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Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press. doi: 10.17226/24930.
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Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press. doi: 10.17226/24930.
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Page 259
Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press. doi: 10.17226/24930.
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Page 259
Page 260
Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press. doi: 10.17226/24930.
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Page 260

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257 Airport Consultants Council. January 2012. “Airport Information Technology & Systems.” http://www.acconline. org/c/r/it_guidelines.aspx Alzheimer’s Association. 2016. “2016 Alzheimer’s Disease Facts and Figures.” http://www.alz.org/facts/ Arditi, A., R. Cagenello, and B. Jacobs. 1995. “Letter Stroke Width, Spacing, Line, and Legibility.” Paper presentation at the Optical Society of America, Washington, DC. Arditi, A. 1999. “Making Text Legible: Designing for People with Partial Sight.” Lighthouse International. http:// www.cs.mtu.edu/~nilufer/classes/cs3611/interesting-stuff/designing-with-colors-2/print_leg.htm Bosch, S. J., and A. Gharaveis. 2017. “Flying Solo: A Review of the Literature on Wayfinding for Older Adults Experiencing Visual or Cognitive Decline.” Applied Ergonomics, 58, 327–333. Boyle, C. A., S. Boulet, L. A. Schieve, R. A. Cohen, S. J. Blumberg, M. Yeargin-Allsopp, S. Visser, and M. D. Kogan. 2011. “Trends in the Prevalence of Developmental Disabilities in U.S. Children, 1997–2008.” Pediatrics, 127(6), 1034–1042. Brabyn, J. A., G. Haegerstrom-Portnoy, M. E. Schneck, and L. A. Lott. 2000. “Visual Impairments in Elderly People Under Everyday Viewing Conditions.” Journal of Vision Impairment and Blindness, 94(12). Brinkhoff, J. September 14, 2016. “Wayfinding.” Great Plains ADA Center. www.gpadacenter.org/sites/adaproject. org/files/wayfinding.pdf Campbell, O. 2015. “Designing for the Elderly: Ways Older People Use Digital Technology Differently.” Smashing Magazine, 2/5/2015. https://www.smashingmagazine.com/2015/02/designing-digital-technology-for-the- elderly/ Canadian Transportation Agency (CTA). 2007. Code of Practice: Passenger Terminal Accessibility. https://www. otc-cta.gc.ca/eng/publication/passenger-terminal-accessibility CDS Office Technologies. May 2011. “Digital Signage Implementation Guide.” http://www.cdsofficetech.com/ wp-content/uploads/2013/01/Digital-Signage-Implementation-Guide.pdf Centers for Disease Control and Prevention (CDC). “Autism Spectrum Disorder (ASD).” http://www.cdc.gov/ ncbddd/autism/data.html Centers for Disease Control and Prevention (CDC). 2014. “Summary Health Statistics for U.S. Adults: National Health Interview Survey, 2012.” Vital and Health Statistics, Series 10, Number 260. https://www.cdc.gov/nchs/ data/series/sr_10/sr10_260.pdf Centers for Disease Control and Prevention (CDC). 2015. “Prevalence of Disability and Disability Type Among Adults—United States, 2013.” Morbidity and Mortality Weekly Report, 64(29), 777–783. https://www.cdc. gov/mmwr/preview/mmwrhtml/mm6429a2.htm Civil Aviation Authority, 2009, Research into air passengers’ experiences and expectations of the EC Regulation on ‘the rights of disabled persons and persons of reduced mobility when travelling by air. CNIB. 2016. Clearing Our Path: Creating Accessible Environments for People with Vision Loss. http://www. clearingourpath.ca/default_e.php Connell, B., M. Jones, R. Mace, J. Mueller, A. Mullick, E. Ostroff, J. Sanford, E. Steinfeld, M. Story, and G. Vanderheiden. 1997. The Principles of Universal Design: Version 2.0. The Center for Universal Design, North Carolina State University, Raleigh, NC. https://www.ncsu.edu/ncsu/design/cud/about_ud/udprinciples text.htm Department for Transport (UK). 2008. Access to Air Travel for Disabled Persons and Persons with Reduced Mobility—Code of Practice. Dern, D. P. “What’s Involved in Deploying Interactive Digital Wayfinding.” 4 November 2013. Worship Tech Director. http://www.worshiptechdirector.com/article/whats_involved_in_deploying_interactive_digital_ wayfinding/IT Bibliography

