Continuity of Operations Planning for Small Airports (2016)

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Continuity of Operations Planning for Small Airports AIRPORT COOPERATIVE RESEARCH PROGRAMACRP SYNTHESIS 78 A Synthesis of Airport Practice Sponsored by the Federal Aviation Administration

ACRP OVERSIGHT COMMITTEE* CHAIR KITTY FREIDHEIM Freidheim Consulting VICE CHAIR KELLY JOHNSON Northwest Arkansas Regional Airport Authority MEMBERS GLORIA BENDER TransSolutions THELLA BOWENS San Diego International Airport BENITO DE LEON Federal Aviation Administration DEBORAH FLINT Los Angeles World Airports F. PAUL MARTINEZ AvAOL, LLC SCOTT MCMAHON Morristown Municipal Airport FRANK MILLER San Antonio International Airport BOB MONTGOMERY Southwest Airlines ERIC POTTS Freese and Nichols, Inc. MEGAN S. RYERSON University of Pennsylvania EX OFFICIO MEMBERS SABRINA JOHNSON U.S. Environmental Protection Agency LAURA MCKEE Airlines for America CHRISTOPHER OSWALD Airports Council International—North America NEIL J. PEDERSEN Transportation Research Board GREGORY PRINCIPATO National Association of State Aviation Officials MELISSA SABATINE American Association of Airport Executives T.J. SCHULZ Airport Consultants Council SECRETARY CHRISTOPHER W. JENKS Transportation Research Board TRANSPORTATION RESEARCH BOARD 2016 EXECUTIVE COMMITTEE* OFFICERS Chair: James M. Crites, Executive Vice President of Operations, Dallas–Fort Worth International Airport, TX Vice Chair: Paul Trombino III, Director, Iowa Department of Transportation, Ames Executive Director: Neil J. Pedersen, Transportation Research Board MEMBERS VICTORIA A. ARROYO, Executive Director, Georgetown Climate Center; Assistant Dean, Centers and Institutes; and Professor and Director, Environmental Law Program, Georgetown University Law Center, Washington, DC SCOTT E. BENNETT, Director, Arkansas State Highway and Transportation Department, Little Rock JENNIFER COHAN, Secretary, Delaware DOT, Dover MALCOLM DOUGHERTY, Director, California Department of Transportation, Sacramento A. STEWART FOTHERINGHAM, Professor, School of Geographical Sciences and Urban Planning, Arizona State University, Tempe JOHN S. HALIKOWSKI, Director, Arizona DOT, Phoenix SUSAN HANSON, Distinguished University Professor Emerita, Graduate School of Geography, Clark University, Worcester, MA STEVE HEMINGER, Executive Director, Metropolitan Transportation Commission, Oakland, CA CHRIS T. HENDRICKSON, Hamerschlag Professor of Engineering, Carnegie Mellon University, Pittsburgh, PA JEFFREY D. HOLT, Managing Director, Power, Energy, and Infrastructure Group, BMO Capital Markets Corporation, New York S. JACK HU, Vice President for Research and J. Reid and Polly Anderson Professor of Manufacturing, University of Michigan, Ann Arbor ROGER B. HUFF, President, HGLC, LLC, Farmington Hills, MI GERALDINE KNATZ, Professor, Sol Price School of Public Policy, Viterbi School of Engineering, University of Southern California, Los Angeles YSELA LLORT, Consultant, Miami, FL MELINDA MCGRATH, Executive Director, Mississippi DOT, Jackson JAMES P. REDEKER, Commissioner, Connecticut DOT, Newington MARK L. ROSENBERG, Executive Director, The Task Force for Global Health, Inc., Decatur, GA KUMARES C. SINHA, Olson Distinguished Professor of Civil Engineering, Purdue University, West Lafayette, IN DANIEL SPERLING, Professor of Civil Engineering and Environmental Science and Policy; Director, Institute of Transportation Studies, University of California, Davis KIRK T. STEUDLE, Director, Michigan DOT, Lansing GARY C. THOMAS, President and Executive Director, Dallas Area Rapid Transit, Dallas, TX PAT THOMAS, Senior Vice President of State Government Affairs, United Parcel Service, Washington, DC KATHERINE F. TURNBULL, Executive Associate Director and Research Scientist, Texas A&M Transportation Institute, College Station DEAN WISE, Vice President of Network Strategy, Burlington Northern Santa Fe Railway, Fort Worth, TX EX OFFICIO MEMBERS THOMAS P. BOSTICK (Lieutenant General, U.S. Army), Chief of Engineers and Commanding General, U.S. Army Corps of Engineers, Washington, DC JAMES C. CARD (Vice Admiral, U.S. Coast Guard, retired), Maritime Consultant, The Woodlands, Texas, and Chair, TRB Marine Board T. F. SCOTT DARLING III, Acting Administrator and Chief Counsel, Federal Motor