National Academies Press: OpenBook

Improving ADA Complementary Paratransit Demand Estimation (2007)

Chapter: Appendix B - Representative System Data

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Page 85
Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Page 90
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
×
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Page 92
Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
×
Page 92
Page 93
Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
×
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Suggested Citation:"Appendix B - Representative System Data." National Academies of Sciences, Engineering, and Medicine. 2007. Improving ADA Complementary Paratransit Demand Estimation. Washington, DC: The National Academies Press. doi: 10.17226/23146.
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Page 94

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68 A P P E N D I X B Representative System Data

Representative System Data 69 Representative System System Abbreviation Fiscal Year Total ADA paratransit trips Trips per capita 1.863051642004BFTBen Franklin Transit 0.29113272005BTBlacksburg Transit Capital Area Transportation Authority CATA 2005 297493 1.34 Central Contra Costa Transit Authority CCCTA 2005 154315 0.37 Central New York Regional Transportation Authority CNYRTA 2005 45,465 0.10 1.67103,3002004LinkLink Transit 0.27580,3632005DARTDallas Area Rapid Transit Eastern Contra Costa Transit Authority(Tri-Delta Transit) ECCTA 2005 104,090 0.53 Fort Worth Transportation Authority FWTA 2005 288,663 0.52 0.36169,5432004FAXFresno Area Express Hillsborough Area Regional Transit HART 2005 49,211 0.08 1.42102,8662005JAUNTJAUNT, Inc. 0.641,062,0922004KingKing County Metro Transit 0.2552,49952005LTDLane Transit District Merrimack Valley Regional Transit Authority MVRTA 2005 35,433 0.15 0.47182,6572005TulsaMetropolitan Tulsa Transit Author 0.503,982,8922004NYCNew York City Transit Authority Orange County Transportation Authority OCTA 2005 1,156,387 0.41 0.6512,7002005OTAOttumwa Transit Authority 0.42572,1142005PAACPort Authority of Allegheny County 0.23493,3462004RTDRegional Transportation District Rhode Island Public Transit Authority RIPTA 2005 222,382 0.25 0.40281,3982005SMCTDSan Mateo County Transit District Southwest Ohio Regional Transit Authority SORTA 2004 245,455 0.39 0.851,026,1542005TriMetPortland TriMet 0.30502,3412004UTAUtah Transit Authority Santa Clara Valley Transportation Authority SCVTA 2005 912,668 0.54 1.39138,0902004WTAWhatcom Transportation Authority Average 467,514 0.59 System Identification and ADA Paratransit Trips

70 Improving ADA Complementary Paratransit Demand Estimation System Abbreviation Total certified rider trips ADA Agency Trips Non-ADA Agency Trips Non-ADA Taxi trips Non-ADA Senior trips Other non- ADA trips Total Non- ADA Trips BFT 71,778 0 0 0 0 0 BT 11,131 0 0 CATA 279,224 45,897 0 0 14,681 36,553 51,234 CCCTA 141,507 26,887 0 0 CNYRTA 42,953 18,876 14,832 1,089 23,065 38,986 Link 101,000 0 0 0 0 0 DART 0 0 0 0 0 ECCTA 95,546 20,436 0 20,818 20,818 FWTA 271,343 0 0 FAX 0 0 0 0 HART 42,075 0 0 JAUNT 99,005 32,062 92,223 82,395 82,395 King 957,666 1,562 0 50,314 0 117,004 167,318 LTD 48,077 9,147 37,191 7,672 7,672 MVRTA 34,733 7,750 0 0 14,993 8,991 23,984 Tulsa 182,042 0 0 NYC 2,877,476 0 0 OCTA 764,000 41,255 0 0 0 0 OTA 2,860 0 0 0 34,100 34,100 PAAC 528,716 1,137,128 0 524,642 524,642 RTD 0 49,000 49,000 RIPTA 198,556 492,920 0 0 0 SMCTD 44,091 0 0 0 0 0 SORTA 225,395 77,302 28,649 0 0 13,227 13,227 TriMet 815,792 210,362 673,524 0 0 0 0 UTA 467,909 0 0 SCVTA 739,331 0 0 WTA 126,942 0 5,950 0 5,950 Average 394,591 101,087 93,399 7,498 35,564 21,022 36,405 Paratransit Trip Detail

