National Academies Press: OpenBook

College Student Transit Pass Programs (2018)

Chapter: Appendix D - Example Agreements

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89 A p p e n d i x d Appendix D-1: Blacksburg Transit/Virginia Polytechnic Institute and State University Contract for Public Transportation Services Example Agreements

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example Agreements 103 UW-MILWAUKEE MILWAUKEE TRANSPORT SERVICES, INC. U-PASS CONTRACT FOR Fall 2017 through Summer 2018 semesters This Agreement is by and between Milwaukee Transport Services, Inc. (hereinafter referred to as Company) operator of the Milwaukee County Transit System (hereinafter referred to as “MCTS”), and the Board of Regents of the University of Wisconsin System (UW-Milwaukee) (hereinafter referred to as the “University”). Whereas MCTS provides regular bus service over established routes during published hours and at published frequencies: and Whereas MCTS bus service provides satisfactory means of transporting University students to and from their places of residence and the campuses: and Whereas students continued participation in the U-PASS program is contingent upon the approval of segregated fees required to pay for it (University governance requires that segregated fees be reviewed and approved annually by the Student Association Senate, Chancellor and the UW System Board of Regents) and: Therefore, be it resolved that the University wishes to encourage the use of MCTS bus service by University students by including the cost (See Addendum A) of such service as part of each eligible student’s tuition and fees. In exchange for the mutual consideration stated below, the parties agree as follows: I. During the term of this Agreement, the Company agrees to provide each semester U-PASS cards to University for distribution to all eligible students (See Addendum B for student eligibility criteria). II. The Company agrees that the U-PASS cards it provides will be made in a format and of materials that do not lend themselves to counterfeiting or copying. The U-PASS cards will be numbered by the Company. III. University agrees to establish appropriate procedures to assure that one and only one U-PASS card per semester and for summer sessions is distributed to each eligible student. This will include University recording the serial/identification number of the U-PASS smart card issued to the identified student. The University is responsible to provide a list U-PASS smart card serial/identification numbers to the Company. All passes will be deactivated at the end of the spring semester and the company will activate the summer session passes upon receipt of a new Excel file provided by the University. IV. The University also agrees to establish appropriate procedures, including a replacement fee for issuing a replacement if the U-PASS smart card is lost or stolen. This will include providing the Company with the serial/identification number of the lost or stolen U-PASS smart card. A replacement card cannot be processed unless the missing smart card serial/identification number is given to the Company. The specific distribution and replacement procedures will be discussed with the Company prior to implementation or any change by the University. For each Appendix D-2: UW-Milwaukee/Milwaukee Transport Services, Inc. U-Pass Contract

104 College Student Transit pass programs replacement U-PASS smart card the University issues, $2.00 shall be paid to the Company and accounted for separately. Payments for replacement U-PASS smart cards will be made to the Company no later than 15 calendar days after each semester ends. V. The University agrees not to allow for refunds, outside of the grace period as defined in Addendum A, for U-PASS cards charged to students within the eligibility group defined for that semester. VI. The University agrees that it will not add additional fees or promotion/discounts under the U- PASS fee and/or name unless authorized in writing by the Company 30 days prior to the delivery of each semester’s U-PASS cards. VII. The U-PASS card will be valid for transportation at no additional charge seven days a week, during all scheduled hours, on all Company bus routes within Milwaukee County when shown by the students to whom issued in conjunction with a valid UWM student identification card. Students are also able to use the U-PASS card on transit services contracted to the Company from other counties but additional zone fares may be required at the time of boarding. VIII. In compliance with the Americans with Disabilities Act (ADA), paratransit service will be made available to eligible University students with disabilities. Eligible University students with disabilities will have access to the Milwaukee County Transit Plus Program with the following expanded benefit. The fare established by the County for use of this paratransit service will be paid by the County for any Transit Plus trip taken by a student also registered for the U-PASS program. Any trip costing up to the County’ s maximum reimbursable amount plus the current Transit Plus fare co-pay will be free to eligible University students. IX. Any fee above this combined total amount will continue to be paid by the user. To obtain the fare waiver, eligible students will be certified by the Milwaukee County Transit Plus Program as eligible each Semester. Students will also be required to show the transportation service provider their U-PASS card, a validated University student identification card and a valid Milwaukee County Transit Plus Program identification card. If the University is contacted by Milwaukee County Transit Plus program staff to confirm that an ADA passenger student is participating in the U-PASS program, the University will cooperate fully with the Milwaukee County Transit Plus Program staff. Any questions that ADA passenger students have should be directed to the Milwaukee County Transit Plus Program at 414-343-1700. Transit Plus may charge additional fees for non-ADA services. (Please attach a Schedule of Associated Fees as an Addendum E) X. The U-PASS card is not transferable and not for resale and shall be forfeited and confiscated if misused or presented for transportation by any person other than the person to whom issued. If the person’s University identification card is forfeited, it will be returned immediately to University. Any person violating these terms or conditions may be subject to prosecution by Milwaukee County and/or University for disciplinary action. XI. The Company shall provide its established and regularly publicized Milwaukee County Transit System bus service and any additional bus service it may activate (See Addendum C for additional bus service). Milwaukee County shall also provide its bus service to the University’s Transit Plus eligible students upon presentation by each student of their valid University U-PASS card their validated University student picture identification card, and their valid Milwaukee County Transit Plus picture identification card. Ozaukee County Freeway Flyers are also eligible for the U-PASS program with a valid University ID and valid U-PASS. The Ozaukee County Board of Supervisors retains the right to adjust U-PASS fares at any time during this contract. XII. As mutually agreeable, the Company and/or the University may conduct a ridership study to determine the impact of the U-PASS program. Both parties must work together to conduct the research and split all associated costs. University and the Company will work cooperatively to obtain and share this information. Information obtained from the study will be provided to both parties.

