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Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
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Appendix A

Workshop Agenda

Roundtable on Health Literacy
Health Literacy and Health Insurance Literacy:
How to Move Forward
July 21, 2016

National Academy of Sciences
2101 Constitution Avenue, NW
Washington, DC
Lecture Room

8:30-8:45 Welcome, overview (includes brief description of what the roundtable has done in this area in the past—workshops, commissioned papers, discussion papers)

Bernard Rosof, M.D., Roundtable Chair

8:45-8:50 Introduction of speakers (introduce the first speaker and panel moderator)
8:50-9:10 With 3 years of experience in enrolling individuals through state- or federal-based health insurance marketplaces, what have we learned about challenges in signing up different population groups, their perceptions of the cost and affordability of insurance, and how the newly enrolled are using their insurance?

Karen Pollitz, M.P.P., Kaiser Family Foundation

9:10-9:15 Panel moderator introduces panel members
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
9:15-10:00 Panel 1: Challenges in getting and using health insurance
Moderated discussion: Issues through a variety of lenses. From each person’s different perspective, what are the biggest challenges faced in helping the uninsured get and use health insurance? The moderator asks each person to respond to questions about this topic. Questions will be given to the participants in advance.

Moderator: Terry Davis, Ph.D., Louisiana State University

An outreach perspective

Janette Robinson Flint, Black Women for Wellness

A navigator perspective

Janet Mentesane, M.S.W., Martin Luther King Health Center

An advocate’s perspective

Elisabeth Benjamin, J.D., M.S.P.H., Community Service Society of New York

10:00-10:30 Open discussion for the first presentation and the panel presentations

Moderator: Bernard Rosof, M.D.

10:30-10:45 BREAK
10:45-10:50 Introduction of next two speakers

Moderator: Bernard Rosof, M.D.

10:50-11:10 What can health literacy and health insurance literacy contribute to solving the challenges/issues?

Catina O’Leary, Ph.D., Health Literacy Missouri

11:10-11:30 A continuum of solutions: From the solutions that rely on system changes that reduce the need for individual literacy skills, to solutions that require individuals to have or acquire needed skills. What is the continuum and where on it should we be intervening for different issues? Highlight things that could be done at different places on the continuum.

Judith Hibbard, Dr.P.H., University of Oregon

Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
11:30-12:00 Discussion of both presentations
12:00-1:00 LUNCH
1:00-1:05 Introduction of speakers (presenter and panel)

Moderator: Bernard Rosof, M.D.

1:05-2:35 Panel 2: Solutions (15 minutes each)
1:05-1:20 Supporting the navigator

Dara S. Taylor, M.P.H., Community Catalyst

1:20-1:35 Attracting the “Young Invincibles”

Erin Hemlin, M.A., Young Invincibles

1:35-1:50 Explaining the new tax credit1

Lynn Quincy, Consumers Union

1:50-2:05 Comparing plan information

Robert Krughoff, J.D., and Eric Ellsworth, M.B.A., M.A., Consumers’ Checkbook

2:05-2:20 User-centered design to produce a readable medical bill

Amy Cueva, Mad*Pow

2:20-2:35 Work of libraries and librarians in ACA information

Renée Bougard, M.L.I.S., National Library of Medicine

2:35-3:00 Discussion
3:00-3:15 BREAK
3:15-4:15 Moderated discussion: A series of questions will be developed to ask the panelists their thoughts, given their own experience and what they heard during the day.

Moderator: Ruth Parker, M.D., Emory University

Centers for Medicare & Medicaid Services

Cara James, Ph.D., Office of Minority Health

___________________

1 Lynn Quincy was unable to attend the workshop.

Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
Insurance plans

Kim Parson, Humana

State-based or federal marketplaces

Mila Kofman, J.D., DC Health Benefit Exchange Authority

Advocacy organization

Laura Morris, M.P.H., Office of the Healthcare Advocate, Connecticut

4:15-4:45 Discussion
4:45-5:30 Reflections on the day: Roundtable members identify one or two key issues/ideas they heard at the workshop.
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
Page 95
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
Page 96
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
Page 97
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24664.
×
Page 98
Next: Appendix B: Biographical Sketches of Workshop Speakers, Moderators, and Reactors »
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Since the passage of the Patient Protection and Affordable Care Act (ACA), health care reform has created major changes in the U.S. health care system. The ACA has brought millions of people into the system who had no previous access, and many of these newly enrolled individuals have had limited experience navigating the complex and complicated U.S. health system.

In July 2016 the National Academies of Sciences, Engineering, and Medicine convened a public workshop to examine health insurance through the lens of health literacy, focusing on literacy related barriers to information and coverage as well as on possible solutions. Participants discussed the role of health literacy in accessing health care and remaining in treatment; delivery and financing system reforms that affect organizational health literacy; and quality and equity considerations. This publication summarizes the presentations and discussions from the workshop.

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