Representative System Data 71 System Abbreviation Fare structure description Total fare revenue Fare per Trip Base Fare $0.75$0.36$110,294$.75 per trip. 10-Ride tickets $3.50BFT BT $.50 per one-way trip, $8 monthly pass. Both = fixed $0.50$0.24$2,700route $2.00$1.40$416,000$2.00 per one-way tripCATA $3.00$2.58$398,112$3.00CCCTA CNYRTA Base Fare: $1.25 Highest Fare: $2.25 (base plus $1.25$4.35$197,938suburban zone extension fares) $0.50$0.39$40,644$0.50 one zone, $1.00 two zonesLink $2.50$2.78$1,614,844$2.50 per tripDART $2.00$1.39$144,561$2.00 per tripECCTA $2.50$2.55$735,145$2.50FWTA FAX $.75 exact fare, monthly pass $25.00. Children under 6 $0.75$0.65$110,294(limit 4) Free HART Fare based on the number of buses the trip would take on fixed route - $2.60, $3.90 or max $5.20 $115,000 $2.34 $2.60 $1.50$1.50$154,241$1.50JAUNT $0.75$0.18$196,126$.75 for any one way rideKing $2.50$1.91$100,2182.50 per one-way tripLTD $2.00$2.80$99,336$2.00 per trip.MVRTA Tulsa $2.00 per trip. LIFT customers can ride Fixed Route for $2.00$2.29$419,043$.60 $2.00$1.48$5,903.677$2.00 per person, per tripNYC OCTA $2.25 per passenger per trip. (beginning January 1 2005) $3,570,694 $3.09 $2.25 $2.00$1.97$25,000$2.00 per ride.OTA PAAC $1.75 minimum one way fare - other fares distance $1.75$2.23$1,273,000based. $3.00$1.84$907,991RTD RIPTA $2.50 from July to February; $3.00 from March to June $411,321 $1.85 $2.50 SMCTD $2.00 standard fare, $1.00 lifeline fare assistance. (Fares $2.00$1.65$463,850have since increased.) SORTA .75 cents - Weekends and Holidays, Zone 1 $1 Zone 2 $1.50 - Weekdays. As of Feb 1, companions not permitted on non-ADA trips. $285,935 $1.16 $0.75 TriMet $1.45 cash, $14.50 10-ticket book, monthly pass = $38. Jan 2006, fare increase of $.15 will be implemented. $747,073 $0.73 $1.45 UTA $2.00 for one way trip, with monthly Paratransit Pass, and Trip Coupon book, Disabled Pass for Free trip on Fixed Route $1,527,829 $3.04 $2.00 SCVTA $3.50 for Standard Paratransit trip;$7.00 for open/will call return; $17.50 for Second Vehicle for missed return trip; $14.00 for same-day trip; $7.00 surcharge beyond ADA $3.50$2.77$2,527,032area. WTA $0.50/ride cash, $7 monthly pass, $20 quarterly pass, 85+ $0.50$0.42$57,448years of age ride free. $1.81$1.78Average Fares Twice the cost of fixed-route services

72 Improving ADA Complementary Paratransit Demand Estimation System Abbreviation Effective Window for On-time Pick-ups Percent On-time Pick-ups Track dropoffs? Avg Time on Hold 0:01:00*Yes98%40BFT No85%20BT 0:03:00Yes90%10CATA 0:00:30*No97%40CCCTA CNYRTA 25 98% No 0:01:12 0:00:30No94%20Link 0:01:10No90%20DART 0:00:39No80%20ECCTA 0:01:16*No88%30FWTA No88%35FAX 0:01:30No96%60HART 0:01:00*Yes82%25JAUNT 0:00:28No91%30King Yes90%20LTD 0:01:30No98%30MVRTA 0:00:21No95%30Tulsa 0:00:15No94%30NYC 0:01:07No94%20OCTA No95%30OTA 0:00:20No95%30PAAC 0:01:30No97%45RTD 0:01:30Yes92%30RIPTA 0:01:00No88%40SMCTD 0:01:59Yes95%30SORTA 0:01:15Yes92%30TriMet 0:02:00*No88%40UTA 0:01:29No99%40SCVTA 0:00:39No92%30WTA Average 30 92% 25% Yes 0:01:08 *Rough estimate by transit agency staff. Service Quality

