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81 A P P E N D I X D Survey Questionnaire Introduction In the last decade, the number of bikesharing programs has increased rapidly in the United States. The connection with transit is well recognized where bikesharing can complement transit as a first mile/last mile solution, fill connections between services, and in some cases, provide relief for overcrowded transit services. This survey is intended to gather information on the integration of bikeshare and transit so that bikeshare operators, transit agencies, and decision makers can learn from these experiences. Responses will be used to inform a Transit Cooperative Research Program (TCRP) synthesis that will document the current state of the practice in bikeshare integration with transit. We ask that you fill out this survey as completely as possible, although we realize that in some cases you may not have the information at-hand or may need more time to research your response. Any information that you can provide will be useful. The survey will be available from January 13 through February 17. If you have any questions about this survey, please contact Mariela Garcia-Colberg with the National Academies of Science at 202-334-2361 or Mauricio Hernandez of Toole Design Group at 301-927-1900, x126 or mhernandez@tooledesign.com. Thank you for taking the time to complete this survey! General Questions 1) Please select the type of agency you are representing: ( ) Transit operator only ( ) Transit operator that also manages local bikeshare program ( ) Local agency (ex. Department of Transportation) managing local bikeshare program only ( ) Non-profit organization managing/operating local bikeshare program ( ) Private operator of bikeshare program ( ) Transit operator, local agency / jurisdiction without a bikeshare program ________________________________________ Contact Information 2) Contact Name: _________________________________________________ 3) Contact Person Title: _________________________________________________ 4) Contact Telephone: _________________________________________________ 5) Contact Email: _________________________________________________ 6) Website / Webpage: _________________________________________________
82 Public Transit and Bikesharing Page entry logic: This page will show when: (Question "Please select the type of agency you are representing: " #1 is one of the following answers ("Transit operator only", "Transit operator that also manages local bikeshare program") AND Question "Does your city have an operating bikeshare program?" #7 is one of the following answers ("Yes")) Transit Agency Background 8) Related to bikeshare, what type of relationship does your agency have with the local bikeshare program? ( ) Transit agency that manages the program and contracts out operations of the program to a third party. ( ) Transit agency that manages and operates the program. ( ) Transit agency interacts with other local public agencies managing the program. ( ) Transit agency interacts with private public agencies managing the program. ( ) Transit agency interacts with local non-profit organization managing the program. 9) What transit services do you provide (check all that apply) [ ] Bus [ ] Bus rapid transit [ ] Commuter rail [ ] Light rail [ ] Paratransit [ ] Streetcar [ ] Subway/ metro [ ] Other: _________________________________________________ 10) Does your agency operate transit services in-house or contract to a third-party? ( ) Yes, we operate in-house ( ) No, we contract operations to a third party 11) What type of federal funding have you used to fund the operations of your transit services? (check all that apply) [ ] Buses and Bus Facilities Grants Program [ ] Capital Investment Grants [ ] Commuter Rail Positive Train Control Grants [ ] Enhanced Mobility of Seniors & Individuals with Disabilities [ ] Expedited Project Delivery for Capital Investment Grants Pilot [ ] Flexible Funding Programs - Congestion Mitigation and Air Quality Program [ ] Flexible Funding Programs - National Highway Performance Program [ ] Flexible Funding Programs - Surface Transportation Block Grant Program [ ] Formula Grants for Rural Areas [ ] Grants for Buses and Bus Facilities Formula Program [ ] Human Resources & Training [ ] Low and No-Emission Component Assessment Program (LoNo-CAP) [ ] Low or No Emission Vehicle Program [ ] Metropolitan & Statewide Planning and Non-Metropolitan Transportation Planning [ ] Mobility on Demand (MOD) Sandbox Demonstration Program [ ] Passenger Ferry Grant Discretionary Program [ ] Pilot Program for Transit-Oriented Development Planning [ ] Public Transportation Emergency Relief Program [ ] Public Transportation Innovation [ ] Public Transportation on Indian Reservations Program; Tribal Transit Program [ ] Rural Transportation Assistance Program [ ] Safety Research and Demonstration Program 7) Does your city have an operating bikeshare program? ( ) Yes ( ) No [ ] State of Good Repair Grants [ ] Technical Assistance & Standards Development [ ] TIGER (USDOT) [ ] Tribal Transit Formula Grants [ ] Urbanized Area Formula Grants