Carrier Safety Administration, U.S. DOT MARIE THERESE DOMINGUEZ, Administrator, Pipeline and Hazardous Materials Safety Administration, U.S. DOT SARAH FEINBERG, Administrator, Federal Railroad Administration, U.S. DOT CAROLYN FLOWERS, Acting Administrator, Federal Transit Administration, U.S. DOT LEROY GISHI, Chief, Division of Transportation, Bureau of Indian Affairs, U.S. Department of the Interior, Washington, DC JOHN T. GRAY II, Senior Vice President, Policy and Economics, Association of American Railroads, Washington, DC MICHAEL P. HUERTA, Administrator, Federal Aviation Administration, U.S. DOT PAUL N. JAENICHEN, SR., Administrator, Maritime Administration, U.S. DOT BEVAN B. KIRLEY, Research Associate, University of North Carolina Highway Safety Research Center, Chapel Hill, and Chair, TRB Young Members Council MICHAEL P. MELANIPHY, President and CEO, American Public Transportation Association, Washington, DC GREGORY G. NADEAU, Administrator, Federal Highway Administration, U.S. DOT WAYNE NASTRI, Acting Executive Officer, South Coast Air Quality Management District, Diamond Bar, CA MARK R. ROSEKIND, Administrator, National Highway Traffic Safety Administration, U.S. DOT CRAIG A. RUTLAND, U.S. Air Force Pavement Engineer, U.S. Air Force Civil Engineer Center, Tyndall Air Force Base, FL REUBEN SARKAR, Deputy Assistant Secretary for Transportation, U.S. Department of Energy GREGORY D. WINFREE, Assistant Secretary for Research and Technology, Office of the Secretary, U.S. DOT FREDERICK G. (BUD) WRIGHT, Executive Director, American Association of State Highway and Transportation Officials, Washington, DC PAUL F. ZUKUNFT (Admiral, U.S. Coast Guard), Commandant, U.S. Coast Guard, U.S. Department of Homeland Security * Membership as of April 2016.* Membership as of January 2016.

WASHINGTON, D.C. 2016 www.TRB.org A IRPORT COOPERAT IVE RESEARCH PROGRAM ACRP SYNTHESIS 78 Research Sponsored by the Federal Aviation Administration SubScriber categorieS Administration and Management • Aviation Continuity of Operations Planning for Small Airports A Synthesis of Airport Practice conSultantS Amiy Varma North Dakota State University Fargo, North Dakota Shaun Germolus and David Beaver Airport Admin LLC Hibbing, Minnesota

AIRPORT COOPERATIVE RESEARCH PROGRAM Airports are vital national resources. They serve a key role in transpor- tation of people and goods and in regional, national, and international commerce. They are where the nation’s aviation system connects with other modes of transportation and where federal responsibility for managing and regulating air traffic operations intersects with the role of state and local governments that own and operate most air- ports. Research is necessary to solve common operating problems, to adapt appropriate new technologies from other industries, and to intro- duce innovations into the airport industry. The Airport Cooperative Research Program (ACRP) serves as one of the principal means by which the airport industry can develop innovative near-term solutions to meet demands placed on it. The need for ACRP was identified in TRB Special Report 272: Air- port Research Needs: Cooperative Solutions in 2003, based on a study sponsored by the Federal Aviation Administration (FAA). ACRP carries out applied research on problems that are shared by airport operating agencies and not being adequately addressed by existing federal research programs. ACRP is modeled after the suc- cessful National Cooperative Highway Research Program (NCHRP) and Transit Cooperative Research Program (TCRP). ACRP under- takes research and other technical activities in various airport subject areas, including design, construction, legal, maintenance, operations, safety, policy, planning, human resources, and administration. ACRP provides a forum where airport operators can cooperatively address common operational problems. ACRP was authorized in December 2003 as part of the Vision 100—Century of Aviation Reauthorization Act. The primary partici- pants in the ACRP are (1) an independent governing board, the ACRP Oversight Committee (AOC), appointed by the Secretary of the U.S. Department of Transportation with representation from airport operat- ing agencies, other stakeholders, and relevant industry organizations such as the Airports Council International-North America (ACI-NA), the American Association of Airport Executives (AAAE), the National Association of State Aviation Officials (NASAO), Airlines for Amer- ica (A4A), and the Airport Consultants Council (ACC) as vital links to the airport community; (2) TRB as program manager and secretariat for the governing board; and (3) the FAA as program sponsor. In Octo- ber 2005, the FAA executed a contract with the National Academy of Sciences formally initiating the program. ACRP benefits from the cooperation and participation of airport pro- fessionals, air carriers, shippers, state and local government officials, equipment and service suppliers, other airport users, and research orga- nizations. Each of these participants has different interests and respon- sibilities, and each is an integral part of this cooperative research effort. Research problem statements for ACRP are solicited periodi- cally but may be submitted to TRB by anyone at any time. It is the responsibility of the AOC to formulate the research program by identifying the highest priority projects and defining funding levels and expected products. Once selected, each ACRP project is assigned to an expert panel appointed by TRB. Panels include experienced practitioners and research specialists; heavy emphasis is placed on including airport professionals, the intended users of the research products. The pan- els prepare project statements (requests for proposals), select contrac- tors, and provide technical guidance and counsel throughout the life of the project. The process for developing research problem statements and selecting research agencies has been used by TRB in managing cooperative research programs since 1962. As in other TRB activities, ACRP project panels serve voluntarily without compensation. Primary emphasis is placed on disseminating ACRP results to the intended users of the research: airport operating agencies, service pro- viders, and academic institutions. ACRP produces a series of research reports for use by airport operators, local agencies, the FAA, and other interested parties; industry associations may arrange for workshops, training aids, field visits, webinars, and other activities to ensure that results are implemented by airport industry practitioners. ACRP SYNTHESIS 78 Project A11-03, Topic S01-11 ISSN 1935-9187 ISBN 978-0-309-38977-8 Library of Congress Control Number 2016941223 © 2016 National Academy of Sciences. All rights reserved. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. Cooperative Research Programs (CRP) grants permission to repro- duce material in this publication for classroom and not-for-profit pur- poses. Permission is given with the understanding that none of the material will be used to imply TRB, AASHTO, FAA, FHWA, FMCSA, FRA, FTA, Office of the Assistant Secretary for Research and Technol- ogy, PHMSA, or TDC endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP. NOTICE The report was reviewed by the technical panel and accepted for publi- cation according to procedures established and overseen by the Trans- portation Research Board and approved by the National Academies of Sciences, Engineering, and Medicine. The opinions and conclusions expressed or implied in this report are those of the researchers who performed the research and are not necessarily those of the Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; or the program sponsors. The Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; and the sponsors of the Airport Cooperative Research Program do not endorse products or manufactur- ers. Trade or manufacturers’ names appear herein solely because they are considered essential to the object of the report. Published reports of the AIRPORT COOPERATIVE RESEARCH PROGRAM are available from: Transportation Research Board Business Office 500 Fifth Street, NW Washington, DC 20001 and can be ordered through the Internet by going to http://www.national-academies.org and then searching for TRB Printed in the United States of America