Representative System Data 73 System Abbreviation Percent of Applicants Tested Percent Fully Eligible Percent Conditionally Eligible Percent not Eligible Conditional Trip Screening BFT 0% 99% 0% 2% No BT 0% 45% 50% 5% No CATA 0% 94% 0% 6% No CCCTA 7% 30% 68% 2% No CNYRTA 0% 13% 79% 8% Yes Link 90% 71% 26% 3% Yes DART 100% 23% 66% 11% No ECCTA 15% 85% 0% 15% No FWTA 33% 100% 0% 0% No FAX 0% 98% 0% 2% No HART 100% 45% 53% 2% Yes JAUNT 100% 100% 0% 0% No King 47% 84% 14% 2% Yes LTD 80% 72% 28% 1% Yes MVRTA 0% 86% 10% 4% Yes Tulsa 100% 95% 3% 2% Yes NYC 51% 58% 27% 11% No OCTA 55% 43% 23% 7% Yes OTA 0% 100% 0% 1% No PAAC 100% 53% 36% 11% Yes RTD 100% 83% 4% 4% No RIPTA 0% 85% 12% 3% Yes SMCTD 100% 79% 10% 2% Yes SORTA 100% 63% 22% 15% Yes TriMet 2% 78% 13% 9% No UTA 100% 54% 26% 3% Yes SCVTA 100% 90% 7% 3% No WTA 70% 87% 11% 2% No Average 52% 72% 21% 5% 43% Yes Eligibility

74 Improving ADA Complementary Paratransit Demand Estimation CNYRTA Environmental (cold, heat, darkness, bright sun, snow, rain, humidity) Walking distances to/from fixed route Physical barriers (11 categories) Link Seasonal (typically November 15 to March 15) Night blindness and heat sensitivity (not a lot of these) Locational (e.g., except specific trips--very few in 2004) HART Trips requiring one or more transfers via fixed route Barriers in the path of pedestrian travel Conditional trips from dusk to dawn have been provided to individuals with low vision King Seasonal (extreme cold, extreme heat, hours of darkness, periods of bright light, snow) Terrain (path of travel) - only if completed eligibility after Nov. 2005 and trip is made at least once per week. • Uneven terrain • Lack of curb cuts • Complex traffic crossings • Incline over 8% • Distance in blocks Non-accessible bus zone Trip requires a bus transfer LTD If power mobility device is not available Rider’s destination is more than X number of blocks from the fixed route Icy or snowy conditions After dark Temperatures are below or above a certain level Intermittent disability (a few people) Specific frequent destinations for which the rider is eligible MVRTA No curb cuts available at an origin and/or destination Ice, snow, heavy rain (i.e., winter months) PAAC Actual weather forecast for next day service (not seasonal) - can be temperature, snow and / or ice (use National Weather Service forecast) Maximum distance the person can walk or push their mobility aid Trip requires a transfer Before dawn or after dusk (for people with certain visual impairments) Bus stop not accessible or detectable Seat required at bus stop Not trained to the destination (primarily for people with mental retardation who have learned single routine trips) Path of travel. Examples: • Lack of curb cuts • Uneven terrain • Have to walk through a large open space with no detectable path of travel (for people who are blind) • Travel along the side of the road with no sidewalk, less than 5 feet with quickly moving traffic • Can't negotiate intersection ( depending on the skill of the person, will have one or more descriptions of intersection designs) • Slopes / hills SMCTD Weather (Cold, heat, smog, rain) Time of day (night blindness, light sensitivity) Path of travel (lack of curb cuts, lack of sidewalks, hills, uneven surfaces) Distance Fixed-route transfer Variable health (most common) Not eligible for trips to certain destinations (also common) SORTA Winter months only Dialysis only Others UTA Temp is above 90° Only to destinations that are infrequently traveled to by the client Other conditions ranging up to "very strict" Tulsa Temperature is above 85° and below 40° Listed locations only Conditional Eligibility Criteria