example Agreements 105 XIII. In providing and furnishing any of the aforementioned bus services, the Company shall act as an independent contractor, and University shall not have, and shall not exercise any control over the Company’s operation in connection with providing bus service. The University shall not have, and shall not exercise any control or supervision over the drivers of the buses used in said service who shall be employed by the Company, shall constitute the Company’s employees only, shall not constitute agents or employees of the University, and shall be subject solely to the Company’s supervision and control. XIV. It is understood that the administration, management, marketing and promotion of the U-PASS program are the primary responsibility of the Company as well as the marketing materials that will be made available to University. The Company will provide U-PASS smart cards and five electronic smart card serial number readers to assist with recording the numbers. University is responsible for making eligible students aware of the availability of the U-PASS program and how to obtain the U-PASS. It is further understood that University shall be responsible for its own costs associated with distributing the U-PASS in-person. This includes entering and keeping a record of the U-PASS smart card serial/identification number issued to a specified identified student. In all these it is acknowledged that there may be administrative and management costs to both parties. The Company agrees not to sell, use, or distribute the student mailing list for any purpose other than U-PASS promotion but for purposes of securing marketing partners and printing marketing materials, University agrees to submit student home addresses to a mailing house approximately one month prior to each semester start date for mailing U-PASS information. XV. The Company shall defend, indemnify and hold harmless University and University’s agents, servants, and employees against all loss, damages, legal expenses and other expenses which University may sustain or become liable for on account of injury to or death of persons, or on account of damage to, loss or destruction of property resulting from activities conducted by the Company pursuant to this Agreement. XVI. The Company and University agree to cooperatively establish administrative policies and procedures, which will effectively safeguard the interest of both parties. XVII. The Company may examine University’s U-PASS records and procedures with 48 hours’ notice to University Transportation Services office. Access and disclosure of student information must be consistent with the Family Educational Rights and Privacy Act (FERPA). XVIII. The Company shall not be in default of any provisions of this Agreement for failure to perform where such failure is due solely to strikes, walk-outs, civil insurrections or disorders, orders of civil authorities, shortages of motor fuel or equipment, acts of God, or for any other cause or causes beyond the control of the Company. In the event that service is substantially disrupted by strikes and/or walkouts for a period in excess of three (3) days (72 hours) during the period in which the U-PASS is valid the set fee owed by University shall be reduced by the prorated daily amount of the U-PASS value for the semester back to the first day of service disruption. XIX. In the event that service is substantially disrupted by weather or other factors uncontrollable by the Company (civil disorders, etc.) for a period in excess of three (3) days (72 hours) during the period in which the U-PASS is valid the set fee owed by University shall be reduced by the prorated daily amount of the U-PASS value for the semester back to the first day of service disruption. If the entire fee has been paid by University, the Company agrees to refund such prorated amount. XX. If at any time during the term of this Agreement, either party shall fail to satisfactorily meet the provisions of this Agreement, or if at any time the Company makes or notifies University of what University considers to be an adverse change in any of the bus service or routing covered by this Agreement, the dissatisfied party shall so advise the other party by certified mail indicating in specific detail the nature and basis of its dissatisfaction. Correspondence will be sent to the attention of Manager of Business and Institutional Sales at 1942 N. 17th Street, Milwaukee, WI 53205.

106 College Student Transit pass programs XXI. The party to whom the complaint is addressed shall have an opportunity to correct the situation giving rise to the complaint within forty-five (45) days from its receipt; if such corrections are not made to the reasonable satisfaction of the complaining party within said period, the complaining party may terminate this Agreement upon forty-five (45) days written notice. XXII. All accounts shall be settled on a prorated basis in the event of termination of this Agreement prior to its full term. XXIII. The Agreement shall be reviewed and renewed annually prior to the beginning of the term of the contract. If either party wishes to terminate the Agreement the contract shall lapse without further obligation if either party provides proper notification per instructions outlined in section XXI. XXIV. The Company warrants that it has the authority to enter into this Agreement and that any approvals required of and by the County of Milwaukee have been obtained and are valid for the full term of this Agreement.

example Agreements 107 Signature Page UW-Milwaukee Milwaukee Transport Services, Inc. U-PASS Contract (Fall 2017-Spring 2018-Summer 2018) Milwaukee Transport Services, Inc. hereby duly executes this Agreement this ______________ day of ___________________, 2017. Milwaukee Transport Services, Inc. By: ___________________________________________________________________________ Tim Hosch, Chief Financial Officer For the State of Wisconsin on behalf of The Board of Regents of the University of Wisconsin System (UW-Milwaukee) duly executes this Agreement this _____________ day of ___________________, 2017. The Board of Regents of the University of Wisconsin System (UW-Milwaukee) By: _________________________________________________________________________________ Natalie Benavides, Procurement Specialist

