Establishing a Coordinated Local Family Assistance Program for Airports (2017)

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143 1. Information for this section is credited to Connections, A Disaster Resource Consortium, Inc., 2015. 2. Family assistance programs are a resource for airports not just in aviation disaster response, but for other events. Airports should consider integrating the family assistance program into their all-hazards emergency planning. 3. Some airports have created teams of family assistance volunteers who can provide staffing support during an aviation disaster response. Teams may be composed of airline or airport staff volunteers, community volun- teers, and others. These airport family assistance response teams, known by a variety of names, have proven to be a valuable resource to airports, particularly in non-legislated aviation disasters or events without air carrier support. Guidance information on developing an airport family assistance response team is included in Appendix 3. 4. More information on this topic can be found at https://www.akcreunite.org/pdr/. 5. Limited guidance for airport family assistance planning is included in FAA AC 5200/150-31C and the Federal Family Assistance Plan for Aviation Disasters (Victim Support Task 2, Air Carriers) (National Transportation Safety Board, 2008). 6. Limited guidance for airport family assistance planning is included in FAA AC 5200/150-31C and the Federal Family Assistance Plan for Aviation Disasters (Victim Support Task 2, Air Carriers) (National Transportation Safety Board, 2008). 7. More information on Emergency Support Function #8 can be located at www.fema.gov/media-library/assets/ documents/32198. 8. Additional information on the Asiana Crash and SFO’s response can be found at http://dms.ntsb.gov/ pubdms/search/hitlist.cfm?sort=0&order=1&CurrentPage=1&EndRow=15&StartRow=1&docketID= 55433&txtSearchT=Attachments; http://dms.ntsb.gov/public/55000-55499/55433/548297.pdf. 9. This document can be viewed in its entirety through the NTSB’s online docket management system at http://dms.ntsb.gov/pubdms/search/document.cfm?docID=408737&docketID=55433&mkey=87395 or http://dms.ntsb.gov/public/55000-55499/55433/548298.pdf. 10. More information on the National Exercise Program, the HSEEP methodology, and how to implement it for an exercise can be found at: https://www.fema.gov/exercise. 11. Other airports stated that this should be the responsibility of the air carriers and that many of the air carriers have contracts with Marriott International, which has a plan for how to set up an FAC to support air carriers. Endnotes

Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America’s Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) TCRP Transit Cooperative Research Program TDC Transit Development Corporation TEA-21 Transportation Equity Act for the 21st Century (1998) TRB Transportation Research Board TSA Transportation Security Administration U.S.DOT United States Department of Transportation

TRA N SPO RTATIO N RESEA RCH BO A RD 500 Fifth Street, N W W ashington, D C 20001 A D D RESS SERV ICE REQ U ESTED N O N -PR O FIT O R G . U .S. PO STA G E PA ID C O LU M B IA , M D PER M IT N O . 88 Establishing a Coordinated Local Fam ily A ssistance Program for A irports A CRP Research Report 171 TRB ISBN 978-0-309-44629-7 9 7 8 0 3 0 9 4 4 6 2 9 7 9 0 0 0 0