Representative System Data 75 System Abbreviation Revenue Vehicle Miles Active Fleet ADA Accessible Fleet Track wheelchair boardings? BFT 2,308,549 52 28 No BT 708,028 35 35 No CATA 3,185,000 96 96 Yes CCCTA 3,631,923 131 131 Yes CNYRTA 3,553,702 151 149 No Link 1,272,732 29 29 Yes DART 34,379,793 917 917 Yes ECCTA 2,251,495 126 69 Yes FWTA 3,949,592 141 141 No FAX 4,320,952 84 84 No HART 6,655,772 220 210 Yes JAUNT 990,598 26 26 No King 38,601,801 1,405 1,402 Yes LTD 3,255,973 100 100 Yes MVRTA 1,098,236 47 47 No Tulsa 2,467,865 59 59 Yes NYC 443,483,860 9,040 9,040 Yes OCTA 21,927,998 473 473 No OTA 313,640 11 11 No PAAC 28,049,934 826 826 No RTD 39,028,647 930 930 No RIPTA 7,496,141 222 222 Yes SMCTD 7,303,006 268 268 No SORTA 11,291,291 344 336 No TriMet 30,766,284 623 601 No UTA 29,914,926 714 714 Yes SCVTA 16,960,851 386 386 No WTA 1,315,684 50 40 Yes Average 26,447,402 625 620 46% Fixed-Route Service

76 Improving ADA Complementary Paratransit Demand Estimation System Abbreviation Total population in the service area Pct. Males age 65+ Pct. Males age 75+ Pct. Females age 65+ Pct. Females age 75+ Pct. Non- white or Hispanic Pct. population with 1999 household income below poverty level BFT 164,207 4.4% 1.8% 5.7% 2.8% 26.8% 12.704% BT 39,286 2.2% 1.0% 3.5% 2.0% 16.6% 32.9% CATA 222,547 3.6% 1.5% 5.7% 3.0% 28.4% 15.9% CCCTA 416,987 5.5% 2.6% 8.0% 4.4% 25.9% 4.6% CNYRTA 447,713 5.7% 2.6% 9.1% 5.0% 17.0% 14.0% Link 61,875 5.8% 2.7% 8.3% 4.6% 22.1% 13.8% DART 2,137,945 3.1% 1.2% 4.7% 2.3% 53.2% 12.8% ECCTA 196,492 3.2% 1.3% 4.6% 2.1% 51.0% 9.9% FWTA 550,016 3.8% 1.1% 6.0% 3.1% 52.9% 15.2% FAX 475,181 4.1% 1.9% 6.0% 3.1% 60.9% 24.6% HART 619,757 5.1% 2.2% 7.4% 3.9% 45.0% 15.0% JAUNT 72589 4.3% 2.0% 7.0% 4.0% 29.1% 17.2% King 1,659,855 4.4% 2.0% 6.3% 3.4% 27.4% 8.4% LTD 211,600 4.7% 2.3% 7.2% 4.1% 13.3% 16.1% MVRTA 239,997 4.9% 2.3% 8.0% 4.6% 27.3% 12.1% Tulsa 385,785 5.0% 2.2% 7.9% 4.1% 31.7% 13.5% NYC 8,008,278 4.5% 1.9% 7.3% 3.6% 65.0% 20.8% OCTA 2,846,289 4.1% 1.7% 5.8% 2.9% 48.7% 10.2% OTA 19,503 7.1% 3.4% 11.3% 6.3% 6.1% 14.2% PAAC 1,367,393 7.0% 3.2% 10.9% 5.9% 15.9% 10.9% RTD 2,107,013 3.8% 1.6% 5.5% 2.8% 30.3% 8.9% RIPTA 885,811 5.8% 2.7% 9.1% 5.1% 20.8% 12.8% SMCTD 702,980 5.2% 2.4% 7.4% 3.9% 49.9% 5.7% SORTA 630,903 5.1% 2.3% 8.7% 4.7% 33.7% 14.2% TriMet 1,206,191 4.2% 2.0% 6.4% 3.6% 21.8% 10.1% UTA 1,682,961 3.4% 1.5% 4.6% 2.3% 16.0% 8.6% SCVTA 1,692,026 4.0% 1.6% 5.5% 2.7% 56.4% 7.5% WTA 99,322 5.0% 2.4% 7.3% 4.2% 14.2% 15.8% Average 1,041,089 4.5% 2.0% 6.8% 3.7% 31.7% 13.0% Population, Age, and Poverty

