National Academies Press: OpenBook

Airport Terminal Incident Response Planning (2014)

Chapter: Chapter 8 - Introducing the Tool

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Page 32
Suggested Citation:"Chapter 8 - Introducing the Tool." National Academies of Sciences, Engineering, and Medicine. 2014. Airport Terminal Incident Response Planning. Washington, DC: The National Academies Press. doi: 10.17226/22333.
Page 32
Page 33
Suggested Citation:"Chapter 8 - Introducing the Tool." National Academies of Sciences, Engineering, and Medicine. 2014. Airport Terminal Incident Response Planning. Washington, DC: The National Academies Press. doi: 10.17226/22333.
Page 33

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32 The TIRP tool generates terminal evacuation and SIP plans for any of the nine highest-priority incident types (see Table 3). It can also create plans for any of the other incidents identified in this research project by association with one of the nine base incident types (see Table 6). In addition to evacuation plans and SIP plans, the tool generates a repopulation plan to return the terminal to full operation after an evacuation or SIP event. The TIRPs generated using the tool can be used as stand-alone plans, as stand-alone plans refer- enced in the AEP, as AEP sections, or as additions to incident-specific annexes in AEPs. TIRPs or portions of TIRPs may also be used in airport customer service manuals. Table 7 shows the accept- able ways that the resulting TIRPs may be incorporated into airport emergency, contingency, and business continuity plans. What the TIRP Tool Can Do The TIRP tool is a Microsoft Excel spreadsheet with macros that receives inputs from the user, links them to appropriate plan text elements, calls for further detailed input as required, and produces a draft TIRP in Microsoft Word format that can easily be revised and shared with personnel responsible for responding to disruptive incidents in airport terminals. Inputs Users enter specific data regarding airport characteristics, contacts, and existing plans (e.g., AEPs or airport security plans) by filling in an initial incident checklist along with a series of sim- ple Microsoft Excel data input forms. The forms use yes-or-no and fill-in-the-blank questions to select or deselect pertinent sections. Input forms allow the airport to insert maps, photos, or other graphics to display features such as evacuation areas, pathways, or the location of emer- gency equipment. These custom input methods create a TIRP tailored to the airport’s specific physical configuration and risk profile. Processing Within the Tool The heart of the tool is a Microsoft Excel spreadsheet that uses macros to select critical path- ways, select pertinent text elements, and logically organize the elements of the plan into chapters. Outputs The tool’s final macro converts the Microsoft Excel output into a TIRP as a Microsoft Word document that can be edited and further customized by the user. This document consists of separate chapters for SIP, evacuation, repopulation, and highest-impact incident types included C H A P T E R 8 Introducing the Tool

Introducing the Tool 33 via the initial incident checklist. Additional chapters may be added to the plan by copying and editing the most related chapter and locally customizing it for other incident types (e.g., bag- gage system failure or air traffic control delays). Further guidance for selecting similar chapters is provided in the taxonomy of incident types in Table 6. Each chapter of the plan produced by the tool includes a checklist for all actions required by the plan. Appendix C is a pre-populated TIRP tool and the subsequent outputted sample TIRP pro- vided by Savannah/Hilton Head International Airport. At the user’s discretion, the tool can also develop an appendix listing all related contact and coordination information. While this appendix may be useful when responding to incidents, it is not meant to replace contact lists required in the AEP, airport security plan, or other primary documents. What the TIRP Tool Cannot Do The tool does not include a logical process for making the initial decision to activate an evacu- ation or SIP plan. This decision is best made by a designated airport authority with direct under- standing of the unique nature of both the airport and the incident. Users activate the TIRP when the decision to evacuate or shelter in place has been made or is obvious to airport or tenant employees in the terminal. The latter case often occurs with no-notice incidents. The tool is not designed for direct incorporation into an airport’s command, control, and com- munications system or for incorporation into a web-based coordination system. It is designed as a stand-alone program for generating TIRPs. The tool does not generate automatic updates. However, users can easily and quickly update TIRPs via user-friendly input forms and robust internal processing capability. The tool does not generate training plans or drill and exercise scenarios. However, the TIRPs are highly suitable for use as training materials. Directions for Using the Tool A separate user’s guide for the tool provides clear, comprehensive directions to guide managers through the process of generating TIRPs. The guide also explains how any airport-specific or terminal-specific plan produced by the tool can be further customized by using the inci- dent taxonomy table to select the most closely related chapter to customize using Microsoft Word (see Table 6). The user’s guide is included in Appendix F.

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TRB’s Airport Cooperative Research Program (ACRP) Report 112: Airport Terminal Incident Response Planning summarizes the development and use of a tool that creates and maintains integrated incident response plans that address hazards in and around airport terminals.

The Airport Terminal Incident Response Plan (TIRP) tool, available on the CD-ROM that accompanies the report, assists in the development of a response plan to help mitigate the impact of events on terminal users. In addition to the TIRP tool, the report contains a user’s guide that provides a step-by-step process of generating incident response plans.

The report also contains an output example that demonstrates completed terminal incident response plans using the TIRP tool. The CD-ROM is also available for download from TRB’s website as an ISO image. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided below.

Help on Burning an .ISO CD-ROM Image

Download the .ISO CD-ROM Image

(Warning: This is a large file and may take some time to download using a high-speed connection.)

CD-ROM Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.

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