108 College Student Transit pass programs Addendum A I. For all of the Company U-PASS services provided for herein, the University shall assess each segregated fee paying student the amount set forth in the Tariff. Currently it is $45.00 per fall and spring semesters, and $22.50, per one or more Summer Sessions. II. Estimated dollar amounts due will be based on the number of eligible University students that meet the minimum University credit criteria 30 days after the start of each semester. III. Based on current University established eligible students, 23,000 for fall 2017 semester and 21,000 for spring semester 2018, and 4,000 for summer semester it is estimated that these fee amounts will result in a total dollar amount of $2,070,000 to be paid to the Company. No later than November 11, 2017, the University shall provide to the Company an updated estimate of total dollar amount of expected U-PASS segregated fee collections to be paid to the company. The following amounts are estimates only. The University will only remit funds it has collected, regardless of projected or eligibility counts. The University shall pay the Company a total dollar amount equal to the actual U-PASS segregated fee collections from segregated fee assessments according to the following payment schedule: Fall Semester Payment Date Installment Payments September 8, 2017 $310,000 (30% of $1,035,000) October 13, 2017 $310,000 (30% of $1,035,000) November 10, 2017 $207,000 (20% of $1,035,000) December 8, 2017 $103,500 (10% of $1,035,000) January 20, 2018 $103,500 (10% of $1,035,000) Note 1: Fall semester actual segregated fee collections through the end of the fall semester processing (on or about February 1, 2018) less previous installment payments for the fall semester made through December 8 will be remitted to Company by February 9, 2018. Actual fee collections through the end of the fiscal year processing, June 30, 2018, less previous installment payments for the fall semester made through February 9, 2018 will be remitted to Company by August, 15, 2018. Spring Semester Payment Date Installment Payments February 19, 2018 $283,500 (30% of $945,000) March 16, 2018 $283,500 (30% of $945,000) April 20, 2018 $189,000 (20% of $945,000) May 18, 2018 $94,500 (10% of $945,000) July 20, 2018 $94,500 (10% of $945,000) Note 2: Spring semester Actual segregated fee collections through the end of the fiscal year, June 30, 2018 less previous installment payments for the spring semester made through May 19, 2018, will be remitted to the Company by August 15, 2018. Summer Semester Payment Date Installment Payments June 8, 2018 $27,000 (30% of $90,000) July 20, 2018 $27,000 (30% of $90,000) August 10, 2018 $18,000 (20% of $90,000) September 14, 2018 $9,000 (10% of $90,000) January 14, 2019 $9,000 (10% of $90,000) Note 3: Summer sessions actual segregated fee collections through the end of the calendar year (December 31, 2018) less previous installment payments for the summer sessions made through September 14, 2018, will be remitted to Company on February 15, 2019. IV. The term of this agreement at the fall, spring and summer semesters segregated fee amounts stated shall be from August 15, 2017 through August 15, 2018. Should the fee and/or expenditure authority not be approved, the contract shall lapse on August 15, 2018 without further obligation of either party.

example Agreements 109 V. No later than August 15, 2017, the Company agrees to provide the University with a number of U- PASS cards equal to a number known as: estimate of registered segregated fee head-count for the 2017 fall semester. No later than January 10, 2018, the Company agrees to provide the University with a number of U-PASS cards equal to a number known as: estimate of registered segregated fee head-count for the 2018 spring semester. No later than May 15, 2018, the Company agrees to provide the University with a number of U-PASS cards equal to a number known as: estimate of registered segregated fee head-count for the 2018 summer semester. University will provide Company a list of corresponding U-PASS smart card serial/identification numbers of new and returning students in order process an activate U-PASS smart cards. Within 15 days of the end of the fall and spring semesters, University will remit to the Company any U- PASS cards, which have not been issued. VI. U-PASS cards issued under this contract will be valid through the following dates for each of the semesters/sessions listed below. Semester Start Date Expiration Date Fall 2017 August 21, 2017 January 22, 2018 Spring 2018 January 15, 2018 May 21, 2018 Summer 2018 May 21, 2018 August 27, 2018 Addendum B I. The eligibility criterion is defined by the University as all students paying Segregated Fee. This also includes those who received a U-PASS card but dropped below the minimum eligibility prior to the 30th day from the beginning of each semester UNLESS the students returned the U-PASS card, no credit will be given. II. It is the responsibility of the University to keep a list of all participants that drop classes below the minimum defined eligibility and have obtained a U-PASS card and did not return it within the grace period stated above. When notified, the Company will remove card fare validation from list provided by the University. III. University will be responsible for providing an eligibility report to the Company no later than 40 days after each new semester begins. Addendum C The Company shall also continue to operate bus service on three existing University-oriented routes known as: Route 44U (Fair Park-Whitnall), Route 40U (Holt-College), Route 49U (Brown Deer). Each of these routes will provide service from one or more park-ride lots. These routes are subject to change or adjustment by the discretion of Milwaukee County Note: For the non-Academic periods, the three existing University-oriented routes will not operate or provide service. It is further understood by the University that for the Summer sessions only, the following regular MCTS bus routes will have shortened routes that will not extend all the way to the University: Rt. 60: Burleigh St. will extend only as far as Humboldt and Locust, Rt. 21: North Ave. will extend only as far as North Ave. and Lake Dr., Rt. 22: Center St., Rt. 30/30X: Sherman-Wisconsin Ave. and Gold and Green and Red Line Routes will operate all the way to UWM. Addendum D The Company will place the Student Association logo on future printed materials listed in section A below that are marketed exclusively to UWM students. The Student Association shall contact the Company with any and all perceived violations by the Student Association that fall under the criteria in Section A. The Student Association will allow the Company to correct any violation of its logo policy. These corrections will be determined by the Company based on cost and availability. If a correction is cost prohibitive the Student Association will allow the Company to provide alternatives to provide a similar desired marketing effect

110 College Student Transit pass programs The following are examples of where the Student Association logo would be used. Section A 1. Mailer distributed for each semester to the students’ homes. 2. Posters produced to promote U-PASS use during distribution. 3. Print ads placed in the UWM papers. 4. Quick transit Tips for UWM Students. MCTS maintains that the U-PASS program, logo, and materials are the property of the Milwaukee County Transit System and are not solely for the purposes of marketing to the University and its students. Any marketing materials that are not specifically designed for the University would not contain the Student Association logo. The following examples give guidance when the logo wouldn't be presented: Section B 1. Television spots and radio promotions 2. Website (www.ridemcts.com) 3. News releases 4. Schedules 5. Pass Holders 6. MCTS newsletter, Bus Lines, articles 7. Generic U-PASS brochures

