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Emergency Communications Planning for Airports (2016)

Chapter: Appendix A - Survey Questions

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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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Suggested Citation:"Appendix A - Survey Questions ." National Academies of Sciences, Engineering, and Medicine. 2016. Emergency Communications Planning for Airports. Washington, DC: The National Academies Press. doi: 10.17226/23591.
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45 APPENDIX A Survey Questions This appendix presents the questions and responses from the joint ACRP S04-16 and ACRP S04-17 survey that are pertinent to S04-17. Analytical results and interpretations are presented in chapters two through six. (Questions 1–7 gathered information on the airport name and person completing the survey.) Question 8: What is the structure of your airport? (Table A1) TABLE A1 QUESTION 8: WHAT IS THE STRUCTURE OF YOUR AIRPORT? Question 9: Which of the following positions are staff positions at your airport (FT or PT), or are staff positions supported with airport funds to another agency (FT or PT). The two “current duties” choices per- tain to an airport manager or operations supervisor, or comparable department head position. If a position exists but is vacant, please mark it in the appropriate column. (Table A2) (continued on next page) TABLE A2 QUESTION 9: PIO STAFFING CHARACTERISTICS OF SURVEYED AIRPORTS

46 Question 10: Of your staffed positions which level of training applies—Both NIMS and ICS training, NIMS training only, ICS training only, neither NIMS nor ICS training, don’t know? (Table A3) TABLE A2 (continued) TABLE A3 QUESTION 10: NIMS AND ICS TRAINING FOR AIRPORT STAFF MEMBERS

47 TABLE A3 (continued)

48 Question 12: If you answered “Emergency communications duties are split” in question 11, please describe the arrangement at your airport and/or between your airport and any outside partners in emergency communications. (Table A5) Question 11: Where in your airport’s organizational structure is the person in charge of your emergency communications (i.e., has decision-making authority over program)? (Table A4) TABLE A4 QUESTION 11: WHO IS IN CHARGE OF EMERGENCY COMMUNICATIONS? TABLE A5 QUESTION 12: IF COMMUNICATIONS DUTIES ARE SPLIT, HOW ARE THEY SPLIT?

49 TABLE A6 QUESTION 17: DOES YOUR AIRPORT HAVE A SINGLE WRITTEN COMPREHENSIVE EMERGENCY COMMUNICATIONS PLAN? (Questions 13–16 collected responding individual’s contact information if it was different from that for the overall survey response.) Question 17: Does your airport have a single written comprehensive emergency communications plan? (Table A6) Question 18: Does your airport have multiple emergency communications plans? (Table A7) TABLE A7 QUESTION 18: DOES YOUR AIRPORT HAVE MULTIPLE EMERGENCY COMMUNICATIONS PLANS? TABLE A8 QUESTION 19: IS YOUR AIRPORT’S EMERGENCY COMMUNICATIONS PLAN PART OF THE AIRPORT EMERGENCY PLAN (AEP)? Question 19: Is/are your airport’s emergency communications plan/plans part of the Airport Emergency Plan (AEP)? (Table A8)

50 Question 21: What aspects of internal communications during emergencies does your plan address? (Please mark all that apply.) (Table A10) TABLE A9 QUESTION 20: IS YOUR EMERGENCY COMMUNICATION PLAN PART OF THE AIRPORT SPONSOR’S EMERGENCY COMMUNICATIONS PLAN? Question 20: Is/are your emergency communication plan/plans part of the airport sponsor’s emergency communications plan, where “sponsor” is the owner of the airport (e.g., city, county, authority, etc.)? (Table A9) TABLE A10 QUESTION 21: ASPECTS OF INTERNAL COMMUNICATIONS ADDRESSED IN AIRPORT EMERGENCY COMMUNICATIONS PLANS Multiple answers were accepted.

51 Multiple answers were accepted. TABLE A11 QUESTION 22: ASPECTS OF EXTERNAL COMMUNICATIONS ADDRESSED IN AIRPORT EMERGENCY COMMUNICATIONS PLANS Multiple answers were accepted. TABLE A12 QUESTION 23: DO YOU INVOLVE STAKEHOLDERS IN THE DEVELOPMENT OF YOUR EMERGENCY COMMUNICATIONS PLAN? Question 22: What aspects of external communications during emergencies does your plan address? (Please mark all that apply.) (Table A11) Question 23: Do you involve stakeholders in the development of your emergency communications plan/plans? (Table A12)

52 Question 25: Briefly describe how you involve stakeholders in the development of your emergency communications plan/plans and notification plan/plans? (Table A14) TABLE A14 QUESTION 25: METHODS OF INVOLVEMENT OF STAKEHOLDERS Multiple answers were accepted. TABLE A13 QUESTION 24: WHICH OF THE FOLLOWING GROUPS HAVE YOU INVOLVED IN THE DEVELOPMENT OF YOUR EMERGENCY COMMUNICATIONS PLAN? Question 24: Which of the following groups have you involved in the development of your emergency communications plan/plans? (Table A13)

