Guidebook on Best Practices for Airport Cybersecurity (2015)

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89 Airport Systems A P P E N D I X B Following is a categorized list of the types of systems often found at airports. Type Name Administration Systems Airport Revenue Management Airport Staff Rostering Asset Inventory Management System Audio Management Systems Cable Locations and Asset Management CNN News TV Monitor Database Management Systems Documentation Management Systems Drawings Management Systems E-Commerce Website for Airport and Tenants E-Mail Management Systems Enterprise Content Management System (ECMS) Financial Assets Financial Management System Graphics/Photos Management Systems Human Resources Management System Insurances and Benefits Management Intellectual Property Assets IT Assets Library and Regulation Management Meeting Management (Events Scheduling) Noise Monitoring Systems Payroll Procurement Management System Property Management System Public Addressing Recruitment Management Systems Space & Lease Management System Spatial Database Staff Records Management Tenant Relations – Billing Administration Tenant Relations – Business Services (continued on next page)

90 Guidebook on Best Practices for Airport Cybersecurity Type Name Administration Systems (Continued) Tenant Relations – Point of Sale & Revenue Management Systems Tenant Relations – Product Catalog Management Tenant Relations – Product Provisioning Time and Attendance Tourism and Hotel Information Video Management Systems Airline & Airside Operations Systems Advertising Information Display Systems Aircraft Refueling Systems Aircraft Servicing Airfield Lighting Control System Airline Gateway Server Systems Airport Operational Database (AODB) Apron and Air Bridge Operation Baggage Carousel Management System Baggage Handling Systems (BHS) Baggage Information Display Systems (BIDS) Baggage Reconciliation System Baggage Sortation System Baggage Tracking System Cargo Processing Systems Common Language Facility (CLF – translations for Ground Handlers’ scripts) Common Use Passenger Processing Systems (CUPPS) Common Use Self-Service (CUSS) Kiosks Common Use Terminal Equipment (CUTE) Daily Operations Log and Emergency Checklists De-icing Systems Departure Control Systems (DCS) Electronic Visual Information Display Systems (EVIDS) FAA Air Traffic Control & Navigational Aids & Approach Lighting Systems Flight Information Display Systems (FIDS) Flight Tracking Systems Gate Information Display System (GIDS) Gate Management System Local DCS & Weight and Balance Meteorological Information Noise Monitoring Systems Parking Information Display Systems Passenger Check-in and Boarding Passenger Loading Bridge Systems Ramp Information Display Systems (RIDS) Resource Management System (RMS) Tenant Relations – Contract/Lease Administration Tenant Relations – Electronic Bill Payment

Airport Systems 91 Type Name Airline & Airside Operations Systems (Continued) Tug Drive Information System ULD & LD3 – Unit Load Device Tracking Visual Docking Guidance System Visual Paging & Emergency Display Systems Visual Passenger Information Systems Wayfinding Information Display Systems Weather Tracking Systems (AWOS) Cloud-Based Services Our Applications in the Cloud Our Data in the Cloud Development Systems Airspace & NAVAID Obstruction Management System Certification Laboratory (for applications and hardware under consideration) Circulation Flow Analysis & Simulation System Computer Aided Design & Drafting (CADD) Drawing Management System Environmental Management System Geographic Information System (GIS) Marketing Marketing – Advertising Decision-Making Systems Marketing – Business Intelligence Support Marketing – Community Outreach Support Marketing – Passenger Outreach Support Marketing – Tenant Outreach Support Pavement Management System Project Management System Three-Dimensional Visualization System Employee Devices Employee Handheld Devices Employee Workstations Facilities & Maintenance Systems Air Bridge Maintenance Airport Vehicle Maintenance Building Control Systems Computerized Maintenance Management System (CMMS) Electric Power Elevators Energy Management Escalators HVAC Light Rail Lighting Runway Lighting Runway Monitoring System Self-Service Kiosks (CUSS) Ticket Counter Management System Transportation Information (continued on next page)

92 Guidebook on Best Practices for Airport Cybersecurity Type Name Facilities & Maintenance Systems (Continued) Turnstiles Utilities Metering Systems Vehicle Parking Access Maintenance Waste Burning Management Waste Management IT & Communications Systems ACARS Messaging AFTN Messaging (including FAA & ATC) Cable Management System Cellular Telephone Communication Systems Data Center and Associated Hardware Ethernet Extranet FAA Messaging Gateways IATA Messaging (Type-B) Integrated 800 MHz Trunked Radio, Land Mobile Radio, TETRA, etc. Interfaces to IT Help Desk Internet Intranet Local Area Network (LAN) Master Clock Multi-frequency Antennae Network Security Management Network Systems Passive Infrastructure Premises Distribution (Wiring & Backbone) Systems Private Branch Exchange (PBX) Telephone Radio Spectrum Management Systems Virtual Private Networks (VPN) VoIP Telephone VoWiFi Telephone Web Gateways Wide Area Network (WAN) Wi-Fi Wireless Access Points Maintenance and Construction Management Material Management Moving Walkways People Mover Systems Sewage Processing Signage Management System Storm Water Run-off Supervisory Control and Data Acquisition (SCADA)

Airport Systems 93 Landside Operations Systems Airport Landside Operations Systems Control Center Automated Vehicle Identification (AVI) Electronic Parking Toll (e.g., E-Pass) Fuel Chargebacks Fuel Management Fuel Reordering and Monitoring of Fuel Levels License Tag Identification System Lightning Detection Systems Parking Revenue Control Parking Space Management System Type Name Parking Systems Surface Vehicle Monitoring System Taxi Dispatch System Safety & Security Systems Access Control Access Control Systems APIS – for inbound, international flights Badging Systems Baggage Screening Systems – EDS Biometrics Systems Camera Systems Closed Circuit Television (CCTV) Command & Control Center Systems Computer Aided Dispatch (CAD) Customs/Immigration e911 Emergency Response System Fire Fighting & Alarm Systems In-Line Explosives Detection Systems (EDS) Mobile Command Post Systems Natural Disaster Operation Passenger Screening Systems Perimeter Intrusion Detection Systems (PIDS) Perimeter Security Screening Systems (Passenger Carry-on Baggage) US Visit Systems Video Surveillance Voice Communications Tenant Systems Automatic Teller Machines Point-of-Sales Machines Tenant Point-of-Sale Devices Source: Airport Consultants Council (2012); results from survey conducted for this project.