example Agreements 111 Appendix D-3: LACMTA Universal Pass Program Agreement METRO UNIVERSAL PASS PROGRAM AGREEMENT This Universal Pass Program Agreement (the “Agreement”) is made this ____day of September, 2017 by and between the Los Angeles County Metropolitan Transportation Authority (“LACMTA”) and ____________ (the “Institution”). RECITALS A. LACMTA has established a Universal Pass (“U-Pass”) program (the “Program”) for colleges, universities and trade schools to increase college transit ridership and create a new generation of transit riders. The Program makes LACMTA transportation services (including without limitation, Metro Bus, Metro Rapid, Metro Liner and Metro Rail) available to eligible college students holding an LACMTA U-Pass card or sticker (either card or sticker are referred to herein as the “U-Pass Media”). The college, university or trade school pays LACMTA per boarding for all U-Pass Media issued to the Institution in connection with the Program. B. The Institution has requested to participate in the Program for the Institution’s Academic Year Fall 2017- Summer 2018. The Institution understands that the U- Pass Media is loaded for a particular period (the “Pass Period”) which may not be the same dates as the Institution’s academic sessions. C. Under the Program, the Institution shall be authorized to sell the U-Pass on the terms and conditions provided herein. D. LACMTA shall work directly with the Institution regarding the Program and the Institution shall be responsible for the implementation of the Program to its eligible students. E. The parties desire to enter into this Agreement to outline each party’s roles and obligations for the Program. Now therefore, for valuable consideration, the receipt and sufficiency are hereby acknowledged, the parties hereby agree as follows: AGREEMENT 1. Service A. LACMTA shall allow each Eligible Participant, as defined below in Section 3B below, tapping a valid U-Pass Media and displaying valid Institution I.D. for the applicable Pass Period to ride on all local Metro Bus, Metro Rapid, Metro Liner

112 College Student Transit pass programs and Metro Rail services, including Zone 1. Eligible Participants with a valid U- Pass are required to tap their U-Pass Media on the fare validators in accordance with the TAP Cardholder Agreement in order to use Metro’s bus and rail services. B. The effective dates for the U-Pass are embedded on a smart chip inside the U- Pass Media and can be verified at any LACMTA bus fare box, rail station validator, TAP compact point of sales (“CPOS”) device or ticket vending machine. Not all college, university and trade school academic sessions have the same start and end dates, but the Pass Period is universal, so the U-Pass may not have the same start and end dates as a school’s academic session. C. Sections 4.1 through 4.5, 11, 12, 13, 14.1, 14.2, 15, 16, 17 and 18 of the TAP Cardholder Agreement, which is available on-line at www.taptogo.net, or by contacting 1-866-TAPTOGO are incorporated herein by reference and all references to the Card shall mean the U-Pass Media. D. The Institution will promote and market the Program to encourage its students to register for the Program. LACMTA will provide marketing materials (i.e. banners, posters, and brochures) regarding the Program for the Institution’s use and the Institution shall provide an acceptable physical location to display the Program marketing materials. LACMTA marketing materials may also be digital communications which the Institution shall distribute to its students through emails, social media and on the Institution’s website. The Institution shall obtain LACMTA’s consent and approval for any marketing materials developed by the Institution prior to distribution of such materials. E. The Institution shall be responsible for administration of the Program by performing the following functions, all as more particularly described in this Agreement: 1. Determine whether a student is eligible to participate in the Program; 2. Confirm that the Participant has submitted the Disclaimer/Waiver form; 3. Sell the U-Pass and distribute the U-Pass Media; 4. Track and maintain the Participant Log List, as defined in Section 4E below; 5. Ensure the U-Pass Media is properly activated by either using the CPOS or informing LACMTA on a timely basis that LACMTA needs to load the U- Pass Media by so indicating such need on the Participant Log List, as described in Section 4F below. 2. Term A. The term of this Agreement shall commence on August 15, 2016 and terminate on August 30, 2017 (which covers the following school sessions: Fall 2016/Winter 2017, Spring 2017, and Summer 2017); unless terminated earlier as provided herein.

example Agreements 113 B. Provided the Institution is not in default under this Agreement, the Institution shall have the option to extend the term of this Agreement by one year to August 30, 2018, to cover the following school sessions: Fall 2017/Winter 2018, Spring 2018, and Summer 2018 (the “2018 Option”). To exercise the 2018 Option, the Institution must provide LACMTA with written notice of its election to exercise the 2018 Option no later than May 15, 2017. C. If the Program is terminated, the Institution shall be responsible for posting notices at the Institution notifying the Participants of the Program termination at least 60 days in advance of the termination date. 3. Eligible Students A. The Institution shall be responsible for all steps involved to determine whether a student meets the definition of an Eligible Student, the distribution of the U-Pass Media to Eligible Students, and tracking, through the Participation Log List, all Participants, as defined below, who purchase and hold the U-Pass Media. B. For purposes of this Agreement, an “Eligible Student” is defined as a student who: (a) is currently enrolled at the Institution; (b) holds a valid student identification card from the Institution; and (c) attends the Institution with a minimum of 6 units per session for undergraduate and graduate students in the Fall/Winter/Summer and Spring sessions.(If verified and approved by the Institution, a student that attends two (2) or more different colleges may combine units equal to the minimum unit requirement based on their undergraduate or graduate status. The Institution part-time students (students enrolled in 5 units or less for undergraduate or graduate students) and Institution employees are ineligible to participate in the Program, unless the Institution employee qualifies as an Eligible Student. In the event of any discrepancies, LACMTA may, at its option, deactivate any U-Pass Media that are issued to students deemed ineligible by LACMTA. C. For purposes of this Agreement, a “Participant” is defined as an Eligible Student who has elected to participate in the Program and who is issued a U- Pass Media. 4. U-Pass Media Request and Distribution A. For each Pass Period during the term of this Agreement, no later than 45 days prior to the start of each Pass Period, the Institution shall provide LACMTA a request for the number of U-Pass Media needed for the upcoming Pass Period (the “Request”). The Request shall contain the number of Unloaded U-Pass Media that the Institution needs taking into account that the Institution can issue unused U-Pass Media from a prior Pass Period, and can reload a U-Pass Media issued to a Participant in a prior Pass Period. As used in the Agreement, an “Unloaded” U-Pass Media shall mean a U-Pass Media that has not been loaded with a valid fare instrument and, therefore has no value.