Survey Questionnaire 83 [ ] Other: _________________________________________________ 12) What type of fare payment system technology does your transit system currently offer? (check all that apply) [ ] Cash [ ] Magnetic stripe technology [ ] Open payments [ ] Smart Card (ex. RFID, contact cards, contact-less cards) [ ] Smartphone application [ ] Tokens [ ] Other: _________________________________________________ Logic: Show/hide trigger exists. 13) Are you working to change / upgrade your existing fare payment system technology in the next two years? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Are you working to change / upgrade your existing fare payment system technology in the next two years?" #13 is one of the following answers ("Yes") What type of fare payment system technology will your transit system offer in the future? (check all that apply) [ ] Cash [ ] Magnetic stripe technology [ ] Open payments [ ] Smart Card (ex. RFID, contact cards, contactless cards) [ ] Smartphone application [ ] Tokens [ ] Other: _________________________________________________ 14) What types of transit fare passes (local and regional) are available? (Please use the slider to identify the cost for all available transit passes) Annual pass 0 ________________________[__]_____________________________ 300 Monthly pass 0 ________________________[__]_____________________________ 300 Multi-day pass 0 ________________________[__]_____________________________ 300 Daily pass 0 ________________________[__]_____________________________ 300 Multi-trip pass 0 ________________________[__]_____________________________ 300 Pay-per-ride 0 ________________________[__]_____________________________ 300 Pay-by-the-minute0________________________[__]_____________________________ 300 Other 0 ________________________[__]_____________________________ 300 15) Is there currently one fare payment technology that can be used for all transit modes? ( ) Yes ( ) No 16) What efforts do you use to promote transit in traditionally underserved communities? (check all that apply) [ ] Discounted fares for low-income users [ ] Discounted fares for senior citizens [ ] Hiring of an outreach coordinator focused on these users [ ] Targeted marketing efforts focused on these users [ ] Other: _________________________________________________ [ ] Zero Emission Research Opportunity (ZERO) Logic: Show/hide trigger exists. 17) Are your employees unionized? ( ) Yes ( ) No Logic: Hidden unless: Question "Are your employees unionized?" #17 is one of the following answers ("Yes")
84 Public Transit and Bikesharing 18) Which organization represents employees? _________________________________________________ 19) What types of liability coverage is your transit agency required to carry to operate the different types of transit available? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 20) Does your agency website provide links to information about the bikesharing program? ( ) Yes ( ) No 21) Are bikeshare stations displayed on your transit system map or on other informational materials? ( ) Yes ( ) No 22) Are there bikeshare stations located on property owned by the transit agency? ( ) Yes ( ) No In what other ways does your agency interact with the local bikeshare program? (select all that apply) [ ] Stations are placed at or near transit stops. The bikeshare system has general agreement from the transit provider to place bikeshare stations at or near their stations. [ ] Transit services are shown on bike share service maps. [ ] There is co-marketing of bike share and transit services in each otherâs marketing materials. [ ] Bikeshare is co-branded to look like an extension of the transit service. [ ] Bikeshare system is owned and operated by the transit agency. [ ] There is a transfer fare or discount available when transferring between transit and bikeshare (and vice versa) [ ] A separate bikeshare payment chip is available on the transit fare payment card to allow a single card to be used for bikeshare and for transit fare payment (but with separate accounts). [ ] Transit fare and bikeshare payment systems are fully integrated into one account with a single card that can be used to pay for all transit modes. [ ] Other: _________________________________________________ Logic: Show/hide trigger exists. 23) Is there a formal agreement between the two agencies? ( ) Yes ( ) No Logic: Hidden unless: Question "Is there a formal agreement between the two agencies?" #23 is one of the following answers ("Yes") 24) What type of formal agreement exists between the bikeshare and transit agencies? ( ) Cooperation agreement ( ) Memorandum of understanding ( ) Right-of-way agreement ( ) License agreement ( ) Marketing and promotion agreement ( ) Other: _________________________________________________ ____________________________________________ ____________________________________________ Logic: Hidden unless: Question "Is there a formal agreement between the two agencies?" #23 is one of the following answers ("Yes") 25) What was the impetus for developing the cooperation agreement? ____________________________________________ ____________________________________________