258 Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities Disabilities, Opportunities, Internetworking, and Technology “Designing Software that is Accessible to Indi- viduals with Disabilities”, Sheryl Burgstahler, Ph.D., August 28, 2014. http://www.washington.edu/doit/ designing-software-accessible-individuals-disabilities Elizer Jr., R. M., D. H. Squier, R. E. Brydia, and C. P. Beaty. 2012. ACRP Report 70: Guidebook for Implement- ing Intelligent Transportation Systems Elements to Improve Airport Traveler Access Information. Transpor- tation Research Board of the National Academies, Washington, DC. http://www.trb.org/Publications/ Blurbs/167644.aspx European Community. 2006. “Regulation (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travel- ling by air.” In Official Journal of the European Union, July 26, 2006, pp. L204/1-9, http://eur-lex.europa.eu/ LexUriServ/LexUriServ.do?uri=OJ:L:2006:204:0001:0009:EN:PDF FAA. 2012. Advisory Circular 150/5220-21C—Aircraft Boarding Equipment. https://www.faa.gov/document Library/media/Advisory_Circular/150_5220_21c.pdf FAA. 2016. DOT/FAA/TC-TN16/54—Indoor Wayfinding for Blind and Visually Impaired Travelers. http:// www.airporttech.tc.faa.gov/Download/Airport-Safety-Papers-Publications-Detail/dt/Detail/ItemID/572/ Indoor-Airport-Wayfinding-for-Blind-and-Visually-Impaired-Travelers Gerkensmeyer, T., and D. Wenig. 2013. “Towards Sensorimotor Navigation Support for People in the Early Stages of Alzheimer’s Disease.” Paper presentation at CEWIT-TZI-acatech Workshop “ICT Meets Medicine and Health,” March 19–20 2013, Bremen, Germany. http://www.comnets.uni-bremen.de/cewit-tzi-workshop-2013/PDF/ papers/Gerkensmeyer.pdf Goldstein, D., and G. Care. (n.d.). “Disability Rights and Access to the Digital World: An Advocate’s Analysis of an Emerging Field.” Disability Rights Education & Defense Fund. https://dredf.org/media-disability/ disability-rights-and-access-to-the-digital-world/. Great Plains ADA Center “Wayfinding”, Julie Brinkhoff, September 14, 2016. http://www.gpadacenter.org/sites/ adaproject.org/files/wayfinding.pdf Greenemeier, L. 2009. “A Loopy Idea That Works: Using Telecoils to Turn Hearing Aids into Loudspeakers.” Scientific American, 10/19/2009. https://www.scientificamerican.com/article/induction-hearing-loop/ Gresham, Smith and Partners. October 2013. Wayfinding Study for Large Hub International Airport in North America. Harding, J. R., M. Elizer Jr., J. Alderman, M. J. Frankel, S. T. Chrysler, C. M. Poe, L. L. Higgins, C. Beatty, L. Theiss, A. Smiley, T. Smahel, J. A. Pangburn, C. Berger, and T. Esch. 2011. ACRP Report 52: Wayfinding and Signing Guidelines for Airport Terminals and Landside. Transportation Research Board of the National Academies, Washington, DC. Hearing Loss Association of America “Hearing Assistive Technology” http://www.hearingloss.org/content/ hearing-assistive-technology Jacobson, W. H. 1993. The Art and Science of Teaching Orientation and Mobility to Persons with Visual Impairments. AFB Press, New York. Katz, B. J., H. G. Hawkins Jr., J. F. Kennedy, and H. R. Howard. 2008. “Traffic Control Devices Pooled Funded Study: Design and Evaluation of Selected Symbol Signs, Final Report.” Science Applications International Corporation, McLean, VA. Kearney, A.T. 2013. “Understanding the Needs and Consequences of the Aging Consumer,” http://www. atkearney.com/consumer-products-retail/maturing-consumer/cgf-expert-report/-/asset_publisher/ flyMFKVRbtv9/content/understanding-the-needs-and-consequences-of-the-ageing-consumer/10192 Kiosk Marketplace.com “Six best practices for kiosk design and deployment”, Tim Dreyer, May 9, 2011. https:// www.kioskmarketplace.com/blogs/six-best-practices-for-kiosk-design-and-deployment/ Landrum & Brown, Inc. 2016. ACRP Research Report 161: Guidelines for Improving Airport Services for International Customers. Transportation Research Board, Washington, DC. Lee, H. 2011. “The effects of truncated dome detectable warnings on travelers negotiating curb ramps in wheel- chairs,” Journal of Visual Impairment and Blindness (105:5), pp. 276–286. Levine, D., ed. 2003. Universal Design New York. Center for Inclusive Design and Environmental Access, Univer- sity at Buffalo, State University of New York, Buffalo, NY. http://www.nyc.gov/html/ddc/downloads/pdf/ udny/udny2.pdf Long, R. G.* and Giudice, N. A.* 2010. “Establishing and Maintaining Orientation for Mobility.” In B. B. Blasch, W. R. Wiener, & R. W. Welsh (Eds.), Foundations of Orientation and Mobility, 3rd Edition, Vol. 1: History and Theory, pp. 45–62. New York: American Foundation for the Blind. (* equal contribution of authors). mediaPanel “Airport Digital Signage: The Best Ways to Use It & Why”, November 10, 2015 http:// getmediapanel.com/airport-digital-signage/ mediaPanel “How to Use Digital Wayfinding & Why You Should,” 28 July 2015 http://getmediapanel.com/digital- wayfinding/