114 College Student Transit pass programs B. Once LACMTA delivers the requested number of Unloaded U-Pass Media to the Institution, the Institution shall be responsible for security and distribution of the U-Pass Media. Should LACMTA provide any literature regarding the Program, the Institution shall distribute such literature along with the U-Pass Media. C. For each session, the Institution will have the right to sell and load the Unloaded U-Pass Media any time after receiving them or reload after the applicable Pass Period has expired and through the last date of the applicable session. The U- Pass Media may be sold and loaded at a maximum prorated weekly rate of $10.03. D. The Institution must require each Eligible Student to complete the Disclaimer/Waiver form, which can be found on-line at ____________ The Disclaimer/Waiver form includes the student’s Title VI demographic information and student’s registration information. The Institution shall receive written or electronic confirmation from the Eligible Student he/she has completed the Disclaimer/Waiver form before the Institution is authorized to distribute the U- Pass Media to the Eligible Students. E. Upon distribution of the U-Pass Media, the Institution shall maintain and update a list of all the U-Pass Media that have been issued during the session (the “Participant Log List”). The Participant Log List shall include the name of each Participant receiving the U-Pass Media, the number of the U-Pass Media assigned to such Participant, the Participant’s student ID (or other unique identifier) for the applicable session, the issuance date for the U-Pass Media, identify any lost or stolen U-Pass Media and such other information required by LACMTA to implement the Program. The Institution shall provide LACMTA daily access of the “Participant Log List” through a shared drive (i.e. Google drive or SharePoint) or File Transfer Protocol (FTP) site. F. An Unloaded U-Pass Media is ready for loading the applicable U-Pass purchased by the Institution. The Institution shall be responsible to ensure all Unloaded U-Pass Media are loaded either (1) by the Institution using the CPOS provided by LACMTA pursuant to the License Agreement attached as Exhibit A hereto; or (2) by LACMTA provided the Institution’s Participant Log List is updated no later than 2:00 PM of each business day. G. If a U-Pass Media is lost or stolen, the Institution must report such lost or stolen U-Pass Media to LACMTA through the “Participant Log List” (see above) so that LACMTA can deactivate such U-Pass Media. The Institution shall replace the lost or stolen U-Pass Media with its existing supply of U-Pass Media purchased through the Request. H. The Institution shall be responsible for holding the U-Pass Media stock and any sales devices provided by LACMTA, such as the CPOS, in a secure manner. U- Pass Media stock should be treated as cash. Metro is not responsible for replacing any lost or stolen U-Pass Media.

example Agreements 115 I. In no event can surplus U-Pass Media be sold to non-eligible students of the Institution or to anyone other than an Eligible Student. 5. U-Pass Pricing A. Validity dates of each Pass Period and the maximum price per Participant which LACMTA can charge the Institution for each Pass Period covered by this Agreement are as follows: 1. The Pass Period for Institution’s Fall session U-Pass will be valid for xx weeks from August 15, 2017 to [x, 2017] OR [February 20, 2017], at the maximum price of $XXX ($10.03 x XX weeks) per Participant. 2. The Pass Period for Institution’s Spring and Summer sessions U-Pass validity will be determined by LACMTA at a later date. LACMTA will notify the Institution in writing once the validity dates for these Pass Periods are available, at the maximum weekly price of $10.03 x number of weeks x Participant. B. The price the Institution shall pay for the U-Pass shall be based on a fare per boarding charge (“FPB”) of $0.75 multiplied by the number of actual boardings made by Participants during the applicable Pass Period but shall not exceed the applicable maximum price specified in Section 5A above. The Institution shall be charged an estimated amount at the beginning of each Pass Period which will be reconciled to the actual amount due at the end of each Pass Period. C. As more specifically set forth in Sections 5D-F below, after the last date that a student can officially add or drop a class without a financial penalty (the “Census Date”), LACMTA shall send the institution an estimated invoice amount based on the requested number of U-Pass Media and estimated TAP boardings or number of Participants, whichever is lower. The Institution shall pay such estimated amount within thirty (30) days after the receipt of the invoice. Within thirty (30) business days from the end of each Pass Period, LACMTA will reconcile the invoiced amount with the actual boardings for such Pass Period. A Credit Amount or Additional Payment Amount, as defined in Section 5D-2 and Section 5E-2 will be applied towards the next invoice. D. For the initial Pass Period only, the following estimated invoice amount and reconciliation procedure shall apply: 1. The estimated invoice amount will be established as follows: LACMTA will use an estimated boarding number based on the existing TAP or College Vocational (C/V) ridership data. For the Institution, TAP data reports 200,000 boardings, which will be used as the estimated boarding number. Applying the FPB, the estimated cost for the initial Pass Period is $150,000 ($0.75 x 200,000 =$150,000) OR LACMTA will charge an amount equal to the number of Institution’s U-Pass Media loaded for that initial Pass Period, as determined by the Participant Log List (provided, however, if actual passes loaded via the LACMTA authorized sales device (CPOS) or autoloaded by LACMTA is

116 College Student Transit pass programs greater than the Participant Log List, then the actual passes loaded will be used), multiplied by the maximum price per Participant for that Pass Period. Assuming there are 2,800 Participants in the initial Pass Period associated with Institute’s Fall/Winter session, the estimated cost for the initial Pass Period is $_____ (2,800 x $[insert amount in section 5A1]). LACMTA shall submit an invoice to the Institution for the estimated invoice amount approximately 10 days after the Census Date or Sales Closing Date. 2. Within thirty (30) business days from the end of the initial Pass Period, LACMTA shall calculate the actual amount due using TAP data of actual number of boardings made by the Institution’s Participants during the initial Pass Period and any other boardings recorded on any U-Pass Media assigned to Institution multiplied by $0.75 and reconcile such total amount with the estimated payment made by the Institution. If the reconciliation shows actual boardings exceeded expectations and the estimated amount already paid was too low, the Institution will not be required to pay any additional amounts. For the initial Pass Period, if the reconciliation shows actual boardings were less than expected and the estimated payment was too high, LACMTA will issue the Institution a credit equal to the difference between the estimated payment made and the actual FPB for the initial Pass Period (the “Credit Amount”). The Credit Amount will be reflected on the invoice for estimated payment for the next Pass Period. E. For each subsequent Pass Period during the Term of the Agreement, the following estimated invoice amount and reconciliation procedure shall apply: 1. The estimated invoice amount will be established by using the TAP data of actual number of boardings by the Institution’s U-Pass Media in the prior Pass Period multiplied by $0.75 or the number of Participants multiplied by maximum price specified in Section 5A. LACMTA shall submit an invoice to the Institution for the estimated invoice amount after the Census Date. 2. Within thirty (30) business days from the end of the Pass Period, LACMTA shall calculate the actual FPB using TAP data of actual number of boardings by the Institution’s U-Pass Media in the just ended Pass Period and any other boardings recorded on any U-Pass Media assigned to the Institution and reconcile such total amount with the estimated payment made by the Institution. If the reconciliation shows actual boardings exceeded expectations and the estimated amount already paid was too low, the Institution will be charged an amount equal to the difference between the actual FPB and the estimated amount already paid (the “Additional Payment Amount”). The Additional Payment Amount shall be added to the invoice for the estimated amount due for the next Pass Period and shall be due and payable with the next Pass Period estimated amount. If the reconciliation shows actual boardings were less than expected and the estimated amount already paid was too high, LACMTA will issue the Institution the Credit Amount, which shall be reflected in the invoice for the estimated amount due for the next Pass Period.