Survey Questionnaire 85 Logic: Show/hide trigger exists. 26) In planning new transit routes or making service decisions, does your agency account for the presence of a bikeshare system in making these decisions? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "In planning new transit routes or making service decisions, does your agency account for the presence of a bikeshare system in making these decisions?" #26 is one of the following answers ("Yes") Please describe ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 27) Is there a discount offered to bikeshare users purchasing a transit pass? ( ) Yes ( ) No Logic: Show/hide trigger exists. 28) Currently, is there a mechanism for a user to seamlessly transfer from bikeshare to transit or from transit to bikeshare? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Currently, is there a mechanism for a user to seamlessly transfer from bikeshare to transit or from transit to bikeshare?" #28 is one of the following answers ("Yes") Please describe ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Show/hide trigger exists. 29) Have you noticed any of the following trends since the launch of the bikeshare program? (check all that apply) [ ] An increase in overall transit trips [ ] An increase in the number of transit passes sold [ ] A reduction in overall transit trips [ ] A decrease in the number of transit passes sold [ ] A noticeable number of users that transfer between transit and bikeshare [ ] No trends noticed Logic: Hidden by default Hidden unless: Question "Have you noticed any of the following trends since the launch of the bikeshare program? (check all that apply)" #29 is one of the following answers ("An increase in overall transit trips","An increase in the number of transit passes sold","A reduction in overall transit trips","A decrease in the number of transit passes sold","A noticeable number of users that transfer between transit and bikeshare") Do you have data to support any of the above? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
86 Public Transit and Bikesharing 30) What do you consider the most significant barriers to transit agencies taking on ownership of bikeshare programs? (check all that apply) [ ] The typical transit funding sources are not applicable to bikeshare [ ] Funding bikeshare operations would take away resources from transit operations [ ] Bikeshare is better suited to being operated by a different organization [ ] Bikeshare is very different from typical transit operations and would require additional staff and resources [ ] Bikeshare technology and payment systems are too different from transit [ ] Other ________________________________________ Page entry logic: This page will show when: (Question "Does your city have an operating bikeshare program?" #7 is one of the following answers ("Yes") AND Question "Please select the type of agency you are representing: " #1 is one of the following answers ("Transit operator that also manages local bikeshare program", "Local agency (ex. Department of Transportation) managing local bikeshare program only", "Non-profit organization managing/operating local bikeshare program", "Private operator of bikeshare program")) Bikesharing Program 31) What is the name of the bikeshare program? _________________________________________________ 32) What was the start date for the bikeshare program? _________________________________________________ 33) What type of technology does your bikeshare program use? ( ) Electric-assist or e-bikes (includes e-bikes with smart bike or smart dock technologies) ( ) Smart bike or bicycle based ( ) Smart dock or dock based ( ) Other: _________________________________________________ 34) How many of the following did the system initially launch with? Bicycles: _________________________________________________ Stations: _________________________________________________ Docks/ racks : _________________________________________________ 35) How many of the following were in operation in your most recent operating season? Bicycles: _________________________________________________ Stations: _________________________________________________ Docks/racks: _________________________________________________ 36) How long was the most recent operating season for the bikeshare system? (please provide the number of days of operation) _________________________________________________ Logic: Show/hide trigger exists. 37) Does the system operate 24-hours per day? ( ) Yes ( ) No 38) Does your transit agency provide links/information on your website about the bikesharing program? ( ) Yes ( ) No
