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34 This research study and the resulting tool provide an avenue for airports to generate plans focusing on terminal evacuations, SIP, and repopulation for incidents that disrupt normal operations in airport passenger terminals. The tool does not generate a plan that duplicates an airportâs other essential plans such as the AEP or airport security plan. Rather, the tool specifies where within existing plans a TIRP can pro- vide additional guidance for managing passenger terminals. The TIRPs generated using the tool can be used as AEP sections, as additions to incident-specific annexes in AEPs, or as stand-alone plans referenced in AEPs. They may also be used in airport customer service manuals. This report documents the research and analytical process that identified the essential elements of effective responses to the nine highest-priority types of incidents. The main research elements were a review of professional and popular literature to determine the frequency and consequences of 46 different types of terminal incidents along with a detailed review of key plans and procedural documents obtained from 43 airports of all types and sizes. The primary analytical technique used was process mapping, by which the essential actions for each of the nine highest-impact incident types were identified. Data from the research and process mapping were used to create the TIRP tool, a Microsoft Excel spreadsheet with macros that uses forms to accept data input from air- port users, calls up appropriate blocks of text and variables, and generates TIRPs for that specific airport or terminal. The TIRP tool is robust, flexible, and easy to use, and it produces realistic, actionable response plans. C H A P T E R 9 Summary