example Agreements 117 F. A $2.00 U-Pass Media fee will be applied to each U-Pass Media ordered in the Request. G. The Institution will determine the sales price to be charged to the Participants (factoring in any subsidy) for the U-Pass for each Pass Period. However, the Institution shall not be permitted to charge each Participant more than the price paid by Institution to LACMTA for such U-Pass plus a $2 initial card fee. The Institution can set the amount charged to Participants to replace a lost or stolen U-Pass Media. 6. Payment A. The Institution will be responsible for all boardings accrued from each U-Pass Media issued to the Institution. B. The Institution shall pay the LACMTA the full amount invoiced as the estimated amount within 30 days of receipt of invoice for the Program for each Pass Period. Failure to pay may result in deactivation (“Hot List”) of all U-Pass Media assigned to the Institution. C. The Institution must complete payment on any outstanding invoice prior to ordering any U-Pass Media for the next Pass Period. D. In the event that the Institution fails to make any payment when due, such amount shall begin to accrue a late fee of one percent (1%) interest per month commencing 30 days after the due date and continuing until such payment is made in full. LACMTA’s failure to terminate this Agreement immediately after any one missed payment shall not be construed as a waiver of LACMTA’s right to terminate this Agreement for any ongoing missed payment. E. If the Institution defaults in any payments, in addition to all rights and remedies available to LACMTA at law or in equity, LACMTA may require advance payment for future Pass Periods in order for the Institute to be reinstated in the Program. F. In addition to the rights contained herein, LACMTA shall have no obligation to provide the U-Pass Media or load U-Pass Media already in the Institution’s possession for the next Pass Period until LACMTA has received payment in full from the Institution for the applicable U-Pass charges from the previous Pass Period. G. Notwithstanding the foregoing, if the Institution does not elect to exercise its 2018 Option to continue the Program for another year, and thereby terminates this Agreement, the Institution is obligated to pay the Additional Payment Amount to LACMTA and LACMTA is obligated to provide the Credit Amount to the Institution. The Institution is required to return any remaining Unloaded U-Pass Media to LACMTA, and LACMTA will issue a refund an amount equal to the number of unused Unloaded U-Pass Media multiplied by $2.00.

118 College Student Transit pass programs 7. General Provisions A. LACMTA and/or its designee shall have the right to conduct financial, performance and compliance audit(s) of the Institution’s participation in the Program. The Institution shall establish and maintain proper accounting procedures, cash management records, and documents to properly document its implementation of the Program. The Institution shall retain all original records and documents related to the Program for a period of three (3) years after or termination of the date of this Agreement. B. If the Institution fails to comply with the terms and conditions of this Agreement, including without limitation all accounting records, sales receipts, and inventory and activity reports then in addition to all remedies available at law or equity, LACMTA may terminate this Agreement or refuse to provide any additional U- Pass Media. C. LACMTA reserves the right to pursue claims or demands against, or seek prosecution of anyone who duplicates, alters, or commits unauthorized use of an Institution I.D. card in conjunction with the U-Pass Media to ride Metro Bus, Metro Rapid, Metro Liner and Metro Rail. D. No officer, member, or employee of LACMTA and no members of its governing body, and no other public official or employee of the governing body of the locality of localities included within LACMTA, during his or her tenure or for one year thereafter, shall have any interest, direct or indirect, in this Agreement or the proceeds thereof. E. This Agreement may not be amended or modified except by means of a writing executed by all parties and expressly stating that it is an amendment or modification to this Agreement. Nothing in this Agreement shall be construed to give third party beneficiary rights to any person not a party to this Agreement. F. Nothing in this Agreement shall be construed to limit LACMTA’s right to establish service routes or perform any functions authorized by the LACMTA Board. Nothing herein shall be construed to give the Institution rights to receive any particular routes or levels of service. No provision of this Agreement shall be construed to require LACMTA to continue to operate any bus or rail service to or from the Institution or elsewhere during the term of the Agreement, and it is expressly agreed that LACMTA shall incur no liability to the Institution by reason of any rerouting, rescheduling, discontinuance or other changes in bus, rail or other transit services operated by LACMTA. G. The parties shall be responsible for the acts and omissions of their respective officers, employees, and agents; provided, however, that nothing in this provision or otherwise contained in the provisions of this Agreement shall be construed as an express or implied waiver by either party.

