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63 Interview Participant Information Name: Title: Airport: Phone Number: Email Address: 1. Can we get your explicit consent to name your airport in the final report? If there are any details that you would prefer not to be included or named, please let us know during the call, as appropriate. 2. May we record this interview for a reference as we compile our notes? If not, weâll just take written notes and send them to you for your review along with any clarifying questions. Overall Airport Context and Sustainability Planning 3. Are there any interesting contextual considerations at your airport that we should be aware of, e.g., rapid growth, new airline, tenant challenges, etc.? 4. What are the drivers for sustainability at your airport? a. Does your airport have a sustainability plan or master plan? If so, when was it completed? b. Is sustainability formalized as an official policy? If yes, can you share this document? If not, is it incorporated into a variety of policies? If so, which? And can you provide a copy of this language? c. Is sustainability something directed by the board or executive director? If not a directive, how is it supported by senior leadership? d. Are there municipal or state requirements or goals focused on sustainability? If so, please describe them. Project Information 5. Please describe the capacity-enhancing project. a. When did the project start and finish? Or when is it expected to be completed? b. Please describe how this project enhances capacity â i.e., what capacity needs were being addressed by the project? (e.g., passenger, flights, peak hours, landside access) A P P E N D I X D Interview Questions
64 Sustainabilityâs Role in Enhancing Airport Capacity c. What were the size and scope of the capacity enhancements? d. How was the project funded? e. What project delivery method was used? Design-build or Design-bid-build? 6. What was the driving force behind the project that led to its approval at this particular time? 7. Please describe the management structure used for the project. a. What departments/staff members were included in the project? What were their roles and positions on the project? b. Was there an oversight committee? c. Was consultant support used? Regulatory Process 8. Please describe the approval and review process for this project through FAA and any other federal, state, or local regulatory agencies. 9. What sort of public outreach strategies were used as part of the regulatory approval process? How Sustainability Was Integrated in the Project 10. How was sustainability (formally or informally) used in your approach to this project? a. What types of sustainability strategies were incorporated into the project? b. How were sustainability strategies selected? (e.g., was a methodology or tool such as life-cycle assessment, or sustainable return on investment used?) c. Who decided these strategies would be incorporated into the project and why? d. Who was responsible for overseeing the sustainability strategy implementation? 11. Did you formally use any frameworks/resources/tools, e.g., EONS, Envision, LEED, Global Reporting Initiative, International Living Future Institute, triple bottom line, etc.? 12. Were any sustainability metrics used for the project? a. At which stage of the project were these metrics decided upon, why, and by whom? b. Were the metrics used for sustainability performance reported following the projectâs completion, or otherwise shared with stakeholders? If so, through what tool or mechanism? 13. Did any project elements or approaches not incorporate sustainability? If so, what was the reason, and how might a sustainability approach have improved the process? Outreach and Engagement Methods 14. What outreach or communication initiatives (formal or informal) did you undertake with the following stakeholders: a. Internal airport staff from multiple departments b. Primary airport tenants c. Community members d. Regulatory agencies e. Other?
Interview Questions 65 15. Was this outreach required through a regulatory body? 16. What stakeholder outreach methods, tools, and messages were used? a. Was social media used? Any other innovative outreach methods? 17. What level of engagement was achieved? What were the results of these campaigns (#mediahits, #pageviews, #communityworkshopsheld, #articlespublished, etc.) Lessons Learned 18. What was the main takeaway about using a sustainability approach to advance the project? a. Did the approach help the project move forward? If yes, how? b. Did the approach help gain stakeholder acceptance for the project? If yes, how? c. Were there any drawbacks to using this approach? 19. What type of messaging do you think best resonates with the following stakeholders: a. Internal airport staff from multiple departments, including the CEO and other leader- ship staff b. Primary airport tenants c. Community members d. Regulatory agencies e. Other 20. What type of guidance or tools would have been helpful for your team as you were com- municating the sustainability aspects of the project to stakeholders? 21. What are the top three things you would recommend to other airports undertaking a similar project? 22. Is there anything that you would have done differently? Follow Up/Next Steps 23. Are there any documents or other resources you can share to help with our research, e.g., plans, policies, outreach materials, community meeting minutes, media reports, etc.?