National Academies Press: OpenBook
« Previous: 6 Reflections on the Day
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×

References

AAFP (American Academy of Family Physicians). 2008. Joint principles of the patient-centered medical home. Delaware Medical Journal 80(1):21–22.

Andrulis, D. P., and C. Brach. 2007. Integrating literacy, culture, and language to improve health care quality for diverse populations. American Journal of Health Behavior 31(Suppl 1):S122–S133.

Brach, C., D. Keller, L. M. Hernandez, C. Baur, R. Parker, B. Dryer, P. Schyve, A. J. Lemerise, and D. Schillinger. 2012. Ten attributes of health literate health care organizations. Washington, DC: Institute of Medicine.

Chin, M. H. 2016a. Creating the business case for achieving health equity. Journal of General Internal Medicine 31(7):792–796.

———. 2016b. Moonshots, opioids, and incentives. In The Health Care Blog: Matthew Holt. http://thehealthcareblog.com/blog/2016/12/08/moonshots-opioids-and-incentives (accessed November 13, 2017).

———. 2017. Movement advocacy, personal relationships, and ending health care disparities. Journal of the National Medical Association 109(1):33–35.

Chin, M. H., A. R. Clarke, R. S. Nocon, A. A. Casey, A. P. Goddu, N. M. Keesecker, and S. C. Cook. 2012. A roadmap and best practices for organizations to reduce racial and ethnic disparities in health care. Journal of General Internal Medicine 27(8):992–1000.

Epstein, R. M., and R. L. Street. 2011. The values and value of patient-centered care. The Annals of Family Medicine 9(2):100–103.

French, J. B., S. H. Scholle, J. Ing, and M. Taylor. 2017. A proposed framework for integration of health care quality measures related to health literacy, language access, and cultural competence. Washington, DC: National Committee for Quality Assurance.

HHS (U.S. Department of Health and Human Services). 2013. Language access plan. Washington, DC: U.S. Department of Health and Human Services.

IOM (Institute of Medicine). 2001. Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academy Press.

———. 2004. Health literacy: A prescription to end confusion. Washington, DC: The National Academies Press.

Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×

NASEM (National Academies of Sciences, Engineering, and Medicine). 2016. Integrating health literacy, cultural competence, and language access services: Workshop summary. Washington, DC: The National Academies Press.

Norris, T., and T. Howard. 2015. Can hospitals heal America’s communities? New York: Democracy Collaborative.

NQF (National Quality Forum). 2017. An environmental scan of health equity measures and a conceptual framework for measure development. Washington, DC: National Quality Forum.

ODPHP (Office of Disease Prevention and Health Promotion). 2010. National action plan to improve health literacy. Washinton, DC: U.S. Department of Health and Human Services.

OMH (Office of Minority Health). 2001. National standards for culturally and linguistically appropriate services in health care. Washington, DC: U.S. Department of Health and Human Services.

Sivanand, B., A. Herman, C. Teutsch, and S. Teutsch. 2017. Building health literacy and family engagement in Head Start communities: A case study. Washington, DC: National Academy of Medicine.

Wynia, M. K., M. Johnson, T. P. McCoy, L. P. Griffin, and C. Y. Osborn. 2010. Validation of an organizational communication climate assessment toolkit. American Journal of Medical Quality 25(6):436–443.

Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
Page 67
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
Page 68
Next: Appendix A: Workshop Agenda »
A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop Get This Book
×
Buy Paperback | $55.00 Buy Ebook | $44.99
MyNAP members save 10% online.
Login or Register to save!
Download Free PDF

Health literacy, cultural competence, and language access services are distinct but inextricably linked concepts for delivering equitable care to all members of the increasingly diverse population of the United States. These concepts are linked, but they developed via different paths, and each has its own unique focus with regard to enabling every individual to obtain the ability to process and understand basic health information and services needed to make appropriate health care decisions. Fragmentation of these disciplines has impeded implementation of relevant measures for quality improvement and accountability.

To foster an integrated approach to health literacy, cultural competency, and language access services, the Roundtable on Health Literacy initiated a project with three components: a commissioned paper to propose a framework for integrating measurements of health literacy, cultural competency, and language access; a workshop to review and discuss the framework; and a second commissioned paper that will provide a roadmap for integrating health literacy, cultural competency, and language access services as well as a revised measurement framework. Held on May 4, 2017, the workshop explored the quality performance measures for integration of health literacy, cultural competence, and language access services. This publication summarizes the presentations and discussions from the workshop.

  1. ×

    Welcome to OpenBook!

    You're looking at OpenBook, NAP.edu's online reading room since 1999. Based on feedback from you, our users, we've made some improvements that make it easier than ever to read thousands of publications on our website.

    Do you want to take a quick tour of the OpenBook's features?

    No Thanks Take a Tour »
  2. ×

    Show this book's table of contents, where you can jump to any chapter by name.

    « Back Next »
  3. ×

    ...or use these buttons to go back to the previous chapter or skip to the next one.

    « Back Next »
  4. ×

    Jump up to the previous page or down to the next one. Also, you can type in a page number and press Enter to go directly to that page in the book.

    « Back Next »
  5. ×

    Switch between the Original Pages, where you can read the report as it appeared in print, and Text Pages for the web version, where you can highlight and search the text.

    « Back Next »
  6. ×

    To search the entire text of this book, type in your search term here and press Enter.

    « Back Next »
  7. ×

    Share a link to this book page on your preferred social network or via email.

    « Back Next »
  8. ×

    View our suggested citation for this chapter.

    « Back Next »
  9. ×

    Ready to take your reading offline? Click here to buy this book in print or download it as a free PDF, if available.

    « Back Next »
Stay Connected!