National Academies Press: OpenBook

Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources (2018)

Chapter: Appendix B - Factors to Consider in Determining Whether ISD Was Used in Developing Training

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Page 103
Suggested Citation:"Appendix B - Factors to Consider in Determining Whether ISD Was Used in Developing Training." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
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Page 103
Page 104
Suggested Citation:"Appendix B - Factors to Consider in Determining Whether ISD Was Used in Developing Training." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
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Page 104

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103 A P P E N D I X B Factors to Consider in Determining Whether ISD Was Used in Developing Training

104 Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources D Indicators Needs Analysis How were performance gaps identified? What performance gaps will the training address? Learner Analysis Was training customized to the learner profile? Were learners' subordinate skills taken into account while creating the training? Learning Objectives Are learning objectives measurable? Did the learning objectives meet specific competencies? Was the training unit designed to meet certain national or organizational standards? Training Mode Why was this mode chosen? Does it support the learning audience? Is it appropriate for the training topic? Learner Engagement Is the learner provided an opportunity to interact during the training Are there strategies used to keep the learner’s attention? Are stories used? Is gaming employed to motivate learners? Use of Multimedia Is multimedia used to enhance learning? Tailoring Training for the Learner Is the training unit duration suitable for individual Are the training modules available to learners on demand? Can learners choose the training units at their will? Are supplementary job aids/handouts available to learners Is the training unit 508 compliant (if applicable)? Pre-Test Is there a pre-test to assess the learner’s knowledge? Checks on Knowledge/ Hands-on Activities Are the knowledge checks consistent with the learning objectives? Assessment Does the training unit include an assessment? What does the assessment seek to achieve? Training Effectiveness/Transfer of Knowledge ISD Indicators ? ? ? Is there a learner survey to gain feedback on the training? If so does the survey address the perceived utility of the training and intentions to use it on the job? Were pre and post tests administered to measure knowledge gains? Will there be data collected regarding on the job performance impact from the training? Are there plans to assess the organizational impact of the training? How will the results of the training effectiveness data be used?

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TRB's Transit Cooperative Research Program (TCRP) Research Report 199: Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.

A product of this research also includes a training resource catalog to help transit agencies provide technical training for their employees. Training course information listed includes course descriptions, objectives, target audience, length, cost, training standards, and directions on how to access the course. The training resource catalog is available at https://ntrb.enotrans.org/.

TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies. The report's second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.

Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.

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