Bibliography 259 mediaPanel “The 3 Most Important Pieces of a Digital Signage Network”, August 13, 2015 http://getmediapanel. com/pieces-of-digital-signage-network/ Mein, P., A. Kirchhoff, and P. Fangen. 2014. ACRP Synthesis of Airport Practice 51: Impacts of Aging Travelers on Airports. Transportation Research Board of the National Academies, Washington, DC. Morris, J., J. Mueller, M. L. Jones, and B. Lippincott. 2013. “Wireless Technology Use and Disability: Results from a National Survey.” Journal on Technology and Persons with Disabilities 1, Proceedings of the Annual International Technology and Persons with Disabilities Conference 2013. http://www.wirelessrerc.gatech.edu/sites/default/ files/publications/morris_et_al_-_wireless_tech_use_and_disability.pdf Nash, J. M., R. Agnew, S. A. D. Ward, R. A. Massey, T. Callister, R. McNeill, F. Barich, J. Phy, and E. Tolton. 2012. ACRP Report 65: Guidebook for Airport Irregular Operations (IROPS) Contingency Planning. Transportation Research Board of the National Academies, Washington, DC. National Business & Disability Council at The Viscardi Center “Role of Accessible Kiosks and Mobile Apps”, Beatrice Schmidt, 2016. http://www.viscardicenter.org/role-of-accessible-kiosks-and-mobile-apps/ National Fire Protection Association (NFPA). 2016. Emergency Evacuation Planning Guide for People with Dis- abilities. http://www.nfpa.org/public-education/by-topic/people-at-risk/people-with-disabilities National Institute on Deafness and Other Communication Disorders (NIDCD). 2016. Quick Statistics About Hearing. https://www.nidcd.nih.gov/health/statistics/quick-statistics-hearing National Institutes of Health, National Eye Institute. “Facts about Color Blindness.” https://www.nei.nih.gov/ health/color_blindness/facts_about O’Neill, M. J. 1991. “Effects of Signage and Floor Plan Configuration on Wayfinding Accuracy.” Environment and Behavior, 23(5), 553–574. Open Doors Organization. 2014. Certified Access Provider Initial Certification Activity Guide. Chicago, IL. Open Doors Organization. 2015. Research Among Adults with Disabilities: Travel and Hospitality. Pruett, S. and S. Pruett. (n.d.) “Universal Design: Guide for Inclusive Tourism” (slideshow). https://www.slide- share.net/srains/universal-design-guide-for-inclusive-tourism-by-scott-and-sarah-pruett Reduced Mobility Rights, The News “Assistive Technology Is Needed to Improve Deaf People Airport Experi- ence”, Roberto Castiglioni, July 25, 2013. http://www.reducedmobility.eu/20130725342/The-News/assistive- technology-is-needed-to-improve-deaf-people-airport-experience.html Sensalis, G. 27 August 2014. “American Disabled Passengers Complaints Up 55% in June 2014.” Reduced Mobility Rights. http://www.reducedmobility.eu/20140827499/The-News/american-disabled-passengers-complaints- up-55-in-june-2014.html Slawsky, R. 30 December 2010. “Digital Signage Finds a Home at the Airport.” DigitalSignageToday.com. https:// www.digitalsignagetoday.com/whitepapers/digital-signage-finds-a-home-at-the-airport/ TechRepublic “Creating an ADA-compliant website”, Nicole Nash, March 30, 2012 http://www.techrepublic.com/ blog/web-designer/creating-an-ada-compliant-website/ TransSolutions, Clemson University, and Kimley-Horn and Associates, Inc. 2012. ACRP Report 67: Airport Pas- senger Conveyance Systems Planning Guidebook. Transportation Research Board of the National Academies, Washington, DC. U.S. Access Board. 2010. “Chapter 7: Communication Elements and Features.” In ADA Standards. https://www. access-board.gov/guidelines-and-standards/buildings-and-sites/about-the-ada-standards/ada-standards/ chapter-7-communication-elements-and-features U.S. Access Board. 2011. “Proposed Guidelines for Pedestrian Facilities in the Public Right-of-Way.” https:// www.access-board.gov/guidelines-and-standards/streets-sidewalks/public-rights-of-way/proposed-rights- of-way-guidelines U.S. Census Bureau. 2012. Americans with Disabilities: 2010 (P70-131), U.S. Government Printing Office, Washington, DC. http://www.census.gov/prod/2012pubs/p70-131.pdf U.S. Census Bureau. 2014a. Older Americans with a Disability: 2008–2012 (ACS-29). U.S. Government Print- ing Office, Washington, DC. https://www.census.gov/content/dam/Census/library/publications/2014/acs/ acs-29.pdf U.S. Census Bureau. 2014b. 65+ in the United States: 2010 (P23-212). U.S. Government Printing Office, Washington, DC. https://www.census.gov/content/dam/Census/library/publications/2014/demo/ p23-212.pdf U.S. DOT. June 2014. Air Travel Consumer Report. Office of Aviation Enforcement and Proceedings, Aviation Consumer Protection Division. https://www.transportation.gov/sites/dot.gov/files/docs/2014JuneATCR. pdf U.S. DOT. 13 May 2009. “Answers to Frequently Asked Questions Concerning Air Travel of People with Disabilities Under the Amended Air Carrier Access Act Regulation.” Office of Aviation Enforce- ment and Proceedings, Washington, DC. https://www.transportation.gov/sites/dot.gov/files/docs/ FAQ_5_13_09_2.pdf