The National Academy of Sciences was established in 1863 by an Act of Congress, signed by President Lincoln, as a private, non- governmental institution to advise the nation on issues related to science and technology. Members are elected by their peers for outstanding contributions to research. Dr. Ralph J. Cicerone is president. The National Academy of Engineering was established in 1964 under the charter of the National Academy of Sciences to bring the practices of engineering to advising the nation. Members are elected by their peers for extraordinary contributions to engineering. Dr. C. D. Mote, Jr., is president. The National Academy of Medicine (formerly the Institute of Medicine) was established in 1970 under the charter of the National Academy of Sciences to advise the nation on medical and health issues. Members are elected by their peers for distinguished contributions to medicine and health. Dr. Victor J. Dzau is president. The three Academies work together as the National Academies of Sciences, Engineering, and Medicine to provide independent, objective analysis and advice to the nation and conduct other activities to solve complex problems and inform public policy decisions. The Academies also encourage education and research, recognize outstanding contributions to knowledge, and increase public understanding in matters of science, engineering, and medicine. Learn more about the National Academies of Sciences, Engineering, and Medicine at www.national-academies.org. The Transportation Research Board is one of seven major programs of the National Academies of Sciences, Engineering, and Medicine. The mission of the Transportation Research Board is to increase the benefits that transportation contributes to society by providing leadership in transportation innovation and progress through research and information exchange, conducted within a setting that is objective, interdisciplinary, and multimodal. The Board’s varied committees, task forces, and panels annually engage about 7,000 engineers, scientists, and other transportation researchers and practitioners from the public and private sectors and academia, all of whom contribute their expertise in the public interest. The program is supported by state transportation departments, federal agencies including the component administrations of the U.S. Department of Transportation, and other organizations and individuals interested in the development of transportation. Learn more about the Transportation Research Board at www.TRB.org.

TOPIC PANEL S01-11 JOSHUA D. ABRAMSON, Easterwood Airport, College Station, Texas SCOTT A. CORZINE, FTI Consulting, Inc., New York, New York BENJAMIN GOODHEART, AirSure Limited and Embry–Riddle Aeronautical University, Golden, CO JAMES F. SMITH, Smith-Woolwine, Inc., Panacea, FL NAN WALSH, Lakeland Linder Regional Airport, Lakeland, FL CHRISTOPHER J. WILLENBORG, Airport Solutions Group LLC, Burlington. MA ANDREA L. SCHWARTZ FREEBURG, Federal Aviation Administration (Liaison) RANDY MOSENG, Federal Aviation Administration (Liaison) SYNTHESIS STUDIES STAFF STEPHEN R. GODWIN, Director for Studies and Special Programs JON M. WILLIAMS, Program Director, IDEA and Synthesis Studies JO ALLEN GAUSE, Senior Program Officer GAIL R. STABA, Senior Program Officer DONNA L. VLASAK, Senior Program Officer TANYA M. ZWAHLEN, Consultant DON TIPPMAN, Senior Editor CHERYL KEITH, Senior Program Assistant DEMISHA WILLIAMS, Senior Program Assistant DEBBIE IRVIN, Program Associate COOPERATIVE RESEARCH PROGRAMS STAFF CHRISTOPHER W. JENKS, Director, Cooperative Research Programs MICHAEL R. SALAMONE, Senior Program Officer JEFFREY OSER, Program Associate EILEEN P. DELANEY, Director of Publications ACRP COMMITTEE FOR PROJECT 11-03 CHAIR JOSHUA D. ABRAMSON, Easterwood Airport, College Station, Texas JULIE KENFIELD, Jacobsen/Daniels Associates, LLC, Garden Ridge, Texas MEMBERS DEBBIE K. ALKE, Montana Department of Transportation, Helena, Montana GLORIA G. BENDER, TransSolutions, Fort Worth, TX DAVID A. BYERS, Quadrex Aviation, LLC BRENDA L. ENOS, Massachusetts Port Authority, East Boston, MA DAVID N. EDWARDS, JR., Greenville–Spartanburg Airport District, Greer, South Carolina LINDA HOWARD, Independent Aviation Consultant, Bastrop, Texas ARLYN PURCELL, Port Authority of New York & New Jersey, New York, New York FAA LIAISON PATRICK W. MAGNOTTA AIRCRAFT OWNERS AND PILOTS ASSOCIATION ADAM WILLIAMS AIRPORTS CONSULTANTS COUNCIL MATTHEW J. GRIFFIN AIRPORTS COUNCIL INTERNATIONAL–NORTH AMERICA LIYING GU TRB LIAISON CHRISTINE GERENCHER Cover figure: Flooding south of St. Paul Airport (Holman Field) (used by permission, STP).