Representative System Data 77 System Abbreviation Population per square mile Percent of housing units with no vehicle available Pct. with sensory disability Pct. with physical disability Pct. with mental disability Land Area (square miles) BFT 280 6% 4.1% 7.1% 4.7% 587 5.7 BT 1,578 7% 1.6% 3.3% 3.1% 25 6.1 CATA 2,368 9% 2.9% 6.8% 5.0% 94 17.2 CCCTA 2,506 6% 2.8% 6.1% 3.5% 166 0 CNYRTA 1,114 15% 3.4% 8.3% 4.8% 402 31 Link 416 8% 4.5% 7.4% 4.7% 149 11.1 DART 3,261 8% 2.4% 5.3% 3.2% 656 1 ECCTA 2,684 6% 2.5% 6.9% 4.4% 73 0 FWTA 1,858 9% 3.1% 7.0% 4.1% 296 1 FAX 3,220 13% 3.5% 8.1% 5.8% 148 0 HART 2,654 11% 3.7% 9.2% 5.4% 234 0 JAUNT 1,029 7% 2.4% 4.9% 3.7% 27 4.7 King 2,522 10% 3.0% 6.1% 4.2% 658 2.6 LTD 2,653 10% 3.5% 8.4% 5.7% 80 1.5 MVRTA 2,348 14% 3.4% 7.0% 5.0% 102 14.5 Tulsa 2,192 9% 3.8% 8.4% 4.9% 176 3.1 NYC 26,402 56% 2.9% 7.6% 4.7% 303 6.1 OCTA 3,605 6% 2.4% 5.1% 3.2% 789 0 OTA 1,230 10% 5.2% 12.1% 7.4% 16 8.8 PAAC 1,729 16% 3.4% 4.3% 8.0% 791 12 RTD 2,748 8% 2.8% 5.8% 3.8% 767 18.4 RIPTA 2,117 12% 3.4% 7.6% 4.9% 418 9.3 SMCTD 3,187 6% 2.4% 5.5% 3.0% 221 0 SORTA 3,606 16% 3.4% 8.2% 5.2% 175 7.3 TriMet 3,117 14% 3.1% 6.7% 4.7% 387 1.7 UTA 933 5% 2.6% 5.1% 3.8% 1,803 18.2 SCVTA 4,593 6% 2.3% 4.9% 3.2% 368 0 WTA 1,154 9% 3.4% 6.9% 5.0% 86 4.1 Average 3,111 11% 3.1% 6.7% 4.5% 357 6.6 Density, Disability, and Snowfall Days with > -.1" of snowfall

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 Improving ADA Complementary Paratransit Demand Estimation
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TRB's Transit Cooperative Research Program (TCRP) Report 119: Improving ADA Complementary Paratransit Demand Estimation examines tools and methods designed to predict demand for complementary paratransit service by public transit agencies that comply with legal requirements for level of service as specified by the Americans with Disabilities Act of 1990 (ADA) and implementing regulations. The ADA created a requirement for complementary paratransit service for all public transit agencies that provide fixed-route service. Complementary paratransit service is intended to complement the fixed-route service and serve individuals who, because of their disabilities, are unable to use the fixed-route transit system.

The spreadsheet tool that accompanies TCRP Report 119 is available online.

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