Survey Questionnaire 87 39) What hours does the system operate? _________________________________________________ 40) What type of fare media does your bikeshare system offer? (check all that apply) [ ] Magnetic Stripe card [ ] NFC [ ] RFID or Smart Card [ ] Smartphone Application [ ] Tokens [ ] Transit Card [ ] Other: _________________________________________________ 41) What forms of payment does your bikeshare system accept? (check all that apply) [ ] Cash [ ] Credit/Debit Cards [ ] Open Payments [ ] Stored Value Cards (ex. Gift Cards) [ ] Other: _________________________________________________ Validation: Min = 0 Max = 300 42) Please provide the types of bikeshare memberships available? (use the slider to identify the cost for all available transit passes) Annual membership 0 ________________________[__]_____________________________ 300 Month to month membership 0 ________________________[__]_____________________________ 300 Multi-day membership (3 to 7 day) 0 ________________________[__]_____________________________ 300 Daily membership 0 ________________________[__]_____________________________ 300 Multi-trip pass 0 ________________________[__]_____________________________ 300 Pay-per-ride 0 ________________________[__]_____________________________ 300 Pay-by-the-minute 0 ________________________[__]_____________________________ 300 Other 0 ________________________[__]_____________________________ 300 43) Membership and Ridership (please provide the number of members/users in your last operating season) Number of Passes Number of Trips Mileage Annual pass Monthly pass Multi-day pass Daily pass Multi-trip card Pay-per-ride Pay-by-the-minute Other Logic: Hidden unless: Question "Does the system operate 24-hours per day?" #37 is one of the following answers ("No")
88 Public Transit and Bikesharing ( ) Yes ( ) No Logic: Hidden unless: Question "Is there a free usage period included in the pricing?" #44 is one of the following answers ("Yes") For MEMBERS (i.e., annual and monthly users), how many FREE minutes are included as part of each ride? ( ) 30 minutes ( ) 45 minutes ( ) 60 minutes ( ) Other Logic: Hidden unless: Question "Is there a free usage period included in the pricing?" #44 is one of the following answers ("Yes") For CASUAL USERS (i.e., daily, walk-ups, etc.), how many FREE minutes are included as part of each ride? ( ) 30 minutes ( ) 45 minutes ( ) 60 minutes ( ) Other Logic: Show/hide trigger exists. 45) Do you own or rent/lease the equipment (bicycles, stations, docks, etc.)? ( ) Own ( ) Rent/ lease Logic: Hidden unless: Question "Do you own or rent/lease the equipment (bicycles, stations, docks, etc.)?" #45 is one of the following answers ("Own") Who owns the equipment? ( ) Jurisdiction owned (includes transit agency) ( ) Non-profit owned ( ) Privately owned ( ) Other - Write In: _________________________________________________ Logic: Show/hide trigger exists. 46) Who manages (oversees) the program? ( ) Jurisdiction (includes transit agency) ( ) Non-profit organization ( ) Private organization ( ) Other Logic: Hidden unless: Question "Who manages (oversees) the program?" #46 is one of the following answers ("Jurisdiction (includes transit agency)") Which agency manages the program? ( ) Local/regional transportation agency (e.g., department of transportation) ( ) Other local agency department (e.g., the Mayor's Office) ( ) Local/regional planning agency ( ) Local/regional transit agency ( ) Non-profit organization ( ) Private organization ( ) Other - Write In: _________________________________________________ 47) Who operates the program? ( ) Jurisdiction (includes transit agency) ( ) Non-profit organization ( ) Private company ( ) Other : _________________________________________________ Logic: Show/hide trigger exists. 44) Is there a free usage period included in the pricing?
Survey Questionnaire 89 48) Which company provided the bikeshare equipment (i,e., bicycles, docks/racks, stations, etc.)? ( ) 8D ( ) 8D / PBSC ( ) B-cycle ( ) Bewegen ( ) Nextbike ( ) Social Bicycles ( ) Zagster ( ) Other: _________________________________________________ 49) What proportion of funding came from the following sources? Federal Local Grants Sponsorship Advertising EQUIPMENT _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ OPERATIONS and MANAGEMENT _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ What types of federal funding were used for capital expenditures? [ ] CMAQ [ ] FLTTP [ ] FTA [ ] NHPP [ ] STBG [ ] TA [ ] TIFIA [ ] TIGER [ ] Other: _________________________________________________ Logic: Show/hide trigger exists. 50) What sources of funding are used for operations? [ ] Advertising on the bikes and/or stations [ ] Fare revenues (including membership sales and overage fees) [ ] Federal grants [ ] Local funds [ ] Philanthropic funds or donations [ ] Other private funding [ ] State funds [ ] Sponsorship on the bikes and/or stations [ ] Other: _________________________________________________ Logic: Hidden by default Hidden unless: Question "What sources of funding are used for operations? " #50 is one of the following answers ("Federal grants") What types of federal funding were used for operations? (check all that apply) [ ] CMAQ [ ] FLTTP [ ] FTA [ ] NHPP [ ] STBG [ ] TA [ ] TIFIA
