National Academies Press: OpenBook
« Previous: References
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×

Appendix A

Workshop Agenda

Quality Performance Measures for Integrating Health Literacy,
Cultural Competence, and Language Access Services: A Workshop

May 4, 2017
National Academy of Sciences
Lecture Room
2101 Constitution Avenue NW
Washington, DC

9:00–9:15 Welcome, Introductions, and Workshop Overview

Bernard Rosof, M.D., MACP, Roundtable Chair

9:15–9:45 Presentation of Commissioned Paper

Jessica Briefer French, M.H.S.A., National Committee for Quality Assurance

9:45–10:15 Discussion
10:15–10:30 BREAK
10:30–11:35 Reaction Panel of Developers and Users. Each speaker will have 15 minutes for presentation.
10:30–10:35 Introduction of Speakers
10:35–11:35 Presentations
  • Cindy Brach, M.P.P., Agency for Healthcare Quality and Research
  • Yolanda Robles, Founder and President, CulturaLink
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
  • Marshall Chin, M.D., M.P.H., Associate Chief and Director of Research, Section of General Internal Medicine, The University of Chicago
  • Michael P. Wright, Ed.D., M.S.Ed., M.Div., Vice President, Diversity and Health Equity, Northwell Health
11:35–12:00 Discussion
12:00–1:00 BREAK
1:00–2:00 Implementer Panel 1: This will be a moderated discussion rather than a series of presentations.

Questions will be posed one at a time with responses from panelists.

Moderator: Suzanne Bakken, Ph.D., RN, Professor of Biomedical Informatics, Columbia University
Panelists:
  • Cara James, Ph.D., Director, Office of Minority Health, Centers for Medicare & Medicaid Services
  • Andrew Sanderson, M.D., M.P.H., FASGE, Medical Officer, Office of Minority Health, U.S. Department of Health and Human Services
  • U. Michael Currie, M.P.H., M.B.A., Vice President, Health Equity Services Program, UnitedHealth Group
  • Foster Gesten, M.D., retired Director of the Office of Quality and Patient Safety, New York Department of Health
  • Margaret VanAmringe, M.H.S., Executive Vice President of Public Policy and Government Relations, Joint Commission
2:00–2:30 Discussion
2:30–2:45 BREAK
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
2:45–3:45 Implementer Panel 2: This panel will follow the same format as the previous panel.
Moderator: Ignatius Bau, J.D., Health Care Policy Consultation Services
Panelists:
  • George Isham, M.D., M.S., Senior Advisor, HealthPartners
  • Alicia Wilson, Executive Director, La Clínica del Pueblo
  • Knitasha Washington, D.H.A., FACHE, Executive Director, Consumers Advancing Patient Safety
  • James Crall, D.D.S., Sc.D., M.S., Director, University of California, Los Angeles, First 5 L.A. Dental Homes Project
3:45–4:15 Discussion
4:15–5:00 Reflections of the Day—Roundtable members identify one or two key points from the day’s presentations and discussions.
5:00 ADJOURN
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×

This page intentionally left blank.

Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
Page 69
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
Page 70
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
Page 71
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/24918.
×
Page 72
Next: Appendix B: Biographical Sketches of Moderators, Speakers, and Panelists »
A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop Get This Book
×
Buy Paperback | $55.00 Buy Ebook | $44.99
MyNAP members save 10% online.
Login or Register to save!
Download Free PDF

Health literacy, cultural competence, and language access services are distinct but inextricably linked concepts for delivering equitable care to all members of the increasingly diverse population of the United States. These concepts are linked, but they developed via different paths, and each has its own unique focus with regard to enabling every individual to obtain the ability to process and understand basic health information and services needed to make appropriate health care decisions. Fragmentation of these disciplines has impeded implementation of relevant measures for quality improvement and accountability.

To foster an integrated approach to health literacy, cultural competency, and language access services, the Roundtable on Health Literacy initiated a project with three components: a commissioned paper to propose a framework for integrating measurements of health literacy, cultural competency, and language access; a workshop to review and discuss the framework; and a second commissioned paper that will provide a roadmap for integrating health literacy, cultural competency, and language access services as well as a revised measurement framework. Held on May 4, 2017, the workshop explored the quality performance measures for integration of health literacy, cultural competence, and language access services. This publication summarizes the presentations and discussions from the workshop.

  1. ×

    Welcome to OpenBook!

    You're looking at OpenBook, NAP.edu's online reading room since 1999. Based on feedback from you, our users, we've made some improvements that make it easier than ever to read thousands of publications on our website.

    Do you want to take a quick tour of the OpenBook's features?

    No Thanks Take a Tour »
  2. ×

    Show this book's table of contents, where you can jump to any chapter by name.

    « Back Next »
  3. ×

    ...or use these buttons to go back to the previous chapter or skip to the next one.

    « Back Next »
  4. ×

    Jump up to the previous page or down to the next one. Also, you can type in a page number and press Enter to go directly to that page in the book.

    « Back Next »
  5. ×

    Switch between the Original Pages, where you can read the report as it appeared in print, and Text Pages for the web version, where you can highlight and search the text.

    « Back Next »
  6. ×

    To search the entire text of this book, type in your search term here and press Enter.

    « Back Next »
  7. ×

    Share a link to this book page on your preferred social network or via email.

    « Back Next »
  8. ×

    View our suggested citation for this chapter.

    « Back Next »
  9. ×

    Ready to take your reading offline? Click here to buy this book in print or download it as a free PDF, if available.

    « Back Next »
Stay Connected!