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28 C h a p t e r 5 This guidebook, in conjunction with the associated Decision Support Tool, can assist an airport operator, in collaboration with its stakeholders, in recognizing whether an airport has ramp-related operational challenges that ramp control could resolve or mitigate. Because of the costs and possible liability, the decision to implement ramp control is an activity that should not be entered into lightly; however, it is also important to not overlook the benefits of safety and efficiency that this function may provide. Additionally, as demand increases throughout the NAS, the need for surface management is also increasing, and ramp control may be one avenue that can be used to implement NextGen surface operations tools. The research team suggests that ramp control service providers: ⢠Develop a template for SOPs to document the processes and procedures performed by ramp controllers, including areas of jurisdiction, transfer points, standardized terminology, and other procedures unique to the airport (e.g., de-icing). SOPs can be used to describe specific ramp control activity responsibilities in the form of position descriptions. ⢠Create training documents for those who perform ramp control, detailing minimum training requirements, training goals and methods of achieving the training goal. Ideally, this docu- ment should be editable, so that it can be tailored to an individual ramp facility. ⢠Consider a certification process for those who perform ramp control. This guidance is only the first step in helping airports determine how to manage the non- movement area. If the decision is made to go forward with ramp control, it is recommended that contact with other airports with established ramp control services be made to learn more about best practices and lessons learned. While recognizing that no two airports are the same, the challenges experienced by other airports may be similar. Summary