90 Public Transit and Bikesharing [ ] TIGER [ ] Other: _________________________________________________ 51) What was the annual operating cost of the bikeshare system for its most recent operating season? (This information will only be used to calculate system metrics) _________________________________________________ 52) What was the farebox recovery of your most recent operating season? (This information will only be used to calculate system metrics) Farebox recovery refers to the ratio between revenues generated and the total operating costs _________________________________________________ 53) Who is in charge of the marketing of the bikesharing system? [ ] Public agency [ ] Public agency through subcontract with operator [ ] Public agency through subcontract with third party (other than operator) [ ] Private entity [ ] Non-profit agency [ ] There is no marketing 54) Approximately what percentage of your operating budget is spent on marketing and promotion of the program? ( ) 1-25% ( ) 26-50% ( ) 51-75% ( ) 75-100% ( ) No budget is spent on marketing 55) Does your bikeshare website provide links to information about transit services? ( ) Yes ( ) No 56) Are transit stations shown on your bikeshare system map or on other informational materials? ( ) Yes ( ) No How does the bikeshare system interact with the local transit system? (select all that apply) [ ] Stations are placed at or near transit stops. The bikeshare system has general agreement from the transit provider to place bikeshare stations at or near their stations. [ ] Transit services are shown on bike share service maps. [ ] There is co-marketing of bike share and transit services in each otherâs marketing materials. [ ] Bikeshare is co-branded to look like an extension of the transit service. [ ] Bikeshare system is owned and operated by the transit agency. [ ] There is a transfer fare or discount available when transferring between transit and bikeshare (and vice versa) [ ] A separate bikeshare payment chip is available on the transit fare payment card to allow a single card to be used for bikeshare and for transit fare payment (but with separate accounts). [ ] Transit fare and bikeshare payment systems are fully integrated into one account with a single card that can be used to pay for all transit modes. [ ] Other: _________________________________________________ Logic: Show/hide trigger exists. 57) Is there a formal agreement between the two agencies? ( ) Yes ( ) No Logic: Hidden unless: Question "Is there a formal agreement between the two agencies?" #57 is one of the following answers ("Yes")
Survey Questionnaire 91 58) What type of formal agreement exists between the bikeshare and transit agencies? ( ) Cooperation agreement ( ) Memorandum of understanding ( ) Right-of-way agreement ( ) License agreement ( ) Marketing and promotion agreement ( ) Other: _________________________________________________ Logic: Hidden unless: Question "Is there a formal agreement between the two agencies?" #57 is one of the following answers ("Yes") 59) What was the impetus for developing the cooperation agreement? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Show/hide trigger exists. 60) In planning the expansion of your bikeshare program, does your organization account for the location of transit? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "In planning the expansion of your bikeshare program, does your organization account for the location of transit?" #60 is one of the following answers ("Yes") Please describe ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 61) Is there a discount offered to transit users purchasing a bikeshare pass? ( ) Yes ( ) No Logic: Show/hide trigger exists. 62) Currently, is there a mechanism for fare transfer so that the user can seamlessly transfer from bikeshare to transit or from transit to bikeshare? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Currently, is there a mechanism for fare transfer so that the user can seamlessly transfer from bikeshare to transit or from transit to bikeshare?" #62 is one of the following answers ("Yes") Please describe ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Show/hide trigger exists. 63) Have you noticed any of the following trends since the launch of the bikeshare program? (check all that apply) [ ] An increase in overall transit trips [ ] An increase in the number of transit passes sold [ ] A reduction in overall transit trips [ ] A decrease in the number of transit passes sold [ ] A noticeable number of users that transfer between transit and bikeshare [ ] No trends noticed
92 Public Transit and Bikesharing Logic: Hidden by default Hidden unless: Question "Have you noticed any of the following trends since the launch of the bikeshare program? (check all that apply)" #63 is one of the following answers ("An increase in overall transit trips","An increase in the number of transit passes sold","A reduction in overall transit trips","A decrease in the number of transit passes sold","A noticeable number of users that transfer between transit and bikeshare") Do you have data to support any of the above? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 64) Approximately what percentage of the city/region does your bikeshare system provide service to? ( ) 1-25% ( ) 26-50% ( ) 51-75% ( ) 76-100% 65) Approximately what percentage of your bikesharing stations are located in traditionally underserved communities? ( ) 1-25% ( ) 26-50% ( ) 51-75% ( ) 76-100% 66) What efforts do you use to promote bikeshare in traditionally underserved communities? (check all that apply) [ ] Discounted fares for low-income users [ ] Discounted fares for senior citizens [ ] Hiring of an outreach coordinator focused on these users [ ] Targeted marketing efforts focused on these users [ ] Other: _________________________________________________ 67) How many staff do you employ to conduct outreach and marketing to traditionally underserved communities? ( ) 0 ( ) 1 ( ) 2 ( ) 3 or more Logic: Show/hide trigger exists. 68) Does your bikeshare program offer users the option to pay for their membership/ride using cash? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride using cash?" #68 is one of the following answers ("Yes") Please describe the process. ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride using cash?" #68 is one of the following answers ("Yes") How many people used this program in your last operating season? _________________________________________________
Survey Questionnaire 93 Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride using cash?" #68 is one of the following answers ("No") Why not? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Show/hide trigger exists. 69) Does your bikeshare program offer users the option to pay for their membership/ride via an app? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride via an app?" #69 is one of the following answers ("Yes") Please describe the process. ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride via an app?" #69 is one of the following answers ("Yes") Can transit passes be purchased through the same app? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride via an app?" #69 is one of the following answers ("Yes") How many people used this option to purchase a transit pass in your last operating season? _________________________________________________ Logic: Hidden by default Hidden unless: Question "Does your bikeshare program offer users the option to pay for their membership/ride via an app?" #69 is one of the following answers ("No") Why not? _________________________________________________ Logic: Show/hide trigger exists. 70) Does your bikeshare system offer a low-income access program (i.e., a reduced price or discounted membership)? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare system offer a low-income access program (i.e., a reduced price or discounted membership)?" #70 is one of the following answers ("Yes") How much is a membership? _________________________________________________ Logic: Hidden by default Hidden unless: Question "Does your bikeshare system offer a low-income access program (i.e., a reduced price or discounted membership)?" #70 is one of the following answers ("Yes") Who is responsible for overage fees? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
94 Public Transit and Bikesharing Logic: Show/hide trigger exists. 71) Does your bikeshare system provide accessible bicycles such as tricycles, hand-cranked bicycles, other? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare system provide accessible bicycles such as tricycles, hand-cranked bicycles, other?" #71 is one of the following answers ("Yes") What type of accessible bicycles are available? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Hidden by default Hidden unless: Question "Does your bikeshare system provide accessible bicycles such as tricycles, hand-cranked bicycles, other?" #71 is one of the following answers ("Yes") Please explain how a user can reserve an accessible bicycle? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Logic: Hidden by default Hidden unless: Question "Does your bikeshare system provide accessible bicycles such as tricycles, hand-cranked bicycles, other?" #71 is one of the following answers ("Yes") Are accessible bicycles more expensive to maintain? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare system provide accessible bicycles such as tricycles, hand-cranked bicycles, other?" #71 is one of the following answers ("Yes") Are accessible bicycles more expensive to redistribute? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Does your bikeshare system provide accessible bicycles such as tricycles, hand-cranked bicycles, other?" #71 is one of the following answers ("Yes") Where do you store the accessible bicycles? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 72) Does your city have a mandatory helmet usage policy? ( ) Yes, for all bicyclists ( ) Yes, but only for children under 16 years of age ( ) No 73) Does your bike share program provide helmets? ( ) Yes ( ) No Logic: Show/hide trigger exists. 74) Are your employees unionized? ( ) Yes ( ) No