53 Question 27: Which of the following do you train regarding your emergency communications plan/plans? (Please mark all that apply.) (Table A16) Multiple answers were accepted. TABLE A16 QUESTION 27: WHICH OF THE FOLLOWING DO YOU TRAIN REGARDING YOUR EMERGENCY COMMUNICATIONS PLAN? Multiple answers were accepted. TABLE A15 QUESTION 26: HOW FREQUENTLY DO YOU REVIEW YOUR EMERGENCY COMMUNICATIONS PLAN? Question 26: How frequently do you review your emergency communications plan/plans? (Please mark all that apply.) (Table A15) Question 28: Excluding daily crash phone tests with the air traffic control tower, how often do you test or exercise your emergency communications plan/plans? (Please mark all that apply.) (Table A17) TABLE A17 QUESTION 28: EXCLUDING DAILY CRASH PHONE TESTS WITH THE AIR TRAFFIC CONTROL TOWER, HOW OFTEN DO YOU TEST OR EXERCISE YOUR EMERGENCY COMMUNICATIONS PLAN? Multiple answers were accepted.

54 Question 30: How do you keep your contact lists updated? (Please mark the primary method that you use.) (Table A19) Question 31: Are you satisfied with the method you use to maintain your contact lists? (Table A20) TABLE A19 QUESTION 30: HOW DO YOU KEEP YOUR CONTACT LISTS UPDATED? TABLE A20 QUESTION 31: ARE YOU SATISFIED WITH THE METHOD YOU USE TO MAINTAIN YOUR CONTACT LISTS? Question 29: Which social media platforms does your airport now use for outgoing communications in emergency situations? (Please mark all that apply.) (Table A18) TABLE A18 QUESTION 29: WHICH SOCIAL MEDIA PLATFORMS DOES YOUR AIRPORT NOW USE FOR OUTGOING COMMUNICATIONS IN EMERGENCIES? Multiple answers were accepted.

55 (Questions 33–40, 43–45, and 47–52 pertained to ACRP S04-17, Table Top and Full-scale Emergency Exercises for General Aviation, Non-hub and Small Hub Airports, and are addressed in the synthesis report for that project.) Question 41: What functions were addressed in your airport’s table top exercises in the past three years? (Please mark all that apply.) (Table A22) Question 32: Are your airport’s contact lists consistent for content and accuracy across all plans and docu- ments that contain contact lists (e.g., AEPs, emergency communications plans, notification systems, etc.)? (Table A21) TABLE A21 QUESTION 32: ARE YOUR AIRPORT’S CONTACT LISTS CONSISTENT FOR CONTENT AND ACCURACY ACROSS ALL PLANS AND DOCUMENTS THAT CONTAIN CONTACT LISTS? TABLE A22 QUESTION 41: WHAT FUNCTIONS WERE ADDRESSED IN YOUR AIRPORT’S TABLE TOP EXERCISES IN THE PAST THREE YEARS? Multiple answers were accepted.

56 Question 42: What functions were addressed in your airport’s most recent full-scale exercise? (Please mark all that apply.) (Table A23) TABLE A23 QUESTION 42: WHAT FUNCTIONS WERE ADDRESSED IN YOUR AIRPORT’S MOST RECENT FULL-SCALE EXERCISE? Multiple answers were accepted.

57 Question 46: Who participated in your most recent triennial/recertification or full-scale exercise? (Please mark all that apply.) (Table A24) TABLE A24 QUESTION 46: WHO PARTICIPATED IN YOUR MOST RECENT TRIENNIAL/RECERTIFICATION OR FULL-SCALE EXERCISE? (continued on next page)

58 Question 53: Do you have a formal process for implementing lessons learned from exercises into your written plans and procedures (AEP, SOPs)? (Table A25) Question 54: If you have a formal process for implementing lessons learned from exercises, please describe it. If you have a written policy or procedure, please give the title of the document. (Table A26) TABLE A25 QUESTION 53: DO YOU HAVE A FORMAL PROCESS FOR IMPLEMENTING LESSONS LEARNED FROM EXERCISES INTO YOUR WRITTEN PLANS AND PROCEDURES? TABLE A26 QUESTION 54: IF YOU HAVE A FORMAL PROCESS FOR IMPLEMENTING LESSONS LEARNED FROM EXERCISES, PLEASE DESCRIBE IT. TABLE A24 (continued) Multiple answers were accepted.

Next: Appendix B - Participating Airports »
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TRB's Airport Cooperative Research Program (ACRP) Synthesis 73: Emergency Communications Planning for Airports explores emergency communications planning and is specifically designed for use by airport senior management, public information officers, and first responders and emergency managers. The report includes sample communication plan tables of contents, field operations guides, and a checklist of effective communications plans.

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