ACKNOWLEDGMENTS The researchers wish to acknowledge the generous sharing of time and experience by the airport experts who helped by identifying the right person for the survey, completing the survey questionnaire, being interviewed and/or providing docu- mentation. Throughout the study, the topic panel and the ACRP project officer provided sound advice, practical assistance, and encouragement. Airport Contributors Aspen/Pitkin County Airport (ASE) Baton Rouge Metropolitan Airport (BTR) Centennial Airport (APA) Colorado Springs Airport (COS) Dallas Fort Worth International Airport (DFW) DeKalb Peachtree Airport (PDK) Denver International Airport (DEN) Devils Lake Regional Airport (DVL) Dickinson–Theodore Roosevelt Regional Airport (DIK) Duluth International Airport (DLH) Easterwood Airport (CLL) El Paso International Airport (ELP) Fort Lauderdale Executive Airport (FXE) Friedman Memorial Airport (SUN) George Harlow Field - Marshfield Airport (GHG) Grand Forks International Airport (GFK) Hector International Airport (FAR) Henderson Executive Airport (HND) Jacksonville International Airport (JAX) Lakeland Linder Regional Airport (LAL) Lambert Saint Louis International Airport (STL) Louis Armstrong New Orleans (MSY) Lynchburg Regional Airport (LYH) Marco Island Executive Airport (MKY) Memphis International Airport (MEM) Midway International Airport (MDW) Minden–Tahoe Airport (MEV) Minneapolis/St. Paul International Airport (MSP) New Century Air Center (IXD) Newport Municipal Airport (ONP) North Las Vegas Airport (VGT) Northwest Alabama Regional Airport (MSL) O’Hare International Airport (ORD) Ontario International Airport (ONT) Phoenix Goodyear Airport (GYR) Rapid City Regional Airport (RAP) Rochester International Airport (RST) Rocky Mountain Metropolitan Airport (BJC) Ronald Reagan Washington National Airport (DCA) Sacramento International Airport (SMF) Salt Lake City International Airport (SLC) San Antonio International Airport (SAT) San Diego International Airport (SAN) San Francisco International Airport (SFO) Savannah/Hilton Head International Airport (SAV) Seattle–Tacoma International Airport (SEA) Sloulin Field International Airport (ISN) Soldotna Municipal Airport (SXQ) St. Paul Downtown Airport - Holman Field (STP) The Ohio State University Airport (OSU) Van Nuys Airport (VNY) Watsonville Municipal Airport (WVI) Willow Run (YIP) Yuma International Airport (NYL) Austen Gray Ralph Hennessy Lorie Hinton Matt Freeman Alan Black John Carroll Jason Taussig, Ashlee Herring, Nick Meacher John M. Nord Kelly Braun Blaine Peterson Joshua Abramson Terence Sharpe Carlton Harrison Richard Baird Dave Dinneen Mary Jo Crystal Darren Anderson Benedict Czyzewski Meaghan Smalley Adam Lunn, Nan Walsh David Kulinsky Ronaldo Nodal Mark F. Courtney Justin Lobb Aaron Hascher Richard Edgeworth Bobbi Thompson Phil Burke Larry Peet Lance Vanderbeck Benedict Czyzewski Barry Griffith Richard Edgeworth D. K. Snyder Joe Husband Pete Girtz Kurt Claussen Bryan Johnson Kimberly Gibbs Lisa Stanton Terry R. Craven Dawson Frank Cindy Steele, Angela Shafer-Payne Larry Mares Fred McCosby Kristine Ball Steven Kjergaard Kyle Kornelis Joseph Harris Doug Hammon Cathy Berger Rayvon Williams David DiMaria Gladys Wiggins