Survey Questionnaire 95 Logic: Hidden by default Hidden unless: Question "Are your employees unionized?" #74 is one of the following answers ("Yes") Which organization represents employees? _________________________________________________ 75) What do you consider the most significant barriers to transit agencies taking on ownership of bikeshare programs? (check all that apply) [ ] The typical transit funding sources are not applicable to bikeshare [ ] Funding bikeshare operations would take away resources from transit operations [ ] Bikeshare is better suited to being operated by a different organization [ ] Bikeshare is very different from typical transit operations and would require additional staff and resources [ ] Bikeshare technology and payment systems are too different from transit [ ] Other ________________________________________ Jurisdiction without Bikeshare Program Page entry logic: This page will show when: Question "Does your city have an operating bikeshare program?" #7 is one of the following answers ("No") Logic: Show/hide trigger exists. 76) Has your agency or city considered implementing a bikeshare program? ( ) Yes ( ) No Logic: Hidden by default Hidden unless: Question "Has your agency or city considered implementing a bikeshare program?" #76 is one of the following answers ("Yes") What stage of the planning process are they/your organization in? ( ) Conceptual (i.e., just talking about it) ( ) Conducting feasibility study ( ) Developing business plan ( ) RFP and procurement ( ) Preparing for launch ( ) Other: _________________________________________________ Logic: Hidden by default Hidden unless: Question "Has your agency or city considered implementing a bikeshare program?" #76 is one of the following answers ("Yes") Which organization/ agency has taken the lead? ( ) Transit agency ( ) Other local/regional agency (includes city government) ( ) Non-profit agency ( ) Private entity ( ) Other: _________________________________________________ Logic: Hidden by default Hidden unless: Question "Has your agency or city considered implementing a bikeshare program?" #76 is one of the following answers ("Yes") What type of funding is being pursued to pay for capital expenditures? (check all that apply) [ ] Local funding [ ] State funding [ ] Federal funding [ ] Advertising [ ] Philanthropic grants [ ] Sponsorship [ ] Other : _________________________________________________
96 Public Transit and Bikesharing Logic: Hidden by default Hidden unless: Question "Has your agency or city considered implementing a bikeshare program?" #76 is one of the following answers ("Yes") What type of funding do you anticipate will help offset the operation costs for the bikeshare system? (check all that apply) [ ] System revenues [ ] Local funding [ ] State funding [ ] Federal funding [ ] Advertising [ ] Philanthropic grants [ ] Sponsorship [ ] Other: _________________________________________________ Logic: Hidden by default Hidden unless: Question "Has your agency or city considered implementing a bikeshare program?" #76 is one of the following answers ("Yes") What types of considerations have been taken related to accessibility and equity (select all that apply): [ ] Provide accessible bicycles (ex. tricycles, hand-cranked bicycles) [ ] Providing stations at various locations within historically under-served communities. [ ] Providing a cash-payment solution for transactions [ ] Providing targeted marketing for historically under-served communities. [ ] Instituting grassroots campaigns promoting the bikeshare program within historically under-served communities. [ ] Other: _________________________________________________ 77) What do you consider the most significant barriers to transit agencies taking on ownership of bikeshare programs? (check all that apply) [ ] The typical transit funding sources are not applicable to bikeshare [ ] Funding bikeshare operations would take away resources from transit operations [ ] Bikeshare is better suited to being operated by a different organization [ ] Bikeshare is very different from typical transit operations and would require additional staff and resources [ ] Bikeshare technology and payment systems are too different from transit [ ] Other: _________________________________________________ You have completed the survey. Thank you for contributing to the TCRP Bicycle and Bikesharing Synthesis! Our team may contact you to ask you a few follow up questions. If you have any questions about this survey, please contact Mariela Garcia-Colberg with the National Academies of Science at 202-334-2361 or Mauricio Hernandez of Toole Design Group at 301-927-1900, x126 or mhernandez@tooledesign.com
Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACIâNA Airports Council InternationalâNorth America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing Americaâs Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) TCRP Transit Cooperative Research Program TDC Transit Development Corporation TEA-21 Transportation Equity Act for the 21st Century (1998) TRB Transportation Research Board TSA Transportation Security Administration U.S.DOT United States Department of Transportation
NO N-PRO FIT O RG . U.S. PO STAG E PA ID CO LUM BIA, M D PER M IT NO . 88 TRANSPORTATION RESEARCH BOARD 5 0 0 F ifth S tre e t, N W W a s h in g to n , D C 2 0 0 0 1 A D D R ESS SER VICE R EQ UESTED Public Transit and Bikesharing TCRP Synthesis 132 TRB ISBN 978-0-309-39018-7 9 7 8 0 3 0 9 3 9 0 1 8 7 9 0 0 0 0
