Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers (2013)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

TCRP A-33A Final Report 37 REFERENCES Abdullah, Rayan and Hübner, Roger. Pictograms, Icons & Signs: A Guide to Information Graphics. 2006. Thames & Hudson Ltd, London, and Thames & Hudson Inc., New York. About Symbols. Hablamos Juntos, SEGD. Accessed December 2011. Online: http://www.hablamosjuntos.org America National Standards Institute (ANSI). “Standards Activities Overview.” Accessed July 2012. Online at http://www.ansi.org/standards_activities/overview/overview.aspx?menuid=3 Balog, John. Boyd, A. and Caton, J. The Public Transportation System Security and Emergency Preparedness Planning Guide. 2003. U.S. Department of Transportation Federal Transit Administration. Washington, D.C. Federal Emergency Management Agency (FEMA). “Flood Safety.” 2008. Accessed January 2012. Online at http://www.floodsafey.gov. Galea, Ed, Ph.D., “Investigating the Impact of Culture on Evacuation Response Phase Behavior – The Project BeSeCu Evacuation Experiments.” CMS Press Publications, University of Greenwich, U.K. Galea, Ed, Ph.D., “What your brain does in emergencies.” Interview in Guardian 16 March 2010. http://www.guardian.co.uk/education/so10/mar/16/disaster-planning Groce, Margaret. “An Introduction to Travel Training.” Travel Training for Youth with Disabilities. National Dissemination Center for Children with Disabilities. 1996. Harding, J., et. al. Wayfinding and Signing Guidelines for Airport Terminals and Landside. Airport Cooperative Research Program (ACRP Report 52). 2011. Transportation Research Board. Washington, D.C. International Organization for Standardization (ISO). ISO 22727:2007 Graphic Symbols; 7001:2007 Graphic Symbols. Accessed January-April 2012. Online: http://www.iso.org/iso/home.html King County (Wash.) Emergency Services Network (ESN). 2011. Accessed January 2012. Online: http://metro.kingcounty.gov/up/rr/emergency/ National Oceanic and Atmospheric Administration (NOAA), Office of Climate, Water, and Weather Services. Hydrology Services. “Turn Around Don’t Drown.” 2008. Accessed January 2012. Online: http://www.nws.noaa.gov/os/water/tadd/tadd-intro.shtml National Oceanic and Atmospheric Administration (NOAA). National Weather Service Forecast Office. “Turn Around Don’t Drown.” 2008. Quad Cities, Iowa and Illinois. Accessed January 2012. Online: http://www.crh.noaa.gov/dvn/?n=floodsafety_tadd

TCRP A-33A Final Report 38 Perry, John. “Knowing how to research and design graphic symbols, ISO Bulletin (now titled ISO Focus) Accessed July 1, 2012. Online: http://www.icograda.org/feature/current/articles167.htm Report of Findings/Dispensing Site Pictogram Research. The Centers of Disease Control and Prevention Division of Strategic National Stockpile, 2006. Workbook. Ting-Ju, Lin. “A preliminary study of learnable pictogram languages.” Presented at Design Research Society International Conference in Lisbon. 2006. Universal Symbols in Health Care Workbook. Hablamos Juntos, SEGD. Accessed December 2011. Online: http://www.hablamosjuntos.org