National Academies Press: OpenBook

Guidance for Planning, Design, and Operations of Airport Communications Centers (2018)

Chapter: Appendix D - Situational Awareness Template

« Previous: Appendix C - CONOPS Function Template
Page 140
Suggested Citation:"Appendix D - Situational Awareness Template." National Academies of Sciences, Engineering, and Medicine. 2018. Guidance for Planning, Design, and Operations of Airport Communications Centers. Washington, DC: The National Academies Press. doi: 10.17226/24980.
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Page 140
Page 141
Suggested Citation:"Appendix D - Situational Awareness Template." National Academies of Sciences, Engineering, and Medicine. 2018. Guidance for Planning, Design, and Operations of Airport Communications Centers. Washington, DC: The National Academies Press. doi: 10.17226/24980.
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Page 141

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140 Situational Awareness Template A P P E N D I X D Sample Situational Awareness Template Situation Name and/or Short Description: Situation Reference Number: An airport should consider developing a taxonomy which allows for easy reference to all situations. Situational Condition: Describe in detail. Severity Metrics: List any metrics which may be used to measure the severity or size of the situation, including thresholds which trigger actions.

Situational Awareness Template 141 Situation Response: Describe the airport’s response to the situation, taking into account different levels of severity/size as discussed above. Situation Manager: Describe the ACC and airport organizational resources required to manage the situation should a threshold be exceeded. Include names, phone numbers, and email addresses. Situation Contact: List the airport entities that must be contacted if the situation meets the thresholds described above. Include names, phone numbers, and email addresses.

Next: Appendix E - Standard Operating Procedure Template »
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TRB's Airport Cooperative Research Program (ACRP) Research Report 182: Guidance for Planning, Design, and Operations of Airport Communications Centers helps airports of all sizes determine which type of airport communications center best meets their operational needs. Various functions include dispatch of police, emergency response, maintenance requests, and monitoring of airport systems. In some cases, individual departments have “siloed” these functions into separate call centers. Myriad factors need to be addressed in considering the best approach to providing necessary airport services for employees and for the public.

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