Airport administrators, engineers, and researchers often face problems for which infor- mation already exists, either in documented form or as undocumented experience and prac- tice. This information may be fragmented, scattered, and unevaluated. As a consequence, full knowledge of what has been learned about a problem may not be brought to bear on its solution. Costly research findings may go unused, valuable experience may be overlooked, and due consideration may not be given to recommended practices for solving or alleviating the problem. There is information on nearly every subject of concern to the airport industry. Much of it derives from research or from the work of practitioners faced with problems in their day-to- day work. To provide a systematic means for assembling and evaluating such useful infor- mation and to make it available to the entire airport community, the Airport Cooperative Research Program authorized the Transportation Research Board to undertake a continuing project. This project, ACRP Project 11-03, “Synthesis of Information Related to Airport Practices,” searches out and synthesizes useful knowledge from all available sources and prepares concise, documented reports on specific topics. Reports from this endeavor consti- tute an ACRP report series, Synthesis of Airport Practice. This synthesis series reports on current knowledge and practice, in a compact format, without the detailed directions usually found in handbooks or design manuals. Each report in the series provides a compendium of the best knowledge available on those measures found to be the most successful in resolving specific problems. “When a disruption occurs, our airport is prepared to handle it!” Business continuity planning is the process of developing a plan for operating essential operational and business functions in the face of a disruption caused by any types of emergencies, incidents, or events. The purpose of this study was to compile information about current continuity planning practices at airports of different types and sizes and determine how they can be effectively applied to smaller airports to maintain resilient operational and business capacity during a disruption, regardless of cause. This study was explicitly not about emergency response, but addresses business continuity planning for both emergency and non-emergency disruptions. This report is a companion to ACRP Report 93: Operational and Business Continuity Plan- ning for Prolonged Airport Disruptions. This synthesis report identifies alternatives and effective approaches for continuity planning at smaller airports. A variety of resources are identified in this report that smaller airports can use to develop inexpensive, non-complex but practical continuity plans, Business Continuity Plans, or Continuity of Operations Plans. Amiy Varma, North Dakota State University, Fargo, North Dakota; Shaun Germolus, and David Beaver, AirportAdmin LLC, Hibbing, Minnesota, collected and synthesized the information and wrote the report. The members of the topic panel are acknowledged on the preceding page. This syn- thesis is an immediately useful document that records the practices that were acceptable within the limitations of the knowledge available at the time of its preparation. As progress in research and practice continues, new knowledge will be added to that now at hand. FOREWORD PREFACE By Gail R. Staba Senior Program Officer Transportation Research Board

