malaria Control Project, and the Polio Eradication Project. He has earlier worked with the World Bank South Asia HNP team, leading the multi-donorfinanced Bangladesh health sector–wide program (Bangladesh HNPSP) and coordinating for the human development team in Bangladesh.

Prior to joining the World Bank, Dr. Nair was a health adviser with DFID, the United Kingdom’s aid program, covering India and then

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Bangladesh. He has rich experience in working with the nongovernment and the public sectors in India. Dr. Nair has a master’s degree in health administration from the Tata Institute of Social Sciences, India, and graduated in medicine from Calcutta, India. He has had higher training in industrial health and epidemiology and surveillance.

Edgar Necochea, M.D., M.P.H., is the director for health systems development at Jhpiego. He has more than 20 years of experience in health programs and services management in developing countries, with a special focus on clinical services quality management. He co-developed the Standards-Based Management and Recognition (SBM-R) approach for performance and quality improvement in health service delivery and supported its implementation and scale-up in many countries of Africa, Asia, and Latin America. Dr. Necochea also works on health systems and human capacity development, including the elaboration of a manual for the systemic management of human resources for health, the development of human resources for health information systems, performance support systems, leadership, deployment and incentives, and workplace safety and health.

Alexander Rowe, M.D., M.P.H., is a medical epidemiologist with the Malaria Branch of the CDC. He received an M.D. from Cornell University and an M.P.H. from Emory University. He has worked at the CDC since 1994 in several areas: the chronic diseases center, an international child survival unit, and malaria. His key interests include improving health worker performance in developing countries (for all health conditions—not just malaria), strengthening health systems, monitoring and evaluation methods, and systematic reviews. He is the author or co-author of more than 50 scientific publications.

Enrique Ruelas, M.D., M.H.Sc., M.P.A., is a physician trained in public and health administration in Mexico and in Canada. He has accumulated extensive experience in academic, consulting, government, and philanthropic organizations. He was the dean of the National School of Public Health of Mexico; program director of the W.K. Kellogg Foundation for Latin America; founding president and CEO of QualiMed (the leading consulting firm on quality improvement in Latin America); vice minister of health; and secretary of the General Health Council of Mexico (a position similar to Surgeon General in the United States).

As vice minister of health, he was responsible for the design and conduction of the first national strategy for quality improvement in health care in Mexico, as a component of a major health reform. As secretary of the General Health Council, he chaired the Mexican Commission on

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Accreditation of Health Care Facilities. He was founding president of the Mexican Society for Quality in Health Care; president of the Mexican Hospital Association; and president of ISQua. He was also president of the Latin American Society for Quality in Health Care and president of the National Academy of Medicine of Mexico, the most prestigious medical organization in this country. He has published extensively on quality in health care and health systems and has lectured on these topics in more than 20 countries.

He is now immediate past-president of the National Academy of Medicine of Mexico; a member of the board of directors and senior fellow of IHI; and professor and director of public policy and health systems of the Monterrey Institute of Technology and Higher Education, a leading private university in Mexico.

Nynke van den Broek, Ph.D., FRCOG, DFFP, DTM&H, is a professor in maternal and newborn health at the Liverpool School of Tropical Medicine (LSTM). She is a recognized international expert in global maternal and newborn health. At LSTM, she established and leads the Centre for Maternal and Newborn Health (CMNH), a WHO Collaborating Centre. Dr. van den Broek has designed and conducted large population-based randomized controlled trials of single interventions for improved maternal and newborn outcomes. She has used this experience to develop complex packages of interventions and to design and conduct operational research programs in multi-country settings in both Asia and sub-Saharan Africa. Impact has been ascertained through the development and application of new monitoring and evaluation frameworks and indicators to measure quality of care and maternal morbidity. Dr. van den Broek enjoys the challenge of bringing the discipline of good research methodology to the planning and evaluation of complex development programs that aim to strengthen health systems where this is expected to directly benefit maternal and newborn health.

Paul R. vanOstenberg, D.D.S., M.S., serves as the senior advisor for global growth and innovation for the Joint Commission Enterprise, including Joint Commission International (JCI). Until January 2014, he was vice president for international accreditation, standards, and measurement. Prior to returning to the JCI headquarters in November 2007, he served as the first managing director for the JCI Asia-Pacific office in Singapore and as the first managing director for the JCI European office. Dr. vanOstenberg was appointed the first executive director of international accreditation in 1998 and charged with the development of international standards and survey methods and the promotion of accreditation around the world. At that time, he was director of the Department of Standards at the Joint Commission USA.

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×

Dr. vanOstenberg earned a B.A. from the University of South Florida (Tampa). He also received a D.D.S. (doctor of dental surgery) from the Medical College of Virginia (Richmond) and an M.S. (master in gerontology and health administration) from the Virginia Commonwealth University (Richmond).

Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 95
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 96
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 97
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 98
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 99
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 100
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 101
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 102
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 103
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 104
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 105
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 106
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 107
Suggested Citation:"Appendix B: Participant Biographies." National Academies of Sciences, Engineering, and Medicine. 2015. Improving Quality of Care in Low- and Middle-Income Countries: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/21736.
×
Page 108
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Quality of care is a priority for U.S. Agency for International Development (USAID). The agency's missions abroad and their host country partners work in quality improvement, but a lack of evidence about the best ways to facilitate such improvements has constrained their informed selection of interventions. Six different methods - accreditation, COPE, improvement collaborative, standards-based management and recognitions (SBM-R), supervision, and clinical in-service training - currently make up the majority of this investment for USAID missions. As their already substantial investment in quality grows, there is demand for more scientific evidence on how to reliably improve quality of care in poor countries. USAID missions, and many other organizations spending on quality improvement, would welcome more information about how different strategies work to improve quality, when and where certain tools are most effective, and the best ways to measure success and shortcomings.

To gain a better understanding of the evidence supporting different quality improvement tools and clarity on how they would help advance the global quality improvement agenda, the Institute of Medicine convened a 2-day workshop in January 2015. The workshop's goal was to illuminate these different methods, discussing their pros and cons. This workshop summary is a description of the presentations and discussions.

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