260 Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities U.S. DOT. 2008. 14 CFR Part 382, Non-discrimination on the Basis of Disability in Air Travel. https://www. transportation.gov/sites/dot.gov/files/docs/Part%20382-2008_1.pdf U.S. DOT. 2013. 14 CFR Parts 382 and 399, 49 CFR Part 27. Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports and Accessibility of Aircraft and Stowage of Wheelchairs; Final Rules. Federal Register, 78(218). https://www.transportation.gov/airconsumer/ websites-kiosk-accessibility-finalrule-2013-pdf U.S. DOT. 2015. “Guide: Air Travelers with Developmental Disabilities”, https://www.transportation.gov/sites/ dot.gov/files/docs/Developmental_Disabilities_Guide_0.pdf U.S. DOT. August 2015. Annual Report for 2014 on Disability-Related Air Travel Complaints: Report of the Secretary of Transportation to the United States Congress. Office of Aviation Enforcement and Proceedings. Wolfe H. P. July 2003. Accommodating Aging Population Needs in Airport Terminals, Maricopa Association of Governments, Phoenix, AZ. World Health Organization (WHO). 2014. “Facts About Ageing,” http://www.who.int/ageing/about/facts/en/

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TRB's Airport Cooperative Research Program (ACRP) Research Report 177: Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities provides guidance to assist aging travelers and persons with disabilities to travel independently within airports using pedestrian wayfinding systems. The guidebook addresses travel by people with cognitive, sensory, and other mobility challenges.

The Wayfinding Accessibility Audit Checklist documents issues that should be considered in a baseline airport wayfinding accessibility audit; it is provided in Word format so that users can check items off the list. The research team collected ratings of airport wayfinding applications from users of those applications on the Application Review Criteria testing and comment form. A PowerPoint presentation provides an overview of the ACRP research produced as a part of this report.

Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences, Engineering, and Medicine or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.

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