CONTENTS 1 SUMMARY 3 CHAPTER ONE INTRODUCTION Background, 3 Purpose, 3 Continuity Planning and Emergency Management, 4 Study Methodology, 4 6 CHAPTER TWO CONTEXT FOR CONTINUITY PLANNING AT AIRPORTS Continuity Planning at Small Airports, 6 Federal, State, and Local Requirements for Business and Operations Continuity Planning, 6 Stakeholder Relationships and Business Continuity Planning, 6 Business Continuity Planning Process, 7 Priorities for Recovering and Managing Disruptions, 8 Business Continuity Planning and Interface with Other Plans, 8 Summary, 9 10 CHAPTER THREE SURVEY RESPONSES Demographic Data, 10 State of Continuity Planning, 10 Motivation for Business and Operations Continuity Planning, 10 Plan Coordinator(s), 11 Types and Frequencies of Disruptive Events, 12 State of Practice for Airport Continuity Planning, 12 Benefits, 12 Tenants with BCPs and COOPs, 12 Resources for Operational Recovery, 13 Business and Operations Continuity Planning Tools, 13 Costs to Develop and Maintain Continuity Planning, 13 Updating BCPs and COOPs, 13 Control over Continuity Planning, 13 Interface with Other Plans, 13 Advice for an Airport Just Starting Continuity Planning, 14 16 CHAPTER FOUR CASE EXAMPLES Airports with BCPs and COOPs (Case Examples 1 through 6) , 16 Airports Without Formal BCPs and COOPs (Case Examples 7 through 9), 30 37 CHAPTER FIVE BENEFITS AND BARRIERS Benefits of Continuity Planning, 37 Barriers to Continuity Planning, 39 42 CHAPTER SIX EFFECTIVE PRACTICES, TOOLS, AND TEMPLATES Continuity Planning Planning Tools, Materials, and Resources, 42 Continuity Planning Template, 43 Continuity Planning Checklist, 43

44 CHAPTER SEVEN CONCLUSIONS Major Conclusions, 44 Further Research, 44 45 GLOSSARY 49 ACRONYMS AND ABBREVIATIONS 52 REFERENCES 53 BIBLIOGRAPHY 54 APPENDIX A AIRPORT RESPONDENTS 56 APPENDIX B SUMMARY OF SURVEY RESPONSES 84 APPENDIX C INTERVIEW GUIDE QUESTIONS FOR AIRPORTS WITH BUSINESS CONTINUITY PLANS/CONTINUITY OF OPERATIONS PLANS 86 APPENDIX D INTERVIEW REPORTS FOR AIRPORT WITH BUSINESS CONTINUITY PLANS/CONTINUITY OF OPERATIONS PLANS 101 APPENDIX E INTERVIEW GUIDE QUESTIONS FOR AIRPORTS WITHOUT BUSINESS CONTINUITY PLANS/CONTINUITY OF OPERATIONS PLANS 103 APPENDIX F INTERVIEW REPORTS FOR AIRPORTS WITHOUT BUSINESS CONTINUITY PLANS/CONTINUITY OF OPERATIONS PLANS 111 APPENDIX G SAMPLE 1—AIRPORT IMPROVEMENT PROGRAM GRANT OVERSIGHT RISK ASSESSMENT, SPONSOR CERTIFICATION CHECKLIST 115 APPENDIX H SAMPLE 2—CONTINUITY OF OPERATIONS PLANNING TEMPLATE USED BY SEATTLE-TACOMA INTERNATIONAL AIRPORT 125 APPENDIX I SAMPLE 3—FEMA CONTINUITY ASSISTANCE TOOL OVERVIEW 128 APPENDIX J SAMPLE 4—CONTINUITY OF OPERATIONS PLANNING WORKSHEETS USED BY DALLAS/ FORT WORTH INTERNATIONAL AIRPORT 139 APPENDIX K SAMPLE 5—CONTINUITY OF OPERATIONS PLANNING FOR MINNEAPOLIS–ST. PAUL INTERNATIONAL AIRPORT 142 APPENDIX L SAMPLE 6—ADMINISTRATIVE CONTINUITY PLAN USED BY OHIO STATE UNIVERSITY AIRPORT 158 APPENDIX M SAMPLE 7—LINE OF OPERATIONS CONTINUITY PLAN USED BY OHIO STATE UNIVERSITY AIRPORT 164 APPENDIX N SAMPLE 8—HURRICANE PLAN ADDRESSING BUSINESS CONTINUITY PLANNING/CONTINUITY OF OPERATIONS PLANNING FOR SAVANNAH/HILTON HEAD INTERNATIONAL AIRPORT 188 APPENDIX O SAMPLE 9—H1N1 BUSINESS PLAN ADDRESSING BUSINESS CONTINUITY PLANNING/CONTINUITY OF OPERATIONS PLANNING FOR SAVANNAH/HILTON HEAD INTERNATIONAL AIRPORT 190 APPENDIX P SAMPLE 10—IRREGULAR OPERATIONS PLAN ADDRESSING BUSINESS CONTINUITY PLANNING/CONTINUITY OF OPERATIONS PLANNING FOR SAVANNAH/HILTON HEAD INTERNATIONAL AIRPORT 202 APPENDIX Q SAMPLE 11—CONTINUITY OF OPERATIONS PLAN USED BY FORT LAUDERDALE EXECUTIVE AIRPORT