example Agreements 119 H. Neither LACMTA nor any officer or employee thereof shall be responsible for any damage or liability occurring by reason to anything done or committed to be done by the Institution under or in connection with any work performed by and- or service provided by the Institution, its officers, agents, employees and subcontractors under this Agreement. The Institution shall fully indemnify, defend, (with counsel reasonably acceptable to LACMTA) and hold LACMTA, and its officers, agents and employees harmless from and against any liability and expenses, including without limitation, defense costs, any costs or liability on account of bodily injury, death or personal injury of any person or for damage to or loss of risk of property, any legal fees and any claims for damages of any nature whatsoever arising out of the Institution’s participation in the Program, including without limitation (i) breach of Institution’s obligations under this Agreement; or (ii) any act or omission of the Institution, or its officers, agents, employees, students, contractors or subcontractors in connection with its participation in the Program or (in) theft, forgery or other similar causes. I. Neither the Institute nor any of its officers, employees or agents shall be responsible for any claim, damage, injury or liability that arises from LACMTA’s administration of the Program or operation of the Metro transportation system. J. This Agreement constitutes the entire understanding between the parties, with respect to the subject matter herein. K. The Institution shall not assign this Agreement, or any part thereof, without prior approval of the LACMTA Chief Executive Officer or his designee, and any assignment without said consent shall be void and unenforceable. L. Notices regarding this Agreement shall be effective five days after the date of deposit in regular mail, or upon the day of receipt if delivered by confirmed facsimile, or on the day following deposit in an overnight delivery service. Notices shall be delivered as follows: To LACMTA: Los Angeles County Metropolitan Transportation Authority One Gateway Plaza, Los Angeles, CA 90012 Attention: Devon Deming, Director of MCS (213) 922-7957 Jocelyn Feliciano, Communications Mgr. (213) 922-3895 To Institution: College Name Address City, CA 90601-1699 Attention: Name, Title, (XXX) XXX-XXX

120 College Student Transit pass programs M. This Agreement may be executed by either an original signature or signature transmitted by facsimile or electronic transmission or other similar process, each of which shall be deemed an original. [Signatures on Next Page]

example Agreements 121 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives as of the date and year first written above. Los Angeles County Metropolitan Transportation Authority By: _____________________________________ Phillip A. Washington, Chief Executive Officer Approved as to form: MARY C. WICKHAM County Counsel By: _____________________________________ Deputy School Name By: _____________________________________ Name Title

122 College Student Transit pass programs Exhibit A TAP© CPOS LICENSE AGREEMENT This TAP CPOS License Agreement (“Agreement”) is entered into as of, September ____, 2017 by and between ________________________ (“Licensee”), and the Los Angeles County Metropolitan Transportation Authority, a California county transportation authority existing under the authority of §§ 130050.2 et seq. of the California Public Utilities Code (“LACMTA”). RECITALS: A. Licensee and LACMTA have entered into that certain Metro TAP Seller Agreement dated of even date herewith, whereby Licensee will sell Transit Access Pass (“TAP”) cards and associated fare products on behalf of LACMTA (the “TAP Seller Agreement”). B. In order to sell the TAP cards, Licensee must use a Compact Point of Sales device supplied by LACMTA, which device is loaded with software capable of printing TAP card sales reports and transaction history. The Compact Point of Sales device consists of and is defined hereunder to include all hardware, software, program documentation and any program updates supplied by LACMTA necessary to load the TAP cards with stored value and transit products (collectively, “CPOS”). C. LACMTA desires to license the CPOS to Licensee and Licensee desires to license the CPOS from LACMTA on the terms and conditions contained in this Agreement. NOW, THEREFORE, in consideration of the above Recitals, and the agreements, covenants, and conditions contained herein and for other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, LACMTA and Participant, intending to be legally bound hereby, agree as follows: AGREEMENT: 1. GRANT OF LICENSE. Subject to the terms and conditions contained herein, LACMTA hereby grants to Licensee and Licensee hereby accepts a non-exclusive, non-transferable, revocable license to use the CPOS provided by LACMTA for the sole purpose of selling TAP Cards with stored value and transit products in accordance with the TAP Seller Agreement. Licensee shall not use the CPOS for any purpose not specified in this Agreement. 2. TERM. This License shall commence on the day Licensee receives the CPOS from LACMTA and shall continue until terminated by either Party upon thirty (30) days’ written notice to the other Party, or upon termination of the TAP Seller Agreement pursuant to the terms of such agreement.

example Agreements 123 3. USE. Licensee agrees that Licensee will use the CPOS solely for loading TAP Cards with stored value and transit products; that the CPOS will not be subjected to unnecessarily rough usage, that it will be used in accordance with its design, and that its use will conform with the terms of the TAP Seller Agreement and this Agreement. Licensee agrees not to allow the use of the CPOS for illegal purposes. 4. PROHIBITED ACTIVITIES. Licensee shall not: a. Copy, reproduce, tamper or otherwise modify the CPOS or any associated software; b. Sell, license, sublicense, disclose, distribute or otherwise transfer the CPOS, in whole or in part, or any associated software to any third party; c. Remove or modify any program markings or any notice of LACMTA’s proprietary rights; d. Make the programs or materials resulting from the CPOS available in any manner to any third party for use by a third party’s business operations; e. Modify, alter or change the CPOS, in whole or in part, or attempt to decode, reverse engineer or disassemble the CPOS and associated software; or f. Disclose results of any program benchmark tests without LACMTA’s prior written consent. 5. LOSS/DAMAGE/REPLACEMENT. Licensee shall keep the CPOS in good repair and operating condition, and shall not handle the CPOS in violation of the terms of this Agreement. If the CPOS is damaged, lost or stolen, Licensee shall pay a minimum replacement fee of $3,267, or more, as determined by LACMTA (fee based on current market replacement cost for CPOS and other administrative costs). 6. NO IMPLIED WARRANTY. LACMTA makes no representations or warranties that the CPOS will perform as indicated or that the CPOS will be suitable for the purposes for which it is permitted to be used under this Agreement. LACMTA does not guarantee that the CPOS will perform error-free or uninterrupted or that LACMTA will correct all program errors. The implied warranties of merchantability and of fitness for a particular purpose are expressly waived. 7. TITLE/NO ENCUMBRANCE. LACMTA shall, at all times, retain all title to, ownership and intellectual property rights to the CPOS. No title to the CPOS is transferred hereunder to Licensee. Licensee shall not permit any claim, levy, lien or legal process to be issued against the CPOS. 8. INSPECTION/AUDIT BY LACTMA. Licensee hereby grants LACMTA, or its agent, the right at any time to perform inspections or audits of the CPOS to ensure Licensee’s use of the CPOS complies with the terms of this Agreement. Such inspections or audits shall be conducted during normal business hours. Licensee

