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47 Interviews were conducted by phone or in person in 2017. Date(s) of interviews are indicated in parentheses. Ride Providers and Fleet Management Companies ⢠American Coach Lines (1/20/17) ⢠OurBus (1/22/17) ⢠WeDriveU (1/20/17 and 2/3/17) ⢠Chariot (2/16/17) ⢠Via (2/17/17 and 3/1/17) ⢠Proterra (4/13/17) ⢠MV Transportation (4/19/17) Technology Providers/Platforms ⢠Luum (1/9/17) ⢠Ridecell (2/13/17) ⢠TransLoc (2/17/17) Private and Consortium Service Sponsors and Coordinators ⢠Google Transportation Services (Bay Area) (1/22/17) ⢠TMA of Lake-Cook (Shuttle Bug program, suburban Chicago) (1/27/17 and 9/29/17) ⢠Jones Lang LaSalle (JLL) (Prudential Plaza/Aon Center shuttles, Chicago) (2/10/17) ⢠Charles Schwab Corporate Real Estate Property Management (Lone Tree Link, suburban Denver) (3/22/17) ⢠Bay Area Council (6/23/17) Public Agencies ⢠Department of For-Hire Vehicles, Washington, DC (2/6/17) ⢠Denver Regional Transportation District (3/1/17) ⢠New York City Taxi and Limousine Commission (3/21/17) ⢠City of Lone Tree, CO (4/25/17) ⢠San Francisco Municipal Transportation Authority (6/15/17) ⢠Bay Area Rapid Transit (6/16/17) ⢠San Mateo County TDM Agency (commute.org) (6/22/17) ⢠New York City Department of Transportation (6/23/17) Subject Matter Experts ⢠Axel Hellman, consultant, New Jersey jitneys (1/22/17) ⢠Eric Goldwyn, transportation scholar at Columbia University, NYC dollar vans (2/3/17) ⢠Jason Pavluchuk, consultant, Association for Commuter Transportation (2/6/17) ⢠David King, Professor at Arizona State University (2/24/17) A P P E N D I X A List of Stakeholders Interviewed