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26 Implementation After obtaining executive management understanding and approval of the recommended approach to implement ramp control, consider assigning the implementation of the solution to a specific project manager within the airport organization. Giving the responsibility and the authority to implement the decision to a single, focal point-of-contact will prove valuable because of the technical and organizational complexity of adapting this new capability at the airport. 4.1 Steps Going Forward Listed below are a number of steps that should be considered as airport operators develop a ramp control implementation plan: ⢠Develop processes and procedures that optimize operations on the ramp. ⢠Develop and publish an implementation plan and schedule. ⢠Negotiate required contracts (e.g., airline lease amendments, stakeholder license amend- ments, collective bargaining agreements, as appropriate). ⢠In considering establishing or modifying a ramp control operation, airports should remain aware of technology developments that may enable or enhance achievement of their goals. ⢠Create or modify an existing SOP/letter of agreement (LOA) that denotes the area of jurisdic- tion including specification of the transfer points with ATC, and the roles and responsibilities of ATC and ramp control personnel. Although airports with ramp control have a number of common practices, they vary in how ramp control is staffed, their ramp terminology, required knowledge, how training is accomplished, etc. ⢠Ensure flight operators are aware of ramp control processes and procedures (e.g., pilot bul- letins, letters to airmen). ⢠Identify funding options, including the potential for grants. ⢠Share lessons learned from the evaluation and decision process: â With airport management and stakeholdersâThis may include pilot bulletins, letters to airmen, aeronautical charts, pilot briefings, etc. Be sure to communicate with all stake- holders affected by the decision. C h a p t e r 4 Decision Support Tool Tip: Throughout the decision process, users can save updated information entered into the Decision Support Tool. This allows the user to change or add information as it is obtained.
Implementation 27 â With other airportsâSharing the positive as well as the negative lessons learned will help others avoid similar pitfalls. ⢠Monitor how well ramp control addresses your concerns. Keep in mind that the process and Decision Support Tool can be used again in the future as airport conditions or stakeholders change. The research in this document can continue to ben- efit airport operators in making complex ramp decisions. In addition, because of the Decision Support Toolâs robust, flexible, and easy-to-use format that produces well thought out support for current or future ramp decisions, users can continue to input new scenarios.