124 College Student Transit pass programs shall cooperate with LACMTA in any audit, and shall provide LACMTA with all records reasonably related to Licensee’s use of the CPOS. 9. SURRENDER OF CPOS. Licensee agrees that on termination of this Agreement or at the request of LACMTA for surrender of the CPOS, Licensee shall have no rights to use the CPOS, and at such time, (a) LACMTA may disable the CPOS to prevent Licensee from continued use of the CPOS and (b) Licensee shall, at Licensee’s expense, deliver the CPOS in good condition (reasonable wear and tear excepted) to LACMTA at One Gateway Plaza, Los Angeles, California 90012, or to such other location as LACMTA may designate. 10. INDEMNIFICATION. Licensee shall indemnify, defend (with counsel acceptable to LACMTA) and hold harmless LACMTA and its subsidiaries and their respective officers, agents, employees, and directors (collectively, “LACMTA Parties”) harmless from and against any liability and expenses, including without limitation, defense costs, any costs or liability on account of bodily injury, death or personal injury of any person or for damage to or loss of risk of property, any legal fees and any claims for damages of any nature whatsoever arising out of Licensee’s actions pursuant to this Agreement and use of the CPOS, except as caused by LACTMA’s gross negligence. LACMTA shall, under no circumstance, be liable for special, incidental, exemplary or consequential damages suffered by Licensee, including, but not limited to loss of projects, anticipated revenue, interest, loss of use or other such claims arising from any causes whatsoever, whether or not such loss or damage is based on contract, warranty, tort (including negligence), indemnity or otherwise. 11. BREACH AND REMEDIES. In the event Licensee breaches the terms of this Agreement and fails to correct the breach within thirty (30) days after LACMTA provides written notice, LACMTA may terminate this Agreement. 12. NO ASSIGNMENT. Licensee may not assign this Agreement or give or transfer the CPOS, in whole or in part, to another individual or entity. 13. MISCELLANEOUS. a. Governing Law. This Agreement shall be governed by, interpreted under, and construed and enforced in accordance with the laws of the State of California applicable to agreements made and to be performed wholly within the State of California. b. Attorney’s Fees. Should any Party institute any action or proceeding to enforce or interpret this Agreement or any provision hereof, for damages by reason of any alleged breach of this Agreement, or for a declaration of rights hereunder, the prevailing Party in any such action or proceeding shall be entitled to receive from the other Party all costs and expenses, including reasonable attorneys’ and other fees, incurred by the prevailing Party in connection with such action or proceeding. The term “attorneys’ and other fees” means and includes attorneys’ fees, accountants’ fees, and any and all other similar fees incurred in

example Agreements 125 connection with the action or proceeding and preparations therefore. The term “action or proceeding” means and includes actions, proceedings, suits, arbitrations, appeals and other similar proceedings. c. Notice. Notices shall be in writing and shall be given to the parties at the address specified below, unless otherwise notified in writing of change of address: If to Licensee: If to LACMTA: Los Angeles County Metropolitan Transportation Authority One Gateway Plaza, Mail Stop 99/04/03 Los Angeles, CA 90012 ATTN: Edith Goff-Youngblood, TAP Regional Sales Mgr. d. Entire Agreement. Except for the TAP Seller Agreement, this Agreement supersedes all prior agreements between the Parties with respect to its subject matter and constitutes (along with the TAP Participant Agreement) a complete and exclusive statement of the terms of the agreement between the parties with respect to its subject matter. Any oral representations or modifications concerning this Agreement shall be of no force or effect. e. Modification. The Agreement shall not be amended, except in writing signed by the Parties. f. Severability. If any provision of this Agreement shall be declared by any court of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be deemed severed from this Agreement, and the remaining parts hereof shall remain in full force and effect, as fully as though such invalid, illegal or unenforceable provision had never been part of this Agreement. g. Remedies. The obligations and duties of the Parties hereunder may be enforced by any and all available remedies, including without limitation, specific performance, injunction, damages and declaratory relief.

126 College Student Transit pass programs h. Duplicate Originals; Counterparts. This Agreement may be executed in any number of duplicate originals, all of which shall be of equal legal force and effect. Additionally, this Agreement may be executed in counterparts which, when taken together, shall form the entire Agreement of the Parties. [Signatures on Next Page]

example Agreements 127 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives as of the dates indicated below: LACMTA: LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY By: Name: David Sutton Title: Executive Officer, Finance Date: APPROVED AS TO FORM: Mary C. Wickham County Counsel By: ___________________________________ Date: _________________ Deputy LICENSEE: By: Name: Title: Date: _____________________________

128 College Student Transit pass programs Appendix D-4: Foothill Transit/ Mt. San Antonio College Memorandum of Understanding

example Agreements 129

130 College Student Transit pass programs

Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America’s Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) TCRP Transit Cooperative Research Program TDC Transit Development Corporation TEA-21 Transportation Equity Act for the 21st Century (1998) TRB Transportation Research Board TSA Transportation Security Administration U.S.DOT United States Department of Transportation

NO N-PRO FIT O RG . U.S. PO STAG E PA ID CO LUM BIA, M D PER M IT NO . 88 TRANSPORTATION RESEARCH BOARD 5 0 0 F ifth S tre e t, N W W a s h in g to n , D C 2 0 0 0 1 A D D R ESS SER VICE R EQ UESTED College Student Transit Pass Program s TCRP Synthesis 131 TRB ISBN 978-0-309-39016-3 9 7 8 0 3 0 9 3 9 0 1 6 3 9 0 0 0 0

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TRB's Transit Cooperative Research Program (TCRP) Synthesis 131: College Student Transit Pass Programs focuses on the relationship established between transit agencies and universities and colleges, and documents current state of the practice to better develop and evaluate college student transit pass programs. Many transit agencies currently have student pass programs with colleges and universities. These programs have very different funding, fare and operating structures, and student demographics.

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